HT201317 shared photostream appears to have stopped updating

My shared photostream appears to have stopped updating to other users, any thoughts as to why this may have happened? It has worked for the last 3 weeks with no problems, I still have 4.8gb of iCloud storage and I have only uploaded 83 pictures.

At that point I would recommend just waiting and allowing it some time. Last year, before IOS 6 came out there was some backlog in some Apple systems. If problem does not fix itself in few days, I would suggest re sharing the new stream and deleting old one.

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Continuous Disconnections "Appear" To Have Stopped...

BACKGROUND (cutting a VERY long story "long") [skip to the next section if you're bored to tears]:
- With BT Broadband since early February. Had continuous disconnections since joining, which added to the dreaded DLM from BT resulted in ever-slow speeds (at some popint we wre under 0.1 Mbps)
- Previously with Virgin Media BroadBand + BT line rental. We never had any issues of disconnections or slow speeds. Couldn't fault VM (except that they got riff of their BB customers to focus on Fibre services not available in our area).
- The first-tier of Customer Services are all very polite people but, frankly, have been of no help at all. Countless line checks were made, mostly "concluding that the line was OK and the connection stable". Well, one only had to check the Event Logs, which would soon be out of memory within a day, showing disconnection after disconnection.
- The second-tier could not help also and finally decided an engineer had to call at the property.
- The engineeer failed to show up.
- The engineer visit was rescheduled, the engineer did show up. He confirmed our internal installation is OK, put the onus on some
work needed "down a manhole in a road nearby" and that a different team had to take over.
- As far as I am aware, this work had been seen to (although I initially had my doubts: BT phone services told me "everything (was) sorted now" whilst I was tearing out my hair with the same problems and speeds under 0.1 Mbps
- I *think* that my profile was reset once or twice by now, our speeds would get about 6 Mbps, rapidly dropping after
disconnections.
- I have noticed BB disconnections when using the internet on my Pc but ALSO when the PC was off and there was no wired or wireless use whatsoever.
- BT KEEPS CLOSING UP THE FAULTS I OPEN & RE-OPEN (HOW VERY CONVENIENT!) OUR FAULT HAS BEEN PRESENT FOR NEAR 3 MONTHS NOW, IS THAT TOO EMBARRASSING TO DISPLAY IN bt.com/fault?
- Online complaint filed... Ignored by BT.
- 3-page letter of complaint sent to BT... Got an awfully generic reply: "Hopefully you know by now what BT is doing to sort this problem" I DO ACTUALLY KNOW... THEY ARE DOING ABSOLUTELY NOTHING! BT gave an email address to reply: I replied 7 days ago asking what's going on, now have re-sent the e-mail (2 days ago): Nothing. MAYBE THE SUPPLIED OMBUDSMAN CONTACT WILL NEED TO BE USED NEXT?
- I keep being promised refunds of line rental, etc. These are yet to materialize as "I will get this when the fault is solved". This of course works on the assumption that my fault will EVER be solved. ALL I REALLY WANT IS: SORT THIS NEVERENDING FAULT.
- Oh, and BT Direct Debit was increased to more than advised (yes, our experience was dreadful so far in ALL aspects) - We are dealing with this separately, DD has now been now reduced... I'm looking forward to the next quarterly bill to confirm I'm not being overcharged (I've honestly lost all trust in all things BT).
- I am an engineer myself and the kindest assessment of the situation would be that BT Customer Services are applying ZERO LOGIC in trying to sort this problem.
CURRENT SITUATION:
- BT Customer Services appear to be avoiding us. They did not call us back to follow up the case and frankly, I am very busy these days and have little time to engage in another gruelling wait + futile conversation (typically near an hour in total) to get absolutely nowhere.
- Stable connection for almost 7 days now.
- Speed capped at 2 Mbps, actual speed is 1.4 to 1.5 Mbps (and has been so for at least 4-5 days).
Onto the technical stuff........
OUR CONNECTION:
- Wired (ethernet) to desktop PC.
- Hub4 Connected to test socket of NTE5, using supplied filter.
- Only one phone connected, via the same filter at the main (test) socket.
