HT201304 my child has ordered lots of in app purchases? Can i stop them?

My child has used my ipod touch to play apps and bought lots of in app purchases? Can i stop them or get a refund?

You can try to get a refund.
How to Get a Refund from the App Store
To prevent, set the Restrictions that prevent in-app purchases.
iOS: Understanding Restrictions (Parental Controls)

Similar Messages

I have two cell phone, different numbers. Each has their own apple id. How can i merge them so apps on one show on the other but keep their emails addresses separate on their own phone?

Have two cell phones, different numbers. Each has their own apple id. How can I merge them so apps purchased on one phone show on the other. But.as each has their own email address, I want to keep these email addresses separate on their own phone? Thanks.

We do this in my family now. We have one account for purchases, so it is used to share music and apps (I think that is in Settings/iTunes & App Stores). Each iDevice has this configured.
Then, each of us has our own iCloud account that is configured under Settings/iCloud. That then allows us to have our own Mail/Contacts/Calendars/Reminders/Safari Bookmarks/Notes/Passbook/Photo Stream/Documents & Data/Find My iPhone/and Backup. That Backup piece is pretty sweet and comes in handly if you replace your iDevice. You can just restore from it.
So we all share the Apple Store account but we all have our own iCloud accounts to keep the rest seperate or things like you mentioned are a nightmare.
In answer to what iCloud does for you: http://www.apple.com/icloud/features/
Think of it as an internet based ("cloud") area for all of those items listed in my response. What you need to remember is photo stream only maintans the last 1000 pictures so don't count it as a complete backup solution for your pictures. Even though I rarely sync with a computer these days, I do still try to sync my phone with iPhoto (I have an iMac) so that I have copies of all of my pictures. 1000 may not stretch as far as it sounds.
Message was edited by: Michael Pardee

I purchased album from tunes store it has now synch to my phone how can i remove them

i purchased album from tunes store it has now synch to my phone how can i remove them from iphone 5s

Open itunes, connect iphone, select what you want to be on the iPhone, sync.

My new Mavericks OS has locked all my documents. How can I unlock them?

My new Mavericks has locked all my documents. How can I unlock them?

Open a Finder window then control click Documents in the Sidebar on the left then click Get Info.
In the Get Info panel click the lock icon bottom right corner.
You will be prompted for your admin password to proceed.
That should unlock your Documents folder.

Cooling ventilator makes a lot of noise. How can i stop that?

Cooling ventilator of my iMac makes a lot of noise. How can i stop that?

Try resetting the SMC
Shut down the computer.
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
http://support.apple.com/kb/HT3964

Child downloaded $440 worth of in app purchases! What do I do?

I set up up a child account on my old first gen ipad that was mine. I opened up a child account in his name. Than on itunes on my mac i set up a monthly allowance. the monthly allowance showed up in his account. But than he statred to download in app purchases with his id and his password. Next thing i know about 2 weeks later, i get a fraud warning from my credit card that $440 worth of itunes was charged. I looked into it and found on his account multiple $49.99 in app purchases for "gems"!!!!! I asked him about it and he said evry time i tapped on the buy button, his id came up asking for his password so he entered it.
Low in behold instead of dening the purchase because his month allowance was used up, it simple charged MY credit card that is associated with MY apple id. HOW THE HECK DOES THIS HAPPEN?
This was not my sons fault, we both assumed once the credit was used up, it would deny his purchases.
What do i do?
Thanks
Keith

You are not alone, my wife ran up £3,000 worth of charges doing this. However I was aware of what in app purchases could do and also that they could be turned off, but didn't do so because I assumed that she would know different. I accepted this is my fault and took it as an expensive lesson.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will need to click the large ‘Report A Problem’ button under the list of previous purchases in order to reveal the ‘Report A Problem’ link for your recent purchase. If your purchase is listed as a previous purchase use the small arrow on the left side of its listing.
Alternatively you can use the receipt email to report a problem.

