HT201317 I recently had my phone fixed and when they fixed it they wipe the phones memory but had everything saved but how do I retrieve my photos ?

I recently had my phone fixed and when they fixed it they wipe the phones memory but had everything saved but how do I retrieve my photos ?

Welcome to the Apple Community.
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

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I recently purchased a Macbook Pro and when connecting my iPhone 5 to the Macbook's Messages app, I clicked cancel after seeing the 6 digit code. I thought I could easily get that code back to my phone, but can't figure it out at all. Any help?

I recently purchased a Macbook Pro and when connecting my iPhone 5 to the Macbook's Messages app, I clicked cancel after seeing the 6 digit code. I thought I could easily get that code back to my phone, but can't figure it out at all. Any help?

Hello Unconscious2015,
Thanks for using Apple Support Communities.
If you are trying to configure your Mac to use SMS continuity with your iPhone, then please follow the directions below to configure SMS Continuity.
To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch
Your iPhone, iPad, and iPod touch need to use iOS 8.1, and your Mac needs to use OS X Yosemite.
Sign in to iMessage on your iPhone, your other iOS devices, and your Mac using the same Apple ID.
On your iPhone:
Go to Settings > Messages > Send & Receive > You Can Be Reached By, and add a check to both your phone number and email address.
Go to Messages > Text Message Forwarding, and enable the device(s) you would like to forward messages to.
Your Mac, iPad, or iPod touch will display a code. Enter this code on your iPhone to verify the SMS feature.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Take care,
Alex H.

There is a problem with the phone app. When I want to call somebody the phone screen come too late. This will cause a problem if I call the wrong number

There is a problem with the phone app. When I want to call somebody the phone screen come too late. This will cause a problem if I call the wrong number. Apple please please please fix it as soon as possible and also check why the phone is always restart. I prefer to let us use the iOS 7 until you finished from the IOS 8 because Ios 8 still under construction there is a tones problems in the system. And this Will cause undirect problem for the iPhone 6

There is no apple here in this user to user technical forum.
Do this Use iTunes to restore your iOS device to factory settings

I recently had to replace my phone. And when I backed it up from the last back up, no all apps or songs that I have purchased on my phone were sinc-d to my computer, how do I get them back

I recently had to get a new phone due to damage. But when I backed it up from the last back up which was a week ago, it didn't put any apps or songs that I purchased on my phone during the last week. How do I get those back?

Itunes content and pics are NOT part of the backup that itunes performs.
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
You should transfer any purchases from iphone regularly: File>Transfer Purchases , if they fail to be transferred when you sync.
You buy one and only one download. It is your responsibility to move/copy/backup your purchases.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
http://www.apple.com/support/itunes

I have tried to restore an i-phone but now i cant get rid of the usb cable to be connected to i-tunes logo on phone screen and its not letting me power off the phone

i tried to restore an i-phone to factory settings and now i have error code 3014 and i have the usb cable and i tunes logo on my screen and it wont let me power of i have phone connected already to i-tunes

There is some troubleshooting for that error message on this page : http://support.apple.com/kb/TS3694
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below in Unable to contact the iOS software update server gs.apple.com.

I recently asked why firefox won't allow Zynga toolbar & it was fixed. When I started up my pc the next day it was gone again. How can I get it back permanently?

Day after it came back it was gone again. That's why I'm looking for help again. thanks

Make sure that toolbars like the "Bookmarks Toolbar" are visible.
*"3-bar" Firefox menu button > Customize > Show/Hide Toolbars
*View > Toolbars<br>Tap the Alt key or press F10 to show the Menu Bar
*Right-click empty toolbar area
*check that "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*if "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the Customize palette into the Customize window to the Bookmarks Toolbar
*if missing items are in the Customize palette then drag them back from the Customize window on the toolbar
*if you do not see an item on a toolbar and in the Customize palette then click the Restore Defaults button to restore the default toolbar setup
*https://support.mozilla.org/kb/customize-firefox-controls-buttons-and-toolbars
You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

TS4108 I have recently done a software update on my phone, when complete I could not get the phone to work and the icon showed I had to connect to I-tunes. I then lost some recent data and photos. If they are backed up to the cloud how do I recover them?

When I completed my last software update directly on my phone I didn't realise I would then be prompted to do and I-tunes update that would wipe my phone. There seemed to be no turning back so I lost some data and photos. I'm assuming these will be backed up to the cloud but have no idea how to retrieve them.
The explanation given on the support community is a bit complicated and beyond my capabilities! Julie Malkin

If you have an iCloud backup, restore it to your phone as explained here: https://support.apple.com/kb/ph12521. If you have a backup on your computer instead, restore it to your phone by connecting your phone to your computer, opening iTunes and going to File>Devices>Restore from Backup.

I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted. Also a number of them the top and bottom don't line up. How can I fix this?

I recently bought a new PC and when I transferred my photos a number of them became distorted- the top half was ok but the bottom half were color shifted. Also a number of them the top and bottom don't line up. How can I fix this?

