HT201304 Question about in-app purchases

my daughter made some in-app purchases which I found out about once I got the receipt.The receipt said in store credit was used but the credit is still showing balance of 23.42? Will I get a bill in the mail? I have also now set restrictions

No, you won't get anything by mail.
Not sure why nothing got deducted though sometimes I've noticed a lag in iTunes in regards to the current balance.
If you are concerned, contact iTunes Support: http://apple.com/emea/support/itunes/contact.html

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Question About Sharing Apps Between My iPhone and My Wife's iPhone

Hi, I have a question about downloading apps to my iPhone.
I ordered two iPhone 3g's - one for my wife and one for me, and I've discovered that when I download an app (even free ones) on my iPhone and then later sync it to iTunes, my wife cannot put it on her phone. However if I download it on iTunes on my computer and later sync it to my phone, then my wife is able to sync it to her phone as well. It's no big deal when they are free because she can just go get it if she wants it. I haven't purchased any apps yet, but is there a way to be able to give my wife apps that I purchase on my iPhone? Or do I need to purchase all of my [pay] apps and songs on iTunes on my computer to ensure we both have access? Or do I have it all wrong completely LOL?? This rights management stuff is confusing.
Thanks in advance for your help,
Jimmy

I had my iTunes account and phone before I got my wife's hers. When I first started, I synced hers from her account on my computer brought in my libraries and authorized her phone as one of the 5 allowed. She had all purchased apps and music. Over time we each bought music or apps on our seperate accouts. Of course, we told each other about cool apps or music we bought and wanted on our phone. When I went to sync iTunes was going to delete all music and apps and sync with the library I was logged into. Didn't want that, only work around I have found is to copy new music or new apps from one library to the other. Updating on the phone is also difficult because you can't switch between accounts so updates have to be done at the computer for apps bought under different accounts. I am sure there is a better way to do this and ask for an insight anyone would have. I hope it works out.
Message was edited by: AfoUare for typos

TS1424 How do I contact an App developer about in-App purchases that were charged to iTunes account in error?

How do I contact an App developer about in-App purchases that were charged to iTunes account in error?

In-app purchases go through your iTunes Support, so they should be the people that you contact (the developer won't be able to refund you) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How to lodge a complaint about an app purchased?

COuld anyone help me with how to lodge a complaint about an app purchases? Even the app support button on the app gives an error!!
thx

You need to approach App Store or iTunes store once you have made reasonable efforts to talk to the developer. On the bottom of your e-mail receipt should be an invitation to report a problem. Report this situation as the problem. Always assuming, of course, that you bought the app from Apple.

HT204088 when I click on open account in step 1 it goes to a dead link that won't open--I am trying to follow the path provided to me through an email sent by Inside Apple about some app purchases. Very frustrating!

How can I find out about recent itunes app pruchases? the link provided on the demo page goes no where. I am trying to look this up based on (and using the links they provided) and email from Inside Apple about some recent apps purchased by minors that may be eligible for a refund. help?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Noob question about launching apps

Greetings all,
Just made the switch to a Powerbook with OS X Tiger, and have a question about launching applications; specifically how to do so without using the mouse. On my Linux boxes (one at home, one at work), I do most of my work from the keyboard, without resorting to the mouse, even in Gnome or KDE.
In Tiger, I can select applications on the desktop, but haven't been able to figure out how to launch them without "clicking"... I've Googled and searched these forums, but no luck so far. Under Linux, it's the Enter key. I assume in Tiger it's some key combination...
I know there's probably a simple answer, but I've not been able to happen upon the appropriate key combo it at random, so I thought I'd ask the experts.
Be gentle, I've only had my PB a week!

To help you in your quest to keep your hands on the keyboard you should check out apps like LaunchBar and Quick Silver. Your hands will never (well... rarely) leave the keyboard again.

Why i can't report problem about in-app purchase on iTune stores.

I buy in-app purchase in game "contract killer 2" but it said purchase fail. I buy it again and again but it still said purchase fail. Next time my bank called me to warning about paying from credit card for 100$. Until this morning I recieve Email from apple about cost of in-app purchase. It has 2 bills for 100$, so I open Emails to report problem from iTunes but I can't do anything because when I click report problem it open browse and open apple support pages all times. What can I do?? Please help me.

