HT201306 I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.

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After updating to mavericks I have to constantly enter my apple ID for mail, iBooks, iTunes and many other applications that used to be part of my keychain. How can I get my log-in to work again?

After updating to mavericks I have to constantly enter my apple ID for mail, iBooks, iTunes and many other applications that used to be part of my keychain. How can I get my apple ID log-in to work again?

Several times I've re-entered my passwords under Preferences/Internet Accounts/iCloud and it won't save since I've installed Mavericks. Also, the iCloud icon in the left column in Preferences/Internet Accounts/iCloud is greyed out but allows me to click on it to set-up. When I click on iCloud the password is filled out but the "Enable this account" check-box is not checked. I check it, and all seems correct. The icon is no longer grey, the password is correct, the "activate this account" check-box is checked. Then, when I launch mail, notes etc. I'm still prompted to re-enter my apple ID. The log-in loop continues. For years my keychain has worked perfectly. What has changed in Mavericks?

HT1589 My Itunes on my pc running window 7 got corrupted on my laptop - a few days later I tunes told me to update my Iphone 3 so I did it reinstall Itunes on my phoe and wiped out my total phone book , now I have no phone book how can i get it back 600 c

My Itunes on my pc running window 7 got corrupted on my laptop - a few days later I tunes told me to update my Iphone 3 so I did it reinstall Itunes on my phoe and wiped out my total phone book , now I have no phone book how can i get it back 600 contacts

Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search

I moved folder Itunes folder to the desktop.if I open Itnues now, I cannot see my library.how can I put it back in the folder "music" in Finder?

I moved folder Itunes folder to the desktop.if I open Itnues now, I cannot see my library.how can I put it back in the folder "music" in Finder?

done through Hard Disk at top right of the screen...itnues folder is there already because of my dragging into folder/music..but Itunes does not ope the whole library.
whn I opened it, itwas like it had never been on the mac and it downloaded my last purchasesdone with the iphone...now it only shows that one album purchase

I accidentally erased music somehow from my itunes library, how can i get it back?

i accidentally erased music somehow from my itunes library, how can i get it back? I'm not sure how I did it, but I do know something has been wierd ever since. i remember using it and arranging songs, and then, bing! Songs were missing. Please help!
Not quite sure what info you need to answer this. I dont have all my music synced to icloud unfortunately...at least not that i'm aware of.

You either have an incredibly complex computer setup or I think you are confusing terminology here. If you have iTunes set to share your library with others in your iTunes preferences then other computers in the area will see it as an item when they are running their iTunes and have it set to check for shared libraries. Your husband is probably seeing this when running iTunes on his computer. You can disable this sharing on your computer and/or he can set his not to pick up shared libraries.
By the way, an iTunes account is something you log into when you want to buy something from Apple. On your computer it is simply your iTunes collection or your iTunes application. So you need to turn off sharing in your iTunes application preferences.
Your husband is seeing "his" iTunes collection when running iTunes, but it is possible he doesn't have anything in it if it is a brand new computer.

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back ?

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

TS5366 My grandson made a purcase on my account without my permission, my paypal acct had an expired debit card on file and the charge went thru anyway, making my checking acct go negative. How can I get this charge reversed?

My grandson made a purchase without my permission using my paypal account that has an expired debit card info. and the charge went thru anyway making my checking account go negatve. How can I get this charge reversed?

Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If the purchase was made on an iOS device then to try and stop it happening again you can use Settings > General > Restrictions to turn off in-app purchases, and you can require your password to be entered for every download.

I lost my photoshop elements 7.0 serial number and i had not had it registered so i can't get it back. My old desktop broke and i would like to install photo shop on my new laptop. How can i get it back?

I lost my photoshop elements 7.0 serial number and i had not had it registered so i can't get it back. My old desktop broke and i would like to install photo shop on my new laptop. How can i get it back?

I would first go to your Adobe Account and make sure that all info in it was correct and then match up all S/N's with your records. If you find any problems, then make corrections.
If all matches, but does not work, contact Adobe and see if they still sell replacement DVD's for CS2. Adobe usually does, for a small price. Still, you will need your correct S/N, so you will probably be back on the phone to Adobe. When I once used them for a S/N problem, they were quick and did a perfect job.
Good luck,
Hunt

After subscribing to iTunes match the music I had uploaded from my cd's is gone . How do I get it back?

