HT201304 in app purchases - please contact itunes support to complete

clash of titans - in app purchase - please contact iTunes support to complete this transaction. What does thsi mean - cant find where to contact?

It means exactly what it says - contact iTunes support. There is some issue that only they can resolve for you.
http://www.apple.com/emea/support/itunes/contact/
Click on the Contact iTunes Store Support on the right hand side at the top and go from there.
Or you can try here if you prefer.
https://expresslane.apple.com/Issues.action

Similar Messages

  • HT3702 Im getting this message when trying to purchase ( please contact iTunes support to complete this transaction )

    It not allowing me to add money to a game I'm playing and tell to contact iTunes which I don't know what to do and I called the support by phone but no use like I wasted my time talking to them and the told me to go to iTunes support and solve from there.  There where that I want to know

    There is NO telephone support for itunes.
    You contact itunes support by clicking support at the top of this page, then slicking the link under Contact Us.

  • Error "Please contact itunes support to complete this transaction" when in-app purchases

    Dear Sirs,
    As frequent customer buying iTunes Gift Card, I would appreciate your kind clarification on below points, for my best reference:
    - I'm using Apple ID Canada and playing a game (i.e. Clash of Clans from http://www.supercell.net) which identifies each game account by their GameCenter account. Hence in case of using only this Apple ID, for how many account game I can buy in-app purchases?
    http://itunes.apple.com/ca/app/clash-of-clans/id529479190?mt=8
    - I use my Apple ID buy gem ( intem of this game ) for 2 anccout game ( 2 iDevices) , but now I can't buy more Error "Please contact itunes support to complete this transaction" .How I can fix it ?
    For ex: My Apple ID is [email protected] and share to a friend. Both of us log to this Apple ID "[email protected]" to download a game on 02 different iDevices namely "acc1" and "acc2". Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
    Looking forward to hearing from you soon.
    Thanks and Regards,

    noobdoon wrote:
    ... "Please contact itunes support to complete this transaction" .How I can fix it ?
    Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us
    noobdoon wrote:
    ... Is it possible to use only this Apple ID to buy in-app purchases for both account games "acc1" and "acc2".
    See Here   http://support.apple.com/kb/HE37
    I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
    Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.

  • HT4009 In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.

    In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.
    I want to gem In-app very much. I need to do.

    Now. I contract itune support. But I have not received the email from Itune support.
    about 2 days.

  • Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app

    Error message "Please contact iTune support to complete this transaction" when I was trying to purchase an app????
    Help!! Any one experience this issue???
    iTune support, "You are violating the iTunes Store Terms and Conditions specifically, however we're unable to speculate. You are not authorized to purchase from the US iTunes Store. From here please continue to review the terms and conditions in detail for further information."
    Do you guys even read the "Terms and Conditions" ? There are thousands of words. who know what term I am violating. It works fine before 12/01/2012...I bet they don't even know what caused this problem...They keep asking me to read it without solving the problem...

    "Dose that just happen after December 2012??"
    No.  It has always been that way.
    "So people who live in USA and while travel to other country are not allowed to buy anything? "
    Correct.
    "how about people who work oversea for long term?" 
    They would need an itunes account based in the country in which they live.
    "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance."
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE
    It is the same for all countries itunes stores.

  • HT1491 When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction"

    When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction".What I have to do?

    um, you would have to "contact iTunes support to complete the transaction".  Is there something that you don't understand?

  • HT4009 When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"

    When I afford an in-app purchase for a game.It`s always show me " please contact itunes support to complete this transaction"

    These are user-to-user forums, you can contact iTunes support via this page and ask why you are getting the message and how to resolve it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1541 When i'm trying to send an application as gift using "send gift via email" option, it is not allowing me to buy the app. A pop up appears with message "Please contact itunes support to complete this purchase"

    When i'm trying to send an application as gift using "send gift via email" option, it is not allowing me to buy the app. A pop up appears with message "Please contact itunes support to complete this purchase"

    Okay, so do as it says, contact iTunes customer support.

  • HT201304 Help, everytime i purchase top-up/stockup for games, this msg comes out: "Please contact itune support to complete this transaction"

    Help, everytime i purchase top-up/stockup for games, this msg comes out: "Please contact itune support to complete this transaction"

    Have you contacted iTunes support?

  • HT4009 Why I purchase in game credit showed up please contact iTunes support to complete the transaction ?

    Why I purchase in game credit showed up please contact iTunes support to complete the transaction ? My card still have balanced inside why cannot purchase ?

    You should do exactly what it told you to do and find out.
    Contact itunes support

  • I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.

    I'm trying to buy poker chips, but when i click purchase it tells me "Please contact iTunes support to complete this transaction" and i already entered my credit card in my account.

    I go to itunes support for complete my transaction,but I dont know what I have to do after

  • Why do I get this message "please contact iTunes support to complete this transaction" when I try to gift "Oxford Advanced Learners Dictionary" app?

    Why do I get this message "please contact iTunes support to complete this transaction" when I try to gift "Oxford Advanced Learners Dictionary" app?

    I have been getting the same message as well on any transactions I have tried to place. I attempted to contact iTunes support, but was only allowed to leave an email regarding this problem. I will keep you posted if I hear anything.

  • When I tried to purchase whatsapp, an error 'please contact itunes support to complete transaction' How to contact to finish my transaction

    When I tried to purchase whatsapp, an error 'please contact itunes support to complete transaction' How to contact to finish my transaction

    Hi, I got the same problem. Have you fixed your problem? Please tell me how to do it. Thanks.

  • TS3297 Why when I want to buy an In-app I get this "please contact Itunes support to complete this transaction' messege??

    Why when I want to buy an In-app I get this "please contact Itunes support to complete this transaction' messege?? Can someone help me with this??

    If you haven't already done so then you can contact iTunes support via this page (these are user-to-user forums, we won't know the actual reason as to why the message is appearing for you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • "Please contact iTunes support to complete this transaction"...its shown everytime i try to purchase/download an application from my Ipad 2..whats that mean???

    "Please contact iTunes support to complete this transaction"...its shown everytime i try to purchase/download an application from my Ipad 2..whats that mean???

    It means that you need to contact iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    As to why you are getting the message, then it could be due to a number of reasons e.g. past billing issues, account issues ...

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