HT201317 frozen iPad screen- help!

a pop up on my iPad says: Photo Stream- photos for the iCloud account "iCloud" cannot be accessed. Review your account information in Settings.
I can click "ignore"or "settings". the screen is frozen and I can't do anything. How do I unfreeze the screen- no buttons on the iPad are active?

Reset your iPad by holding the power and home buttons at the same time until you see the Apple logo, then release.

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Frozen iPad screen; non responsive. MSG: carrier settings update....choose not now or update.... Neither respond and iPad will not totally shut down...date

MY husbands iPad screen is frozen. Will not shut down. Non responsive. Message: Carrier settings update....choose Not Now or Update.... Completely frozen & non responsive.

THank you Demo from Pittsburgh, PA. Holding the home button and power on button together for 25 seconds worked! Rebooted his system thx for the tip!

I have a frozen iPad screen showing the Apple Icon and pending wheel.

My iPad screen is frozen with the Apple Icon and the pending wheel visable but motionless.
I tried charging it but it will not charge. I tried connecting it with itunes so I could sync it but it won't.
I was able to download my photos into my PC so I know the PC usb port, apple the cable and ipad ports are all working and that the software from the ipad can communicate with my PC software but I am stuck on everything else.
What is the problem and what do I do?

1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
2. If that doesn't solve the issue, backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
If you're not able to restore the device the normal way, you should use: http://support.apple.com/kb/HT1808
Using that last article will erase everything on the device, so make sure you have a backup!
Good luck
Stijn

Frozen iPad screen with iTunes Logo & cable

My iPad was backing up prior to updating the software. Something happened and the screen frozen with an iTunes logo and a lightening cord. I've tried a soft reset, which makes it disappear for 10 seconds then the same logo and cable appear.
Starting iTunes does not help. It is not recognizing the iPad. What else can I do?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
iPad Stuck in Recovery Mode after Update
http://www.transfer-iphone-recovery.com/ipad-stuck-in-recovery-mode-after-update .html
 Cheers, Tom

HT201406 Frozen Ipad screen

A video had frozen on my Ipad so I decided to restore the Ipad. I have gone through the first few steps on my Ipad but it is now frozen on the Connect to Itunes screen. I have tried everything, turning it on and off, turning my laptop on and off ... I urgently need this resolved. Please help!

Go into Recovery Mode
1. Turn off iPad
2. Connect USB cable to computer; leave the other end alone
3. Press and hold the Home button down and connect the docking end of cable to iPad
4. Continue holding the Home button until you see the "Connect To iTune" screen
5. Release the Home button
6. Open iTune
7. You should see "iTunes has detected an iPad in recovery mode"
8. Use iTune to restore iPad
Note: You need to be patient and repeat the above many times.

How to unlock a frozen iPad screen?

Since upgrading to iOS8, my screen has been frozen.

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

Apple Reset Icon Frozen on Screen -- Help!

Morning All,
Unfortunately I dropped my iPod Mini this morning; the wheel froze and I followed reset instructions.... however, now it's frozen on the reset screen (the apple icon).... please help!! I can't find any notes on what to do if that happens....and I have an 18 hour plane ride ahead of me tomorrow!!!
Any help is greatly appreciated!!

See: iPod only shows an Apple logo and doesn't start up.

My iPad screen is totally frozen with a message box asking me to go to photo stream settings but when either option (ignore or settings) is selected nothing happens. I can't turn off the device either because the screen won't respond. Help please

My iPad screen is totally frozen with a message box asking me to go to photo stream settings but when either option (ignore or settings) is selected nothing happens. I can't turn off the device either because the screen won't respond. Help please

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

My ipad screen has frozen with an icloud update reminder not responding. Can anyone help?

My ipad screen has frozen with an icloud update reminder not responding. Can anyone help?

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

ICloud alert message about backing up is frozen on my screen. Cant access anything on my ipad. How do I get this alert message of my ipad screen?

A iCloud alert message about backing up is frozen on my screen. Cant access anything on my ipad. How do I get this alert message of my ipad screen? I have plugged my ipad to power and it is connected to Wi-Fi. Tried holding down on-off switch but nothing happens, can anyone help me with this please.
Cheers Anne

Hello Trish3,
Welcome to the HP Support forums. I understand that after replacing an ink cartridge in your Officejet 4635 you are getting a pop-up message about HP ePrint.
Would you please post a screen shot of the error that you are receiving? I have included a link to the "How to take and post a screenshot on HP Support Forum".
That will help me in ensuring you get the correct answer for your issue.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HT4623 i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help

It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process.

My iPad screen is black and not responding, I've tried everything on the help page, but can't restore or backup as it has a passcode. how do i disable if i can't turn it on? thanks

My ipad screen is blank, ive tried to do the suggested help pages, of back up and restore, but the ipad has a passcode, which i cant type in a the screen is black. how do i overide?
thanks liz

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Need help with frozen iPad.

My open email is frozen on my iPad screen and nothing I do helps. I have tried to turn the iPad off but cannot see the slide buttom to turn off. I have recharged the battery but that did not help. Any suggestions?

Force close apps
1. Double tap the home button to bring up the multi-tasking view
2. Swipe the app's windows upwards to close
3. The app will fly off the screen
http://support.apple.com/kb/ht5137

HT204390 my ipad screen is black and it wound come back to nomal even if i try to reboot it,and if am offing it,i see blue screen and suddle it goes back to blank.pls help me

my ipad screen just went black and wount come back to nomal even when i try rebooting it,i only see a blue screen any time i off it but after a second it goes blank again althuogh i can still hear voice over.pls help me.7

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

TS3274 My iPad screen won't work, please help!

My iPad comes up with a black screen but when I press the lock button twice a blue screen appears with a faint outline of my wallpaper/time/notifications. I have tried resetting it and turning it on and off but nothing seems to be working. I'm travelling overseas next week and I really need my iPad PLEASE HELP!!!!

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

HT201317 frozen iPad screen- help!

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