HT201304 It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.

Please help!
It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device, to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.
I understand that I can set up a different Apple ID for the kids devices, or take physical control of the device and make the changes myself. However, my teenage son is technically savvy enough to have a job in Silicon Valley, as are most young people these days. However, in order to access his devices the current way, I first have to bypass the four digit pass code. This starts a fight of why I need in the device and continues to escalate. The argument that I am the parent will gain access but the fight is simply exhausting, and quite frankly shouldn't have to happen at all. He is not yet an adult, he did not pay for his iPad or iPhone and I, as a parent, should have not only have the right to change options at will, and from anywhere, but look at history or current activity when I feel like it.
I currently have the settings where app and in-app purchases require my password to be put in, and he must come to me to type it in, but I need more control and would like, and should be able to access any of our six devices and make individual changes simply by logging in to my account, with my password.
If I can see all my devices on the "Lost My iPhone" app, this technology should be easy to make happen.
C'mon parents! I have a pretty good kid, given all things that they can get into, but I am not stupid. For everything I see has been done, there is much more I haven't seen. I want my children to be kept safe and be able to know what they are looking at or listening to. We parents are the only ones who know our beliefs and what our kids can handle and when.
Thanks for any support or information that I may be missing in order to fulfill my request.

There are mobile device management solutions that can do this, including in Apple's OS X Server system, but most parents generally find that setting this up is more work than it's worth. If you're interested, though, there are a couple that at least purport to be free (I don't know if there are any hidden "gotchas"):
http://www.unwireddevicelink.com/features/
https://meraki.cisco.com/products/systems-manager
and Apple's system:
http://www.apple.com/osx/server/features/#profile-manager
I don't think any, however, allow you to see current activity or browser history. iOS doesn't expose those to access from MDM solutions, to the best of my knowledge.
Regards.

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If I want to make a separate apple ID then the rest of my family, but still want to use the same itunes account, is that possible?

If I want to make a separate apple ID then the rest of my family, but still want to use the same itunes account, is that possible?

Barrie222 wrote:
If I want to make a separate apple ID then the rest of my family, but still want to use the same itunes account, is that possible?
Yes, your entire family can use one AppleID just for purchases in the iTunes and App Stores, then each of you can use your own unique AppleIDs for all other services (iCloud accounts, iMessage accounts and so on).
You can have as many AppleIDs as you wish (or have email addresses for), and you can use a different one for each service Apple offers, if you wished to.
By doing what you suggest, you also limit the number of AppleIDs with payment information associated with them, so there is only one single AppleID that can be compromised that way. Keeping one AppleID for purchases and another (with no payment information tied to it) for everything else is not a bad practice for anyone to follow.

TS2972 I installed ios 7 today on my devices. Not all my devices are letting me view my purchaced movies under the videos icon. All are under the same apple ID.

Installed ios 7 on my iphone 5, my ipad 2, and my daughters iphone 4. Home sharing and icloud are turned on on all devices but the only one that is allowing me to see all of my purchases in the cloud is my iphone 5. It shows all my movies under the videos icon. My other devices say No Content when I open the video icon. Any one else having these issues.

This happened to me as well. All of our purchased(icloud) content shows up on my husbands iPhone 5 and he can stream it wihtout any problems, but not on my iPhone 4s. When first I installed it yesterday some of them showed up but it was missing most of our purchased content on my phone. I decided maybe it was a glitch that happened while updating so I did a soft reset holding my home and power button down. That did not fix it so I restored my phone from the computer hoping that reinstalling the software would fix it. When it was done I went in and there is no content now. Before I atleast had partial content now there is nothing. If I go to the itunes store it shows that I own them and if I click on a movie or tv episode the picture shows up in the left hand corner with a play icon on it but it will only let me play 1 episode and none of the others work. I am so frustrated! I hope someone figures this out:)

How do I delete photos from my daughter's ipod that showed up on there when she got music from her aunt's itunes? Also how do I make sure none of my iphone pics show up on her ipod in the future (we use the same itunes account and I think same icloud).

I'm totally new to iphone/ipod. I need help with the following:
1) How do I get rid of a folder of photos that showed up on my daughter's ipod touch when she received some songs from her aunt's itunes? After she got some songs from that itunes a folder of pictures showed up with no delete option. Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?
2) Also, my daughter uses same itunes as myself, how do I make sure any pics I have on my iphone & icloud (itunes) don't show up on her ipod? I shut off my photostream so perhaps this is the solution. But I noticed that a message I sent from her ipod to my sister (an iphone user) later showed up on my iphone (as if I had sent it from my iphone)! That was really odd. I'd like to keep our itunes account together simply so I can monitor her downloads, etc so I don't want to open up her own itunes to avoid automatic syncing.
I only want to share music between our devices. I don't want her pics nor my pics to go to icloud/itunes.
Thank you!