- At different times during troubleshooting (weeks ago), I took to, one by one, changing the filter, the ethernet cable and the phone cable supplied by BT. I also changed to different ethernet ports of the Hub, no joy... None of this made any difference so all original cables and filter are again in place.
- The engineer neglected to check the HUb, convinced it was a line problem. Over a month ago, I temporarily replaced the Hub with an old Netgear supplied by Virgin. At that time this made no difference but then the disconnection rate was appalling and wonder if there was an actual fault in the line now and now this stabilized? Regardless, I've been thinking whether my old Netgear would perform better but I have been patient and trying to build up more days of stable connection... BUT 6 days+ of solid connection and I'm still at 1.4 Mbps????
- There are NO other phones or telephone extensions at the property.
- We occasionally use our mobile phones via wireless. Wireless connection is fine (when main connection is present, of course)
Hub "Helpdesk" Info:
1. Product name:   BT Home Hub
2. Serial number:   +068340+NQ44321122
3. Firmware version:   Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated Unknown
4. Board version:   BT Hub 4A
5. ADSL uptime:   6 days, 15:01:52
6. Bandwidth:   96 / 1888
7. Data sent/received:   229.6 MB / 3.5 GB
8. Broadband username:    [xxedited_out_xx]@btbroadband.com
9. BT FON:   No
10. 2.4 GHz Wireless network/SSID:    [xxedited_out_xx]
11. 2.4 GHz Wireless connections:   Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security:   WPA and WPA2
13. 2.4 GHz Wireless channel:   Automatic / 6
14. 5 GHz Wireless network/SSID:    [xxedited_out_xx]
15. 5 GHz Wireless connections:   Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
16. 5 GHz Wireless security:   WPA2
17. 5 GHz Wireless channel:   Automatic / 40
18. Firewall:   Default
19. MAC Address:   d0:84:b0:e4:51:c6
20. VPI/VCI:   0 / 38
21. Modulation:   G.992.1 Annex A
22. Latency type:   Interleaved
23. Software variant:   -
24. Boot loader:   -
Noise Rates Margin and Line Rates of last "events" at the time of last noted disconnections (Note log dates, no updates since 15 April, when last disconnections occurred):
04:50:49, 15 Apr.   (611767.630000) DSL noise margin: 7.00 dB upstream, 1.20 dB downstream
04:50:49, 15 Apr.   (611767.560000) DSL line rate: 96 Kbps upstream, 1888 Kbps downstream
04:48:38, 15 Apr.   (611636.000000) DSL noise margin: 28.00 dB upstream, 15.10 dB downstream
04:48:38, 15 Apr.   (611635.920000) DSL line rate: 448 Kbps upstream, 7168 Kbps downstream
04:48:04, 15 Apr.   (611602.640000) DSL noise margin: 13.00 dB upstream, 15.20 dB downstream
04:48:04, 15 Apr.   (611602.560000) DSL line rate: 448 Kbps upstream, 1408 Kbps downstream
04:45:30, 15 Apr.   (611448.390000) DSL noise margin: 28.00 dB upstream, 15.20 dB downstream
04:45:30, 15 Apr.   (611448.320000) DSL line rate: 448 Kbps upstream, 7808 Kbps downstream
04:45:06, 15 Apr.   (611423.970000) DSL noise margin: 14.00 dB upstream, 14.80 dB downstream
04:45:06, 15 Apr.   (611423.900000) DSL line rate: 448 Kbps upstream, 1536 Kbps downstream
BT Availability Checker:
Telephone Number [xx_edited_out_xx] on Exchange LYNDHURST is served by Cabinet 6
Featured Products / Downstream Line Rate(Mbps) / Upstream Line Rate(Mbps) / Downstream Range(Mbps) / Availability Date
ADSL Max    Up to 8    --    7 to 8    Available
Fixed Rate    2    --    --    Available
BTWholesale Speed test:
1. Best Effort Test: -provides background information.
Download Speed: 1.47 Mbps
Max Achievable Speed: 2 Mbps
Download speedachieved during the test was - 1.47 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :1.89 Mbps(DOWN-STREAM), 0.1 Mbps(UP-STREAM)
IP Profile for your line is - 1.5 Mbps
Questions/Comments:
- I thought it took 3 to 5 days of solid connection for broadband speed to be bumped up? How long should I now wait???
- Does my IP profile need to be reset? (Note: I'm dreading that this will again result in 1-2 days of 6Mbps, followed by disconnections, followed by unusable sepeeds again, as this pattern a few times now).
- Last DSL noise margin stats : "7.00 dB upstream, 1.20 dB downstream"... Any comments on this? Isn't 6 dB considered normal, and the lower this figure the better?
- Can anyone help here before we abandon all hope, stop paying our bill and complain to Trade Standards/Ombudsman/etc??

