HT201304 When i try download a FREE app its making me enter my card details then saying declined can anyone help please?
When i try to download a FREE app its making me enter my card details then saying declined why is this? Can anyone help me please?
Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
-
I have recently downloaded content off iTunes, however just today it states my card details are incorrect? Can anyone help?
Thank goodness it's not just me. I also have tried everything from previous forums and nothing works. I logged out and cannot log back in. Even changed password to no avail. How can we find out if this is an Apple problem.
-
My IPhone 5, was backed up and restored. Music doesn't sync, when reconnecting device each time, it only offers restore or new phone rather than sync option. I have reinstalled ITunes but still this hasn't worked. Can anyone help please?
This problem started last year when ios 8 was released. I think apple is trying to force users to buy music on iTunes store and that's why it's impossible to sync other music and also that's the reason why they haven't solved this serious problem. That's really disappoints me and i'm angry with apple because i have like 10 gb of music in mp3 and i can't sync music from iTunes to my iPhone.
-
When I try to open a blank tab I automatically get sent to an untrustworty site. Can anyone help?
This just started happening today. I am concerned as my wife went to a site that had been recommended to her via a phone solicitation last night. I am not sure if this is a coincidence or not.
When I try to open a new blank tab I get redirected to a website that WOT describes as untrustworthy.Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site -
When i try and download a FREE app its asking for payment verification?
When i try and download a free APP its asking for my credit card information? what do i do?
There are only two ways to purchase apps without a credit card. You can either redeem an iTunes gift card or create a new Apple ID to use without using a credit card by following these steps exactly: http://support.apple.com/kb/ht2534.
-
When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
When I try to download a free app I am asked for credit card info
Everytime I try to download a free app I'm asked for credit card information and receive a charge, why?
It is part of the Verification process.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I am getting "an unknown error has occurred" when trying to download any free apps from my brand new 4S iPhone.
Please Help!!I had the exact same problem. Worked fine for a couple days then suddenly getting this error. I fixed it, however.
Do this:
Open the App Store app on your phone.
Go to the "Featured" section.
Scroll to the very bottom of the page and click on your Apple ID.
Screen pops up. Choose "Sign out".
Scroll to the bottom of the "Featured" section again.
Sign back in.
Try your download again.
This worked for me. Good luck! -
I have created a new apple id on itunes store. When i try to install any free apps i keeps on asking my card details. I don't have a credit card. What should i do??
Try using these instructions and create a new account. You have to use an email address not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
When trying to download a free app from the App Store it keeps asking me to verify my bank details.
http://support.apple.com/kb/HT2534
Does this cover your issue -
When I try to load free apps I keep getting error message 1004. What does this mean.
When I try to load free apps on my ipad I keep getting error message 1004. What does this mean?
I have never experienced this issue, but if you can't find anything that helps on the site that Philly suggested, I have read that this has worked for that error code.
Go to Settings>Safari>Clear History, Cookies and Data or Cache. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
Why when i try to install a FREE app dus it ask for my card details
why when i try to install a FREE app dus it ask for my card details
also how can i remove I.O.s 7.0.3 from my ipad 2 and iphone 4 because its crapChange your payment method to None > iTunes Store: Changing account information
Downgrading is not an option. -
hii i am using iphone 3g mobile i have some problem in downloading free apps here is asking an credit card details so i want to download with out entering credit cards details and here i have there is not havening an option "NON"
How did you create the account ? Unless you followed, exactly, the instructions on the HT2534 page that you posted from when creating an account then credit card details will need to be entered before the account can be used to download any item from the store.
-
When I try to open iTunes app on iPhone 5, it starts to open then closes straight away, I upgraded to iOS 7.0.2 and it has been like this since I upgraded!
I also had this problem. Go to settings> itunes & app store, tap on your apple ID and sign out. Then open itunes store. It should now open.
Then sign back in again and the problem should be resolved -
What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
I try also my old icloud user but its not recognizing the accoun...What will i do..there is a message show, "your device in not more eligible to create a free i cloud acount"..and when i try a new one it ask an account number, but i dont have...can you help me with this issue..?
I try also my old icloud user but its not recognizing the accoun...
Maybe you are looking for
-
Change menus to black background and white text (not invert colors option)?
I have an iPhone 5 on the way to me as I got one for a very good price. I am visually impaired. I currently have a Samsung Galaxy s3 which is crapping out on me after having it for a long time). One of the features I love about it is, the menus (sett
-
HTML select tag on irpt page - update database from options
Hi all, I have an irpt page with two selects. It is the traditional move stuff from one select to the other, then set the order of the options in the configured select. (Admin page to specify an ordered list of items) After the user gets the list h
-
GP on Domain User to Restrict other PC Access
Hi Team, Thanks for reading, I have the following scenerio - Being the administrator of Domain i have to restrict other domain user to access other PC. Domain User should not able to access the other PC's WITHIN the domain. Awaiting for your respons
-
Command 'H' doesn't always hide Dreamweaver app
Such a useful shortcut but it seems very sporadic in the way that it works since the update to CS6. Sometimes it hides the app and sometimes it just does nothing. Used to work fine.
-
Another hidden message in a photo? Some help...
Hi all - Is anyone able to help me? As part of a scavenger hunt, I have a photo that has a hidden message in it. I will post the photo here. I have played with the contrast, hue and colors, and know the information is thee, I just cant get to it.