1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores.

HT5538 How do you created different apple ID's on same iTunes account? Wife and 2 kids contacts are all linked on my phone and got to separate! Any help would be appreciated!

My contacts are merging with wife, son and daughter. How do we create separate ID's but still maintain same iTunes account?

You can use separate AppleIDs for iCloud, iMessage and iTunes - you just need to create unique AppleIDs for the iCloud accounts if syncing contacts that way (you will need an email address that is not already registered as an AppleID though to get another AppleID).
Apps are different: purchases are tied to the AppleID used to log in to the store to make the purchase. So you can create another AppleID for iTunes as well and use different ones on the different phones, but any apps you have already purchased with your existing AppleID are permanently tied to that AppleID.
So, unless you are sharing apps, content and such, there is no reason to use the same AppleID on each So the simplest solution is to create new AppleID(s) for other devices. If you need an email address to do that, just get a gmail account (or any other free email account).
Good luck

HT201363 Sir/Madam, can I ask for help to know what's my secret questions and answer in my apple ID? Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend On what he put in my secret questions coz i'm already here in p

Sir/Madam,
can I ask for help to know what's my secret questions and answer in my apple ID?
Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
Sent from my iPhone
On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
$25
Buy that builder
Philip sent you an iTunes Gift
You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
Apple respects your privacy.
Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
Copyright ©2014 Apple Inc. All rights reserved.
<Email Edited by Host>

It is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected]

HT201441 I would like to help where I can not open my iPad I bought it from the shop and iPad

Hi
I would like to help where I can not open my iPad I bought it from the shop and iPad user when I want to open the device to access the mechanism. Ask me to calculate the previous owner. I went to the store where you purchased told me Contact Apple. Please, I've lost a sum of money. Device number imei 013116000935329

Only the previous owner can help you. Take it back to the store and demand your money back. You will not be able to activate and use it without help from the previous owner. The shop should not have sold you an iPad that was still associated with the previous owner's account.

This morning I changed my Apple ID to my new email address. I thought it meant that I could then use all my alias icloud email addresses with my new Apple ID because it would be the same account. Why am I now not getting email to those addresses.

This morning I changed my Apple ID to my new email address. I thought it meant that I could continue to use all my alias icloud email addresses with my new Apple ID because it would be the same account. Since then I have not received and new emails to my iCloud email addresses. Normally I get at least 7 new emails a day, so I'm pretty sure my iCloud addresses are not working. It would be a lot of work for me to notify a lot of people, companies, and organizations about new email addresses, so I really would like to make them work. Will it be possible to make them work with my new Apple ID?

Roger, I didn't know that "Delete Account" was synonymous with "log out". Yes, I had deleted my iCloud account in my iPad email settings more than once yesterday and again one more time after I read your reply. I then followed the instructions below to log off on my Windows PC. I found these when I searched for how to log off of iCould:
1- Go to www.iCloud.com
2- Sign in with your current login info
3- Click on your user name on top right corner
4- Select account setting
5- Select "Advanced."
6- Click 2nd option, "Sign Out Of All Browsers."
I also scanned settings for all the other apps on my iPad and changed a couple that still had my old sbcglobal email address. Later, I noticed that I was able to see my old previous iCloud emails in iCloud.com, and the couple of messages that I received from this Support Community site, but still no new emails. Suddenly the emails started rolling in again this morning. I have 7 new ones at the moment. I sort of expected to get a backlog of emails from yesterday, but something tells me those were all lost as "undeliverable". I don't know who or exactly what did the trick, but the issue seems to be fixed. I'm using my new Apple ID, and I'm glad I don't have to get all new iCloud alias email addresses after all.

TS2972 I would like to share my iTunes libraries with my Apple TV from both my iMac and Macbook Pro, but I use the same iTunes account on both devices. Is it possible to link my Apple TV to both devices at the same time?

I recently purchased an Apple TV, and I currently have it linked to my iMac with my iTunes account. I also have a newer MacBook Pro that has some different iTunes media on it than my iMac does, but they share iTunes accounts. Is it possible to link both devices at the same time, have access to media on both computers, and use the same iTunes account on both computers?? It seems Apple TV will only link to one iTunes account per computer, but can access multiple computers if different iTunes accounts are activated on those computers.