@ imjolly: Many thanks.
I set the alarm 5 minutes early in order to restart the Hub this morning. Do I believe in coincidences? Sometimes... After 7 days of solid connection, several restarts occurred while my PC was off (Hub's always on) in the early hours of this morning.
As such, I was correct in my cautiousness when naming the thread "Disconnections APPEAR To Have Stopped... " and I am now able to offer new stats without any manual intervention:
06:06:35, 22 Apr.   ( 6977.200000) DSL noise margin: 16.00 dB upstream, 15.00 dB downstream
06:06:35, 22 Apr.   ( 6977.130000) DSL line rate: 448 Kbps upstream, 2272 Kbps downstream
06:03:52, 22 Apr.   ( 6814.210000) DSL noise margin: 15.00 dB upstream, 15.00 dB downstream
06:03:52, 22 Apr.   ( 6814.140000) DSL line rate: 448 Kbps upstream, 2176 Kbps downstream
06:01:57, 22 Apr.   ( 6698.960000) DSL noise margin: 16.00 dB upstream, 14.90 dB downstream
06:01:57, 22 Apr.   ( 6698.890000) DSL line rate: 448 Kbps upstream, 2176 Kbps downstream
06:00:35, 22 Apr.   ( 6616.720000) DSL noise margin: 27.00 dB upstream, 15.10 dB downstream
06:00:35, 22 Apr.   ( 6616.650000) DSL line rate: 448 Kbps upstream, 7808 Kbps downstream
05:53:58, 22 Apr.   ( 6219.650000) DSL noise margin: 15.00 dB upstream, 15.00 dB downstream
05:53:58, 22 Apr.   ( 6219.580000) DSL line rate: 448 Kbps upstream, 2176 Kbps downstream
05:39:17, 22 Apr.   ( 5339.020000) DSL noise margin: 16.00 dB upstream, 15.00 dB downstream
05:39:17, 22 Apr.   ( 5338.950000) DSL line rate: 448 Kbps upstream, 2208 Kbps downstream
05:38:52, 22 Apr.   ( 5314.130000) DSL noise margin: 11.00 dB upstream, 24.80 dB downstream
05:38:52, 22 Apr.   ( 5314.060000) DSL line rate: 448 Kbps upstream, 3072 Kbps downstream
04:11:23, 22 Apr.   ( 64.660000) DSL noise margin: 11.00 dB upstream, 14.90 dB downstream
04:11:23, 22 Apr.   ( 64.500000) DSL line rate: 448 Kbps upstream, 1952 Kbps downstream
Prior to disconnections I note in the main log entries like this one:
04:09:57, 22 Apr.   (1214109.300000) PPP LCP Send Termination Request [User request]
"User request" is not at all MY request... Does this indicate any manual intervention from BT? (I expect not, but I'm only curious). May post full logs if required.
Thanks in advance for any help.

Help please - have a Nano and a Shuffle and neither are working! The Nano wheel appears to have stopped working - I can't get it to do anything. I've done the reset,it worked the first time but not since. And the shuffle won't sync with my library!