Ive backed up my phone and restored it after updating the software and now a lot of my apps have waiting next to them and i cant access them from the interface

Ive backed up my phone and restored it after updating the software and now a lot of my apps are greyed out and i cant access them via the phone interface
I can only access them via the App store

I did plug it into itunes and then backed it up to the cloud (im actually wondering if thats my problem)
then restored it from the cloud.
Maybe I should restore it from the computer (when its plugged into itunes?)
thanks sberman

My Contacts File in Applications has lost all name and addresses - how can I retrieve them?

Out of the blue my Contacts File in Applications has lost all my names and addresses. Is there any way I can retrieve them? On my back-up systems they don't appear either. Panic!
Lecia

Hello again
Alothogh I could not find help on any of the Communities (that I could acyually understand) - I haven't a clue what I have just done but ALL my addresses have now shown up in Contacts. Wish I knew what I had 'clicked" to achieve this - but as I have been "clicking" just about everything in sight - I am not sure what did the magic trick.
Maybe, although I have answered my own query, someone could perhaps tell me what may have happened? I THINK it was something to do with iCloud --- which is something I don't understand AT ALL!
Cheers, Lecia
CHEER

ICloud says it has matched all my tunes but I can't access them

I bought iMatch, and it went through it's original (and long) setup. In my iTunes library, however, none of the tunes (4000+) has the cloud logo next to it. A handful have an slashed cloud. I can't access any of them on my iPhone. When I try to update the match, it checks and finishes in about 30 seconds, and says I'm all up to date. Anyone else having this problem?

To enable iTunes Match on your iPhone go to Settings>Music and turn on iTunes Match.
Now you should be able to access your iCloud musisc library.

My kids have somehow deleted lots of my apps. can i move apps from one user to another?

my kids have deleted alot of my apps from my account. Is there a way to transfer apps from one user to another?

You can export albums as a new library, just like you exported your projects. Then merge the albums into your library on your other computer.
When you export a selection of albums a a new library, Aperture will export and include the originating projects as well, so the exported library needs to be merged into the destination library, not "added", otherwise you will have duplicates.
For example: Exporting a project with two albums:

HT1495 If I have an IPHONE with my own Apple ID and my husband has his IPHONE with his Apple ID, can we sync them to the same ITUNES Library on the same PC??

Confused....

As long as you have iTunes logged in with your Apple ID, you can just plug your phone in and sync it, and all your music will appear as your Library (e.g. "Nolan's Music"). When your husband plugs his phone in, he'll probably have to log you out and login with his Apple ID, before he syncs his phone.
The problem is that Apple IDs are accounts. Your phone is linked to your account, and his phone is linked to his account. I don't think you can sync them both while logged in to one of those accounts. Have you sync'd your phones before? What happens when you plug them in?

Firefox Start now has autofill on the search. How can I stop this?

Firefox Start, Google search used to have no autofill for searches When I type in a search I do not want to see suggestions for my search. This is extremely distracting. This is the only reason I use Firefox Start. Google will not let you opt out of the autofill for searches. How can I make this stop in Firefox?!?

this is a google problem(for others is awesome fuction)
to deactivated do the follow:
type in the address bar ''' http://www.google.com/preferences
then find ''' Google Instant ''' session
then click ''' Do not use google instant'''
do not forget to save preferences, click the button down-right in the same page.
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

TS3297 I forgot my security questions and I need them in order to make an app purchase

need to change my security questions I forgot them and I need them to make a purchase in the App Store

Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT201304 I can't in app purchases can some help me figure this out?

Everytime I try to make an in app purchese it keeps telling me that my purchase could not be completed. Is anyone else having this problem and if you are how do I fix it?

Thanks for the suggestion - after someone else reproduced the problem on their MacBook Pro, I submitted a bug report. It's not a big deal, but this should probably be fixed.

HT201304 when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?

when i want to make an in app purchase it doesn't let me, it tells me to contact itunes support, why?

You need to do as requested...
Use this Link > Apple Support iTunes Store Contact

HT201304 my child has ordered lots of in app purchases? Can i stop them?

Similar Messages

Maybe you are looking for