After subscribing to iTunes match the music I had uploaded from my cd's is gone . How do I get it back?

Did iTunes match complete its scan of your iTunes library on your computer? Do you have a back up on an ext HD?
I Suggest that you read this Subscribing to iTunes from an iOS device.
JIm

Every time I open Safari, I get a message (and a pop-up) that says the Safari browser I'm using does not support Community Toolbar. How can I get rid of the Community Toolbar or at least turn it off?

Every time I open Safari, I get a message (and a pop-up) that says the Safari browser I'm using does not support Community Toolbar. How can I get rid of the Community Toolbar or at least turn it off?

That toolbar/ct plugin seems to cause problems for all who install it!
Close Safari, then locate and delete the following files and it should be gone:
/Library/Application Support/Conduit
/Library/InputManagers/CTLoader
/Library/Receipts/ctloader.pkg
/Library/Receipts/<Toolbar name>.pkg
/Library/Application Support/SIMBL/Plugins/CT2285220.bundle
/Users/<User name>/Library/Application Support/Conduit
where / is the root library on your Hard Disk.
If you are running Snow Leopard you should also look here:
Library/launchAgents/com.conduit.loader.agent.plist
Library/Application support/conduit plugins
Note: Safari does not support any third-party toolbars except those supplied as an extension to Safari via the Extension Gallery.

ITunes deleted my whole music library. I was not performing an upgrade at the time. They disappeared over night without me doing anything. How can i get them back without going one by one?

I woke up this morning to find my computer had restarted itself. I don't know why. Must've upgraded something. When i opened iTunes my entire library was gone. The playlists are still there, just nothing inside them. iTunes didn't upgrade over night since it still asks me to. I've tried a system restore to the day previous but it did nothing. How can i get everything back the way it was? I would really like to not have to import it all again individually.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
Would you mind telling me which anti-virus package you use? It may be that it is disturbing iTunes when it tries to write out the fresh database, as it does after almost any activity with your library. I'm noticing more of this type of problem than usual and trying to see if there is any pattern. It may help to prevent a repeat of the problem if you look at the advanced options for your AV package and see if you can find a way to exclude the iTunes folder from any real-time scanning process.
tt2

I know someone stole my iPod touch4 and its not updated to iOS6 yet how can I get it back?

I know someone stole my Ipod how can I get it back?

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

My iPhone 4 ios5 has suddenly stopped giving me the option to join any wifi network. The 'wifi' line in settings has gone grey and does not respond to touch. How can I get it back? AW

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HI there,
You may want take a look at some of the troubleshooting steps found in the article below.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Hope that helps,
Griff W.

I just opened Foxfire and it automatically imported bookmarks from safari, but not all of them. How can I get the rest of them ?

I still have Safari on the computer with all my bookmarks. Not all of them came over to Firefox. How can I get them over. Also I had some in the toolbar that displayed over the window. Does this browser have that feature?

Export the bookmarks in Safari to an HTML file and import that file in Firefox.
See:
* http://kb.mozillazine.org/Import_bookmarks ("From Safari" and "Import from file")

Deleted an i-tune album from de library, how can I get it back?

Hello,
I recently bought an album in the i-tunes store but by mistake I deleted it from the library, thinking that it would still be kept in the purchased folder. Before that I downloaded the album to my i-pod but I cant work out how to get it back from the i-pod to the library or purchased folder. Can you help me? Or can I download the album from the i-tunes store again without extra charges? Thank you

Hi!
You deleted it from the library. Did you also delete it from the computer? Check your computer for files that end in .m4p Those are your purchased files. It is possible to remove something from the iTunes library without actually deleting the files.
If you did erase them, then there are instructions around here (search for iPod to iTunes, that should get you the instructions), or as mentioned, third party solutions on iLounge.
After you get the data back, consider making backups whenever your purchases get to the point that you would not want to buy them again. For me, that's pretty much whenever I buy an album

HT201306 I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

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