Hi,
I have an iPod shuffle 4th generation and an iPod Nano 5th generation . The Nano wheel appears to have stopped working - I can't get it to play or anything. I've done the reset and it worked the first time, but now the only way I can get it to play anything is to shake it and go with the shuffle choices - I can't change volume, song, pause or turn it off.
So, I decided to start using the Shuffle which I was given as a present last year. I've plugged it into my laptop (running windows 8 and newest version of iTunes). It appears in iTunes on the left hand side, but when I click to sync (whether I tick sync all or choose artists) it says synched but has no music. It seems to not be linked to the music library - when I tick synch all songs, next to the "sync music" it says 0 songs?
Any help to fix either would be really appreciated - I'm without any music at the moment and I'm going away this weekend!
Thanks

Hi Bblairjones,
If you are having issues with your Nano and Shuffle, you may want to try the Troubleshooting Assistants on the following page:
Apple Support: iPod Troubleshooting Assistants
http://www.apple.com/support/ipod/five_rs/
Regards,
- Brenden

E-mail accts have stopped updating

As of lastTuesday (09/25) e-mail accts have stopped updating and have a continous "updating" comment

Hi Jim,
Start with checking the services to see if tyhe SBO mailer is running. If yes check the definition of the alerts so that they are still defined to send email. ALso chech the outbox in B1 to see if there are mails not sent.
Further, check with your IT guys that the name or IP of the SMTP server has not changed.
I hope it helps,
Jesper

APPS HAVE STOPPED UPDATING

MMy apps have stopped updating, just sitting there. what do I do?
thanks

1. Try update these apps using iTunes and sync to iPad.
2. You can also delete apps from storage and re-download them again (data will be lost)
Settings>General>Usage>Storage>Delete apps

Firefox and all beta versions have stopped updating

All vrsions of Firefox, including Aurora and the Nightly have stopped updating.

Hi,
Please also try deleting the '''updates.xml''' files and the '''updates''' folders in the [http://kb.mozillazine.org/Installation_directory installation directories.] Please note that updates usually occur between 24hrs or less, and if an update is missed a new full installation program may have to be downloaded.

RSS Feeds have stopped updating

Recently my RSS feeds have stopped updating.
Maybe post 10.4.5 Combo update (have run twice)
Once feeds have been read they do not update. Tried deleting safari prefs, syndication folder.
This cures for the first initial update then all feed stop again.
Anyone have any ideas ???
Cheers
-s

Simon,
There is a lot of information on this problem in this thread: http://discussions.apple.com/thread.jspa?messageID=1498326&#1498326
It has been around since 10.4.4. For many of us (me included) the problem seems to be having .Mac bookmark synching turned on. If you have bookmark synching turned on, try turning it off and seeing what happens. Also, some people are reporting that changing the sync frequency from "automatic" to "every hour" (or presumably the other settings would work, too) corrects the problem as of 10.4.5. It would be nice, of course, if Apple would just correct the problem altogether.
Mark

I recently used the computer for I player over the TV, but when removing the external speakers the internal speaker appears to have stopped working and when going on to system preferences and sound I am only given the option of digital out put. Help

I recently used the computer for I player over the TV, but when removing the external speakers the internal speaker appears to have stopped working and when going on to system preferences and sound I am only given the option of digital out put. Help

Do you see a red light shining in the headphone port?

How do I save photo's from a shared photostream that I have subscribed to, to my PC?

I was invited to subscribe to a shared photostream, I can now access these pictures on my iPhone. I want to save all of these pictures on my PC, is there an easy way of doing this?
I expected to see these pictures in my 'Photo Stream' folder on my PC under the 'Shared' folder.
There are about 900 pictures, will it take some time for these to appear?
Any pointers/help would be appreciated,
Thanks.

Hey there, i made this mistake also what your doing is looking in the Photostream Viewer found in (Other Drives) section of Computer. If you look in the Photostream folder (Mine is located in the Pictures Library) you will find a folder labeled shared.
Photostream folder location is set in the iCloud Settings under Control Panel. Photostream options button.
Hope this helps.

Help Podcast have stopped updating

I have subscribed to several podcasts on my Bold 9780 with TMobile. They all worked fine until October. Since that time 3 of them stopped updating. I have tried unsubsribing and downloading them again, refreshing the podcast, and contacting Blackberry support. Also I have contacted the technical support for the podcasts.
It doesnt seem to be the provider of the podcasts because I subscribe to two podcast from Airwolf and one works fine.
Any help would be greatly appreciated since Blackberry is not addressing the issue.