You can share multiple libraries with the Apple TV, they don't even need to use the same iTunes account. Just make sure that you use the same ID for homesharing on all devices.

How do I get six family apple devices to be able to use the same iTunes account to make purchases?

Our family has an iPad, a MacBook Air, 2 iPhones, and 2 iPod touches. I tried to access music in iTunes on my MacBook Air and a message came up that said you can only have 5 devices use the same iTunes account. What can I do to allow us to all use the same account?

Get a second Apple ID. Perhaps you should have two different Apple IDs for each iPhone and iPod Touch.

HT1766 can you have multiple iPhones in the same iTunes account without overwriting each phones content?

Can you have multiple iPhones in the same iTunes account without overwriting each phones content?

Hi sandexpress,
As Ocean20 indicates, you want to make sure that you have automatic syncing turned off. In iTunes Preferences under Devices, make sure you have "Prevent iPods, iPhones, and iPads from syncing automatically" checked. Then connect each iPhone, and make sure that "Manually Manage Music and Videos" is checked on the Info page for each of them. Then go into each page for each device, and select what you want to sync to that particular device. (you would do this one device at a time - complete the steps for one of the phones, then connect the next one and do the same thing).
With this kind of setup, you can modify what will sync at any given time for a particular device once you have connected it to iTunes, but before you click on the Sync button at the bottom of the screen. If you want to change some sync options on a particular device, you would just go into the page you wanted to change (Music, Photos, Apps, etc.), make your changes, and then Sync.
If you do not have any changes, you can just hook up the phone and click on Sync.
Hope this helps.
Cheers,
GB

HT204074 All of our devices have the same apple id (2 iphone 4's & 1 Windows Comp..) How can we seperate them but also allow them to still use the same itunes account?

I tried to ask a similar question before, however did not understand our issues well enough to even form a comprehensive question and the kind replies.
I apologize, unfortunately I've yet to resolve our problem.
All of our devices are under the same Apple ID & password (an IPhone 4s, an IPhone 4, and a Dell Laptop that uses Windows 7.) How in the world can
we separate them (so we can both use our free 5GB under the iCloud storage that each of our IPhone's offer, but "also" still use the same shared ITunes
account?
As it stands right now, my son's phone (iPhone 4) is set up under our Apple ID & pw-which enables him to use the free 5gb's under the iCloud.
I cannot take advantage of the Free 5gb's iCloud on my IPhone 4s, because it's all "my info." on my son's phone (my email address & pw=what we've always used for our shared ITunes acct.)
A big fat mess I know, and don't even want to confuse things by asking about these SMTP's...1 thing at a time!
Not sure if it is still on his phone, however in trying to resolve this issue last time I set him up with a MobileMe address. I believe I entered my info back into his phone because it created a bigger mess!
Thank you in advance for any suggestions/help! It's taken me some time to gather the patience and courage to ask for help again in resolved this
issue!

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

I have three iPhone 4 models purchased in late 2010 that all share the same iTunes account (apps, music, etc), but I can only update the software on one of the three iPhones. What is the best solution to manage these devices for software updates, apps?

I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?

I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?

Can I use the same iTunes account for 2 iPads without having the same apps on both?

Can I use the same iTunes account for 2 iPads without having the same apps on both? Everytime I try to sync my new iPad, it syncs all the apps that are on my account. If I can do this, can someone tell me how please???

Yes you can, easily. When you plug the first pad in to sync, note the name of the pad on the last pane. Set up for that device whatever you want to sync. When you are done, plug the second pad in. Make sure it has a different name on the left pane. Then sync to that pad whatever you want. I tunes will remember what you did on each pad, and will start from there the next time you plug in.

HT1689 me and my husband both have iphones 4 on the same itunes account but he cannot purchase anything cuz it keeps sayin its a new device and he needs to answer security questions.the questions are not what we set up the acct with. help!

My husband and I both have i phone 4 on the same itune acct but his phone is saying its a new device and will not let him buy anything off of our acct without answering security questions. these questions are not the ones we set up the acct with. my iphone device is not having this problem. Help!

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

HT201304 It would be tremendously helpful to be able to access, set restrictions, and make changes from the parents device to all devices under the same iTunes account, so that I could make changes to my kids devices without physical access.

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