You will need to do what it says, contact iTunes support. Click the Support tab above, then the link in the Contact Us area and you'll be guided.
Regards.

Just a question about the app store

i have seen the app store on itunes & i have a question on the apps you need to pay for.
(After this 2.0 upgrade problem is resolved)if you buy some apps for the itouch but after trying them, know that you dont like them, is there any way you can get your money back, or at least swap it for an app or the same or lower price.
If this is possible, is there like a time limit (e.g. 15 days) on how long you could keep the app before returning is not possible

I really doubt this would happen, I mean apple doesnt do this service for songs, you cant really ask to take a song back because you dont like it.
But then again there is usually previews for songs on itunes, but most good apps will have a demo app available for you to try before you buy.
I am 100% sure apple wont do any refunding on a app, unless its faulty.
Sorry mate,

HT4009 Have PROBLEM ABOUT IN-APP PURCHASES!

Hello,
I can not buy in-app purchase in application name Clash of clans. My balance in Apple ID is sufficient to buy that item. Please kindly help me on this issue.
Your help would be appreciated.
Thanks

mmix128 wrote:
Hello,
I can not buy in-app purchase in application name Clash of clans. ...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card.

Question about transferring apps from iPod touch to iPhone 5

I currently own a 3rd generation iPod Touch. If I buy an iPhone 5, can I download all the apps purchased for my iPod Touch to the iPhone using the same iTunes account?

Yep. There is no limit to the number of iPods, iPads, and iPhones you can sync to one iTunes library, computer, or iTunes account.
B-rock

Thinking of making the PC to Mac Move, questions about Photos App

Helped my mother on her Mac a little bit and got the Photos App working for her. Now my turn, I have been a die hard Windows user, but I will never use a Windows phone. (Can never give up my iPhone) I have been taking on a huge family project of scanning old photos and dating them. Along with digital photos from early 2000’s. I have probably about 10,000 photos. (And 20,000 more to scan) In Windows I use photo gallery 2012 to organize and date etc. my photos. The thing I like about photo gallery is that when I make a change to a photo it edits the original. The dates and GPS I add to the photo are forever saved to the file in the metadata.
I am very tempted to move to a Mac. (I have an iPhone & Apple TV, I would like to sync across all my devices) I never like iPhoto, the idea of a “non destructive” editing means I have to import and export photos. I think the new Photos app might work for me.
A few questions:
If I move all my directories/folders of my photos to a Mac, will I be able to use the Mac Photo App to edit the photos and the changes I make be saved directly to the photo file in the respective folder? (Or are the photos then saved in a new location after being edited in the Mac Photo App?)
If I turn on the iCloud Photo Library (on the Mac & iPhone) I understand all my photos will be uploaded to the cloud and any changes made on either device will be seen on the other. My question, if I make changes to a photo that is in the iCloud will that change be made to the original photo file that is stored on the Mac? (Basically I want to have at all times a hard drive copy for my personal backup)
With the iCloud Photo Library feature I understand that any new photo I take with my iPhone is uploaded to the iCloud. Are the photos taken on the iPhone physically downloaded to the Mac? I know I can view them on the Mac Photo app, but I want to know if they are downloaded to the Mac and if so where does it save the new photos?
Thanks,
Nick

I do not use ICloud so someone else will need to answer those questions. For question one though... Photos, like Aperture and Iphoto before it, puts your photos in its own filing system. You would need to export the photos to get them back out of Photos. You can export them to anywhere in your mac file system.