It works for the first 50 or so amendments to my template, but eventually stops updating my pages created from the template! Anyone know why?
I've not heard of this limitation before. In fact, I have a site that uses a template and there were well over pages pages created using the same method you do to create the child pages.
However, I learned my lesson in that there were way too many pages to upload everytime I made a change to the template and converted over to using serverside includes instead.
Using SSIs means that all you need to do is make a change to the include file, and any page that hase the include directive will update automatically. Therefore, all you need to do is upload that one include file and all files on the server will be updated. I sometimes use a combination of template and SSIs to create sites, though now I'm moving onto using php includes instead as most of the sites I work on are on a linux server.
Termplates are great for smaller sized sites, but for sites such as yours, then php includes or SSis are really the way to go.
When to use Templates, Library Items & SSIs -
http://www.adobe.com/devnet/dreamweaver/articles/ssi_lbi_template.html
A bit more about SSIs here:
http://help.adobe.com/en_US/Dreamweaver/10.0_Using/WSc78c5058ca073340dcda9110b1f 693f21-7b6ca.html
http://bignosebird.com/ssi.shtml
Using PHP includes if your server supports php:
http://www.w3schools.com/PHP/php_includes.asp

My sky emails have stopped updating, help!

Why has my sky email acc suddenly stopped updating on my iPad? It's fine on my iPhone so it's not an email acc problem, help!

Hi there Sjanem1972,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides general troubleshooting tips that’ll resolve most issues like the one your running into with the email account on your iPad.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
First, try these basic troubleshooting steps:
To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Follow these steps for specific alerts.
"Cannot get mail"
Make sure you entered the correct password. If you enabled two-step verification through your email service provider, contact them to see if you need a special password for your iOS device
Ciao,
-Jason

Shared calendars have stopped updating

I set up shared calendars in iCloud, and, at first it worked great. My wife's calendars updated when my calendar updated and vice versa. Now, although I get email notifications and so does she, calendar events do not populate to the shared calendars. This worked until the last couple of days. Any suggestions?

Actually, to update. My 3GS still updates to both calendars. Her iPhone 4 will not update to my calendar; only hers. I've checked all the icloud and other settings, but cannot see any discrepancy.

2 ipnone 4s in the house and both have stopped updating photo stresm since late november work with tech support no help and they have not even called back

ihone 4/ 8
ios 7.1.2
around late nov. both my phone and my wife's stopped up dating our photo stream
called support and after several hours of resetting hot and cold they had me put in support id so they could look further into it. this was several weeks ago and the problem still exist and I have heard squat from support

Got home last night and received my updated HD DVR box. Unfortunately it was not either of the new ones but the Moto model that is one model up from the 6416. Everything works fine
My only problem is - if Verizon is going to recycle/refurbish these boxes shouldn't they make sure they are at least CLEAN before they send them out to consumers? The box I received had 2 "Quarter sized" globs of some kind of sticky brown residue on the front of the box. This is pretty disgusting IMO...I was able to remove them but it was still ridiculous that I had to do that when I received the box.

Podcasts have stopped updating and now I have to manually download from the store/libra

Starting about two months ago my podcasts stopped automatically downloading on my iPhone 4s so now I have to go into the store and download ea episode manually which is a PITA. I have tried deleting the podcast app and deleting the subscribed podcasts and then downloading and re-subscribed and still the same issue. I have checked all my settings and they match the settings in the podcast app. Also when I do manually download the date doesn't come through correctly, it always downloads as December 31,2000. My subscription setting is on as is cellular data. It's driving me crazy and I really miss the ease of automatic downloads. Please help. Thanks!!

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

Certain Live Bookmarks have stopped updating

RSS URL's are 100% correct and are loaded by other RSS readers with no problem, they are even displayed correctly on Firefox's "Subscribe" page, but when they are added to the bookmarks menu, it says that they cannot be loaded. I've searched many forums, but don't have found any post on this issue. It seems that this has occured after update to version 3.6.9. Clearing history/cookies/failsafe mode, etc. won't help. Thanks for the answer.

Can you reload them via the right-click context menu and "Reload Live Bookmark" ?
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
See also http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

HT201317 shared photostream appears to have stopped updating

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