HT201304 refund for itunes purchase made by minor

I got an email with a link to do this from apple but the link went to an apple support page that just had a button to send an email. How do I submit the refund request?

You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

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How doI get a refund for iTunes purchased made by mistake?

How can I get a refund for iTunes purchased made by mistake?

Sorry, but Apple's policy states, "all sales are final" > iTUNES STORE - TERMS AND CONDITIONS

How can I get a refund for a purchase made by a minor?

how can I get a refund for a purchase made by a minor?

You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.

How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/

HT204396 how do I get a refund for unauthorized purchase from a minor. Link isn't working as per email instructions

I received an email indicating a refund for unauthorized in-app purchases from a minor (my daughter). I clicked on the link included in the e-mail as instructed. But the link apparently has an error. A new window opens up but doesn't allow you to continue with the option to request the refund. Please help.

.Was it a real Apple email? Seems strange that they would send you something based on a four year old purchase.
To contact iTunes:
1 - Use the Express lane and start here:
https://expresslane.apple.com
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57

Refund for itunes purchase

I had an item in my wishlist that I didn't mean to purchase. What is the process for obtaining a refund on a iTunes purchase?
Thanks

you should received a receipt for your puchase via mine is sent to my E mail, it will show you a detail list of your purchases next to the songs there is (blue type) a link I think says PROBLEMs or something to that effect follow the prompts

HT3702 refunds for games purchased unauthorized

How do I get a refund for itunes purchases made unauthorized?
I have reported the charges as a problem already, is there anything else I can do to ensure I get a refund?

uscott5 wrote:
I have reported the charges as a problem already,
Did you use this Link > http://www.apple.com/support/itunes/contact/

HT5622 How to get a refund for a purchase that didn't go through

How to get a refund for a purchase that didn't go through

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Request for refund for song purchase

I accidentally purchased wrong song and want to undo that purchase . How to request for refund for song purchase on iTunes store.
Thanks in advance

thanks petermac87 for quick reply. It looks like i have no option but to call apple support. when i checked here "https://reportaproblem.apple.com/" most of the songs i purchased today are not event listed here.

HT4463 I attempted to purchase Civilizations V on my Macbook Pro, yet the application will not download. How can I either get the download to complete or get refunded for the purchase?

I attempted to purchase the app Civilization V for my Macbook Pro, but the app will not download. How can I get the app to either finish the download or get refunded for the purchase?

Yuk, what a horrible app. But if you insist...
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485

I want a receipt for a purchase made on 11/25/2011 is there anyway i can get it?

I want a receipt for a purchase made on 11/25/2011 is there anyway i can get it?

Hello rto4jo,
That's a great question!
I'll be happy to work with you on finding you a copy of your receipt, but will need some additional information. Please watch for a private message from me with the request. To check your forum inbox, ensure that you have signed in with your user name and password, then click on the envelope icon in the upper right.
I'm grateful that you wrote to us and I look forward to working with you.
Regards,
John|Social Media Specialist | Best Buy® Corporate
Private Message

How to bill the Government for the purchases made by Customer

Currently client is implementing Oracle applications
Requirement is for every general customer(Citizen) of the client, government is paying the amount for the purchases made(sales orders).
Please let me know how to implement the above scenario.
Can this be acheived by preparing a price list in specific to Government and use the billing address for the customer as Government agency address.
Regards
Sri

The other option would be to have 2 different parties.. One for customer and one for Government.. Then create a "Bill_to" account relationship between the two.

I keep getting emails for iTunes purchases that I have not authorized

I have received several emails for iTunes purchases that I have NOT authorized. The name on the Billed To is not my name or address, but it includes my Comcast email address. I don't know if I am being charged for these purchases through Comcast or not, but these receipts should not be coming to me. What can i do?

If the email is asking you to verify your account or in any way provide personal informaton, it's a fake, trying to scam you out of your account information or credit card details. Do not respond to any emails that have a link asking for personal information. Just delete the message.
Regards.

HT1918 Why is my debit card being charged for iTune purchases when my account is set up with my Amex card

Why is my debit card being charged for iTunes purchases when my iTunes account is set up with my Amex card?

Login to the account on iTunes and under payment info, select none for the credit card. iTunes is supposed to use gift cards and store credit over credit cards but it doesn't.

Using .mac address for iTunes purchases

Hello,
I am really wanting to use my .mac email address (and Apple ID) for iTunes purchases. I just recently switched completely over from a Windows PC and purchased a new iMac (Woo-Hoo!). To go with the new iMac, I purchased a .mac account right before it changed to mobileMe. I will be using this .mac address a lot over the next several months, and wanted to consolidate all of my usernames, logins, Apple ID's, etc., into the one .mac address and username.
If I understand correctly, I can't transfer stuff that I've purchase on my old Apple ID to my .mac - which is a bit inconvenient, but not too bad since I only purchased a few songs. I plan on purchasing a lot more iTunes stuff now that I have the iMac.
My main concern is, what happens if I decide not to renew my .mac account a year or two from now, and all my purchased music is under that Apple ID? I'm a bit afraid of this because who knows if I'll still need .mac a couple years down the road. I still want to be able play the music I bought and paid for.
Sorry to ramble, but all this ID, and login, and username stuff is a bit confusing for a longtime PC user like myself. But I'm learning quick.
Thanks,
RJ

R72Sully wrote:
My main concern is, what happens if I decide not to renew my .mac account a year or two from now, and all my purchased music is under that Apple ID? I'm a bit afraid of this because who knows if I'll still need .mac a couple years down the road. I still want to be able play the music I bought and paid for.
Hi RJ.
First of all... Congratulations on your new toy! They are great!
Okay,
If you don't keep your account active at any point from here on out, you will lose your ability to use the @mac address and would subsequently have to use the @me name instead. As you know, it is no longer dotmac, but MobileMe.
If you want to be able to play the music you've purchased you can still have an iTunes account, but you would need to change your account info to reflect your current information. Oh and as always, back up, back up, back up
I know it can be confusing for us just starting out. But don't worry! Before you know it you'll be amazed at how simple and straightforward most of it is. And FUN!
All The Best-
mwn

HT201304 refund for itunes purchase made by minor

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