Question about Java apps structure

Hello guys,
I'm a professional C++ programmer and I would like to start learning Java. I'm reading about Java from here and there and would like to ask you about how a java program is structured compared to C++.
So in C++, I have main.cpp (or any other file name, doesn't matter), which contains a the main() function, and I have .h and .cpp class files that I instantiate (basically) in my main function to get my program to work.
In Java, I'm confused and can't really find the "general" rule to how stuff are organised. I noticed that every class has a main function (why?), and there's no global scope. And "somehow", file names must exactly be equal to the class names.
The question is: how are Java files of classes (and other stuff, if available) are arranged to create a program? What's the standard why? And How can I have many classes together in a single main()?
Thank you for any efforts :-)
Edited by: 927494 on 13.04.2012 07:02
Edited by: 927494 on 13.04.2012 09:10

Thank you guys for the replies. I still have some more doubts :-)
Do I have to have a file for the implementation and a file for the definitons, like cpp and header files? or just everything inside the class?
Why does Netbeans fail to compile when I change the class name? what should I change with the class name in general to have it compile correctly? From what I understand till now, the top level class's name (the class with the main() function that's gonna be executed) has to be equal to the file name (and I got that this is the sufficient condition for the app to compile), while the same file can have more classes if I wish. Did I get that right?
I don't know if I get that right too, we pass only a SINGLE class/file to the compiler, and it automatically resolves ALLLL the included files automatically, unlike C++, where all cpp files have to be passed to the compiler/makefile to create object files, and then the executable is created after linking all those object files with the libraries together. i.e.: Java doesn't really need a makefile because making is really simple with only 1 filename. True?

Questions about releasing apps

Hello Forums,
i have a few questions
As far as i know...if you have the developers portal...you can test and deploy your app on your iphone or ipad but the license only last for a year and
1) you can only add 100 devices
2) if your license expire the app will not work on deployed test devices
(Correct me if im wrong)
So in that case...is there a way to distribute your app without it having to be on the app store? because im sure when some one makes a game they dont have to keep renewing their license for their game to work.
and i was thinking i cant exactly just deploy it from my xcode because i can only add 100 devices

http://developer.apple.com/library/ios/#documentation/ToolsLanguages/Conceptual/ DevPortalGuide/DistributinganApp/DistributinganApp.html#//apple_ref/doc/uid/TP40 011159-CH31-SW1
this talks about in house distribution

Question About Transferring Apps From iPad

*****Sorry for the waste of space and time. I finally found an article saying that it cannot be done. Apps stay in the name they were downloaded with.*****
I am wondering if you can transfer Apps with multiple accounts to iTunes with one account stored? I know this may be confusing so let me explain a little bit. Alright, I have an account and so of course I have intalled Apps onto my iPad. Now my girlfriend also has an account and she has installed some Apps onto my iPad. I believe I have three different accounts tied to several Apps on my iPad. Now I know I can transfer purchases by doing this...
My question is, is there a way to correlate all 3 accounts' Apps to one single account? That way I don't have to sign in and out for every account. I just hate having to call and ask for their login information everytime I want to get updates or transfer things from my iPad to my iMac. Obviously some of the Apps were installed on my iPad through their accounts by the use of their funds, and it's not like they would just appear on my iPad without them doing so. There must be a way to do this...

I have the same issue. I've heard at this time there is no way to consolidate accounts. Let's hope we'll be able to do it in the future!

A urgent question about the app store???

I had a bug crash on my iPod touch that applications were not opening anymore and closing right after I open them. I heard a suggestion of resetting the entire iPod touch causing to erase my data. Alledgetly that was gonna fix the problem of the application not working. Anyways I want to ask every poster a question? If a bought applications from the app store with an iTunes gift card, could I still download again the apps that I spend money on without having to pay for them again?
I would like to confirm if you buy an app, do you have to pay for them again???? Cause I was gonna download them again and on the app store it Tells me buy 2.99,why does it say that instead of install them?

Jim VanLeeuwen wrote:
You have to click the "buy" button and read the warning that your credit card will be charged before you get the opportunity to re-download a purchased app for free.
This explains how to buy apps again with pictures of what you'll see: http://support.apple.com/kb/HT2519
thank-you very much Jim that web-page was very helpful to me. I was to quick to panic I might have to say, I got a bit shocked when it told me the word "buy", but I discovered that after I click it it showed me notification that I already purchased it. I was afraid that it was gonna ask to put more money on an app that I already bought a few seconds ago.

HT201304 Question about in-app purchases

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