Hi, I see I haven't had any responses but these problems haven't been fixed.
I still haven't been able to transfer purchases from my phone to my comp so consequently have stopped purchasing on my phone.
I bought a couple of albums recently via itunes on my comp, and tried to tranfer them to my phone via a playlist, but the sync often crashes. One album transferred except for one song, and the other hasn't at all. What happens is that when I autofill from a playlist it often hangs for ages on the first song and then I have to quit the application altogether as nothing happens for ages. Basically, the whole Itunes software freezes.
After this I find it hasn't transferred any songs, but they do appear greyed out on my phone, which means it has transferred some basic data such as the titles, but not the song itself. When I try to repeat the process to complete the transfer Itunes tells me that it can't transfer because the songs are already on the phone, but they are not!! I can't click or remove on the greyed out items, so now I have a couple of almost full albums on my computer that I can't tranfer or install on my phone, and a whole bunch of greyed out songs on my phone that I can't play or remove!
The rest of the problems as above still stand. I downloaded the latest itunes OS updates but nothing's changed. I haven't done the very latest iphone update yet though because it says you need to make sure your stuff is backed up, and I don't want to lose the purchases I made on the phone that I can't transfer to my comp. I'm planning on uninstalling itunes completely and reinstalling but I have little faith that this will fix the issue.
Can someone please help at all?? I'm so sick of this!

I have updated my iPhone 3s to the latest software. I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download as the phone says I don't have any music or apps available. Help!

I have updated my iPhone 3Gs to the latest software in an attempt to iron out a problem with a new telephone network provider (Tmobile). I had backed up my phone before I did this. Now I have lost my music and apps. I can't sync the phone with my Mac, I can't re-download from iTunes as the phone says I don't have any music or apps available to re-download although it all shows up on my Mac. The music and app content cannot be restored when I try to restore the phone from the back up I madeon my Mac. Help!

Working on that now. I'm just getting frustrated that everytime I run updates for the phone I end up with tech problems that I have to spend time solving as opposed to updates that actually improve my usage. Now I will once again get to spend hours reloading my phone all for updates that didn't affect my usage in the first place.

I'm currently running ios 5 beta on my iphone 4 and when i woke up this morning my phone had decided to automatically update the software OTA. After connecting to wifi and switching on location i proceeded to follow the instructions 'slide to setup'. I wa

I'm currently running ios 5 beta on my iphone 4 and when i woke up this morning my phone had decided to automatically update the software OTA. After connecting to wifi and switching on location i proceeded to follow the instructions 'slide to setup'. I was informed that it may take 3 minutes to activate phone but was then presented with the screen 'Could not Activate iphone', this is because the activation server is unavailable. Can anybody shed some light on this for me?
Many thanks

Can anybody shed some light on this for me?
Not here. iOS5 beta is only available to registered developers, and discussing it publicly outside of the private developer forums is a violation of the non-disclosure agreement you signed to access the beta.

HT1495 we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone. I had ok'd to "restore settings" in the

we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone. I had ok'd to "restore settings" in the process. How do get all the contents/contacts of my phone back?

Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.

During the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

during the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

Follow the instructions here > http://support.apple.com/kb/HT1808
You may need to try a few times to get it to work

I had an iphone 4 and when I downloaded the IOS7 started having problems. Gone the phone keypad, could not type more names of my contacts in the phone search. I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of yo

I had an iphone 4 and when I downloaded the IOS7 started having problems. Gone the phone keypad, could not type more names of my contacts in the phone search. I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write

dedegodoy wrote:
I decided to buy the iphone 5S and since downloaded the IOS7.1.2 the search of your phone contacts it takes to open or write
What does that mean? What is your technical support question?

My phone was stolen, but I had no data left and so can't locate it till the person who has it tries to use the internet. I backed up all my photos on iCloud, and want to get them on my PC. I installed iCloud onto the PC and still can't find my pictures?

My phone was stolen, but I had no data left and so can't locate it till the person who has it tries to use the internet. I backed up all my photos on iCloud, and want to get them on my PC. I installed iCloud onto the PC and followed the instructions and still can't find my pictures, says my photostream folder is empty, but it shows on iCloud that i've used most of my storage which is true, so they must be there somewhere?
Any ideas? I'd really appreciate the help! Thanks

Yes, I filed police report, but there is nothing they can do until I get back to them on the tracking. It's been offline. I'm sure the whoever took it can find a way around breaking in the ipad..i really was hoping to get my pictures and videos of my kids back

I have an iphone 4s that i got last week and i set it up just using the phone. today my dad restored it as my mothers iphone so i lost all of my data. I tried to restore it as my original phone i had but i exited out of itunes and now my phone wont showup

I have an iphone 4s that i got last week and i set it up just using the phone. today my dad restored it as my mothers iphone so i lost all of my data. I tried to restore it as my original phone i had but i exited out of itunes and now my phone wont showup in itunes or on my computer

Did you fail to import them to your computer before restoring?
Not good.
They are likely gone.
You can try restoring from backup.

HT201317 I recently had my phone fixed and when they fixed it they wipe the phones memory but had everything saved but how do I retrieve my photos ?

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