HT201318 Have money in account but can't buy iCloud memory
I have looked at other responses and seen that others have had same problem, but no answer. Anybody have an answer I can use to get more storage?
Thanx!
Welcome to the Apple Community.
You need to use a credit card to purchase additional iCloud storage.
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I have an @me account, but can't get iCloud to acknowledge it
Hello!
Somewhere along the line I acquired an @me account. Was it through MobileMe? Maybe. All I know is, it exists, it's already synced to my Apple ID account so I can login to various things via either @mac or @me, using my Apple ID password.
Thing is, when I try to use iCloud on my laptop, it only gives me the option to *create* a new @me account, not to find an existing account.
I found some instructions online to 'migrate' a MobileMe account to iCloud, but when I use the recommended link, it re-writes itself to take me direct to iCloud.
I should also point out that I've only just been able to get *on* to the dang iCloud, on account of what turned out to be a busted logic board!
So, all in all, I'm not getting much use out of this newfangled iCloud yet. ;p
Can someone explain how to get my @me account into iCloud's tiny brain?
Thanks in advance!
Rgds,
DeborahOh, iDisk! There's a term I recognise. I did have an iDisk account years ago, but nothing's coming up at that public.me.com URL you suggested for what I *think* was my iDisk name.
Similarly, the me.com/move URL doesn't give me any migration options.
Hmm. So, if all I have is a @me.com address (that was perhaps generated automatically from my @mac.com address - are Apple doing that?), how can I convince iCloud to let me use that @me.com account that's already been generated instead of asking me to create a new one?
When I enter the existing @me.com address, it shrewdly tells me that it already exists. Of course!
Any ideas?
Rgds,
Deborah -
TS1424 i have money in account but seem unable to purchase albums
I am unable to purchase anything i have money in account but when press buy nothing happens
Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region...change here.
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I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?
Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts. -
I have $9.79 in my account, but can't buy any songs . Always get a verification notice ??? What can I do to get my acct. back ???
Not sure why you did this.
You can change the e-mail address associated with an account.
All purchases will always be tied to the account form which they were purchased. -
My main system and backup crashed. I had to start from scratch. I am up and running but can not sync the three computers. I have a sync account , all units are running on different versions of Firefox. I don't have the registration # or code
See:
*https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information -
Help
what is CC? I DONT get a error it goes to billing and it asks for my credit card.I dont have one anymore. BUT I Do have 24 bucks in my account from a gift card. When I try to buy a song it keeps asking for a credit card.......Why wont it just say OK now u have only 22.71 in on account..
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HT201209 have money in account but wants me to put in credit card info
I have just redemmed $ 15.00 so my amount is now $16.61 in account and I try to purchase songs and it asks me to put in credit card information because I don't have enough money in account.
Welcome to the Apple Community.
Are you sure it intends taking the purchase from the credit card and doesn't just want payment information on record. -
I have money to burn but can't spend it because I live in Canada
oh well, guess I'll try Google video.
Seriously guys, please try to give us canadians access to all the content. Thanks.As has been said here many times, Apple cannot offer video content in Canada (or any other country) unless and until the owners of the content will license Apple to provide the videos there. And thus far, said owners have not been willing. Until they are, there's absolutely nothing further Apple can do.
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I have a new company iphone. When setting it up I used a current "family" apple id I created for the children's itouch's. I realized after the fact that all of their contact/content dat is syncing to my business phone. I created a new apple id for the phone,logged out of the old id and in with the new on my phone. However, it will not allow me to make this same change for icloud on the phone. The icloud is still associated to the old id. How can I change my phone icloud to sync with my new apple id and stop getting the kids content?
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
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HT204053 I have snow lepard loaded but can't find icloud in my system preference
I have down loaded snow lepard but when i came to use i cloud could not find it in my systems preference
Mac OS X Snow Leopard isn't compatible with iCloud. iCloud needs OS X Lion or later.
First, check that your computer is compatible > http://www.apple.com/osx/specs If it's, open > Software Update, and install the latest version. After that, open the App Store and purchase Mountain Lion.
While it's being downloaded, make a backup of your files and check that your apps are supported > http://www.roaringapps.com
When the download finishes, the OS X Mountain Lion installer will appear, so follow the steps. After upgrading, open System Preferences > iCloud, and follow the steps. See > http://www.apple.com/icloud/setup -
Have a valid apple account but can setup icloud account
have a valid apple account but can't setup icloud account
iCloud accounts can not be created using a Windows machine, you must use an Apple device, iPad/iPhone, or a Mac. Once you create the account you can sign into it from your Windows machine.
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my children have "ask to buy" on their iTunes accounts, but can't now seem to spend money credited to them via gift card, their purchases revert to my credit card ?.. i want them to be able to spend their money first !!
Claudius,
either you didn't read my post, or you jumped to conclusions.
I had a skype account that was created using a microsoft account (NOT THE ACCOUNT I AM USING NOW). PURE MICROSOFT ACCOUNT NO OTHER ACCOUNT LINKING.
I had to change the primary mail of that account.
I was told "no can do" by skype support.
I found that if I went to account settings and clicked on the link on the line below the one that said "MICROSOFT etc" (labeled something along the lines of "TV or Device") I got the opportunity to set the password of the "live:username" account (WHICH YOU COINCIDENTALLY HAVE TO DO IF YOU WANT TO USE SMART TVs ETC).
Once that was done, I COULD SUCCESSFULLY DO WHAT SKYPE SUPPORT SAID WAS IMPOSSIBLE- I could change the primary mail address.
once that was done, and NOT BEFORE, I linked the account to a facebook account as well, just to be sure I have more than one way to access the skype account.
What caused you to get the impression that I was writing something else?
furthermore this sentence - "The solution you described in your initial message isn't actually once since all the time you were operating on different account that weren't actually linked" does not make sense, I think you mis-edited it.
and I need to point out that you are incorrect. I WAS NOT OPERATING ON DIFFERENT ACCOUNTS I WAS OPERATING ON ONE SKYPE ACCOUNT, THAT WAS CREATED USING A MICROSOFT ACCOUNT just like you say you recommend. I still don't know how you can misread my initial entry like that.
If you have a better solution to my initial problem - changing the primary mail of a skype account created throuth either a microsoft account or a facebook account, Please write a sticky to explain how to do it, and please inform skype support that Yes it can be done, and this is the way it is done. So far my "lucky shot" seems to be the only way to do it. -
I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?
Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I have an apple id but ı can not use it for sign in to itunes connect account while publishing my ibook document. Why ı can not login? What can ı do to figure out this problem?
As note already on the iBA forum [ AppleID for ibooks publishing ], you need two IDs. You can't use your developer ID.
If you already signed up for books with that ID, you need to talk to Apple to straighten things out.
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