HT201304 itunes Gift Cards and itunes Gifts
itunes Gift Cards and itunes Gifts
iTunes gift cards should be available in Australia (I assume that you are in Melbourne in Australia) and you can buy them Apple (either in-store or online), and they should be available in other stores e.g. electrical stores, supermarkets etc.
For actual gifts, you will need somebody to gift you the item - they will also need to be in Australia with an Australian iTunes account (gifts can't be redeemed across borders).
Similar Messages
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When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?
Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?
Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.
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I've never had a credit card on my iTunes account because I mostly purchase free apps and because I don't own a credit card. If I want to buy an app I use a family members Apple ID. I had two $10 iTunes gift cards and I put them as credits to my iTunes account. Now I'm trying to make an in-app purchase of something worth 19.99 and it says that my iTunes account has insufficient funds. The billing information appears and I choose "none" as I always have for it to charge it to my credit balance but again it says that I have insufficient funds. I checked in my iTunes account and it still says that I have a $20 credit balance.
You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.
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i got a itunes gift card and when i try and buy some thing it asks me for my credit card details how does that work when i have £15 on my fone that i got on a gift card? as i am trying to buy a song and it is starting to really cheese me of now where it keeps asking for credit card details is there a way round it with out having to use a credit card?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT5035 Can you have an iTunes gift card and a credit card on the same iTunes account?
I still have money left on my iTunes gift card, but not enough for a purchase. So I was wondering if I add a credit card to my account, when I make a purchase will it use the rest of the money from my gift card and then charge from my credit card, or would it merely cancel out the gift card and replace it with my credit card?
Yes, it will, unless you make a purchase which can't be done with a gift card, in which case the balance will remain and the entire purchase be charged to the credit card.
(66706) -
I bought a 4 pack of $25 Itunes gift cards and only 2 will activate. For the second two it just keeps asking for my login. No error message just keeps repeating the login. Is there any way to fix this or did I just lose $50
Report this here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I bought an itune gift card. They took the purches I made off my itune card and also off my registered debit card. How do I get my money returned to my debit account?
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer. -
HELP!
Itunes is not working on my mac. I'm trying to redeem a gift card and everytime I enter my password it does not work. Also, when I try and browse songs, everything is blankIt's been a while but it should work on a Mac because Macs can read Windows formatted devices. Otherwise, you can perform a restore operation to return it to the Mac format. If you go to support.apple.com/manuals/ you can find a copy of the user manual for the model you have in which this is all explained.
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I got a iTunes gift card and it says it is inactive. What do I do?
I Got a iTunes gift card. And when I try to redeem it, it says it is inactive. I tried to send a email to Apple but I kept pressing continue and it didnt work. How do I redeem it without saying that?
If the store that you bought it from is nearby then you could try going back to it and asking them to activate it properly. Otherwise you can try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes. Is that how you've tried to contact them ? If it is then try a different browser
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Has had 2 iTunes gift cards and the scratch off strip on the back leaves us unable to read the numbers and we can not retrive any songs without the correct numbers and letters. What can we do? Please help...
iTunes Store: Invalid, inactive, or illegible codes
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If I buy iTunes gift card and fill the form, do I still need to fill credit card information and will I be able to access iTunes and apple store?
Look for a None option in the Payment Methods;
If you do not have one you will have to supply a bank card or redeem an iTunes Gift Card. -
I have a an itunes gift card and when i try to redeem it, it says Code redemption is temporary unavailable, try again later.
Try Here...
http://www.apple.com/hk/en/support/itunes/store/giftcard/
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
OR...
The Server could indeed be temporary unavailable and you will need to try again later. -
HT201209 I got a iTunes gift card and it wouldn't let me redeem
I gr a iTunes gift card but if I try to redeem it wouldn't let me and so I can't buy songs
Hi there Countrygirl_809,
You may find the information in the article below helpful.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/kb/ht1574
-Griff W. -
Entered itunes gift card and amount is no where to be found and now card is inactivated
Entered itunes gift card and amount is no where to be found and now card is inactive.
Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
Try re downloading. You won't be charged again.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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