HT201318 How can I cancel my storage plan

How can I cancel my storage back up plan

I quote:
'If you purchase a higher-tier storage plan for your iCloud account to replace your existing storage plan (for example, a 20 GB plan to replace a 10 GB plan), the existing plan will be canceled and you will receive a prorated refund for the time remaining. The new storage plan is applied to your iCloud account and the annual payment date is updated to reflect the purchase date for the new plan.'
So just purchase the new storage level and it will sort itself out automatically.

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How can I cancel the storage plan I just bought and get a bigger plan?

How can I cancel the storage plan I just bought and get a bigger plan?

I quote:
'If you purchase a higher-tier storage plan for your iCloud account to replace your existing storage plan (for example, a 20 GB plan to replace a 10 GB plan), the existing plan will be canceled and you will receive a prorated refund for the time remaining. The new storage plan is applied to your iCloud account and the annual payment date is updated to reflect the purchase date for the new plan.'
So just purchase the new storage level and it will sort itself out automatically.

HT201318 How can I get a storage plan on iCloud that's more than 50GB?

How can I get a storage plan on iCloud that's more than 50GB?

Welcome to the Apple Community.
If you purchase a higher-tier storage plan for your iCloud account to replace your existing storage plan (for example, a 20 GB plan to replace a 10 GB plan), the existing plan will be canceled and you will receive a prorated refund for the time remaining. The new storage plan is applied to your iCloud account and the annual payment date is updated to reflect the purchase date for the new plan.
http://support.apple.com/kb/HT4874

How can I cancel a storage Plan of the icluod? they had charged me for 20$ per year

i need help !!!!!!
my name is Orna and I live in Israel. I really enjoy using the iphone 4 and it servant me very well.
three days ago a mail has sent to me which in it I realized that the icloud has charged me for paying 20 dollars every year for something that I don't even know , and I don't even use icloud so it's strange..
well, I called to Aplle service in Israel to try to cancel this, but they told me I should turn to you and you may cancel this payment for me. I'm sending the reception and I hope you will be able to cancel this for me because it's very important to me.
thank you. Hope to quick answer

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

HT201318 I need to cancel my storage plan and I don't have physical phone or anything associated with the phone anymore to get serial # from, so how do I contact apple?

I need to cancel my storage plan and I don't have the physical phone or anything associated with the phone anymore to get serial # from, so how do I contact apple?

Contact the Apple online store at the number shown at the bottom of this page (1-800-MY-APPLE in the U.S. and Canada.)
If you ever synced your phone with iTunes, you can find your serial number by doing the following:
Launch iTunes on your computer.
Hold down your Control key, then on the menu bar in iTunes click iTunes>About iTunes (Mac) or Help>About iTunes (PC).
Any previously synced devices will scroll in a pop-up window; press the space bar to stop scrolling so you can write down the serial number.

How can I get my storage plan back after the downgrade

Hello
As far as I can see, my credit card information is correct and the card is quite active. For some reason the annual fee charge process did not succeed and my account is downgraded to the basic level. How can I get the storage and data back?
Kiran

You data is there for about a week or so. All you need to do purchase storage. If purchase does not go through contact your bank and check if they blocking transaction.

How do I cancell extra storage plan on iCloud?

I want to cancell the extra storage plan on iCloud but can't seem to find where to do it. Are they trying to make it difficult to cancell because I find no place to do it om the apple site

Howdy celinafromportland,
Thanks for using the Apple Support Communities.
In order to downgrade the storage plan on your iCloud account, all you need to do is follow the directions outlined below.
Downgrade your iCloud storage plan
You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 20 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.
iOS:
If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
Tap Change Storage Plan.
Tap Downgrade Options and enter your Apple ID password.
Choose a different plan to use when your current storage plan expires.
Tap Done.
OS X:
Choose Apple menu > System Preferences, then click iCloud.
Click Manage in the lower-right corner.
Click Change Storage Plan in the upper-right corner.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
Windows:
Open iCloud for Windows or iCloud Control Panel.
Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
iCloud storage upgrades and downgrades - Apple Support
Have a good one,
Alex H.

HT201318 How do I downgrade my storage plan back to 5g as when I select the done tab doesn't highlight therefore I cannot downgrade.

How can I contact apple to find out what I have to do for them to allow me to downgrade as when I go into iCloud click storage then click 5Gb the done tab will not highlight allowing me to downgrade. Very frustrated!

You can downgrade before the renewal date and it will become effective when your current plan year ends. Make sure you are doing it this way: http://support.apple.com/kb/ht4874. If you are and it isn't working, try contacting the Apple online store for your country for assistance. If worse comes to worse, you can always call the online store withing 15 days after the renewal and request a refund.

HT201318 Why can't I download storage plan after purchase

JUst purchased storage plan and still cannot update some apps. And iPhone is not moving all photos to iPad

You are providing very little information. So, you bought more storage. But what do you mean by "cannot update some apps"? Are you getting any error messages. Update through the itunes app store? Could it be that your iphone has its storage almost full? This has nothing to do with icloud storage. If the phone is low on storage, you'll have to delete some files to make room.
Go to
Settings>General>Usage. This tells how much storage is used on both iCloud and on the device.
As for the photos, we need more info as well. How are you moving photos? Using USB to connect to a computer? Using photo stream? Only some photos are being "moved"? Can you give more info on this as well?

How can I cancel my annual plan?

I simply want to cancel my annual plan but they have to make it so difficult that it is taking forever to cancel and still i am stuck at forums.

Look thru the following links and use the chat or phone option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails try using a different browser.
https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership
800-833-6687 (US daytime only 5AM-7PM PST, Monday-Friday).

How can i cancel my icloud plan and return my money?

I want to return to my regular icloud plan and and retrieve my accunt money

If it's been 15 days or less, call Apple (see https://discussions.apple.com/message/16968425#16968425).

If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. how do i contect apple to get refun

If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund.
i upgrade a few minets ago. how can i contact apple to give me back money?

Call the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

HT201318 I BOUGHT 15gb of storage and it is not enough. I then bought the 25gb.Does this mean I have 40gb now or can I cancel the 15gb plan. All I need is the 25gb plan.

I BOUGHT 15gb of storage and it is not enough. I then bought the 25gb.Does this mean I have 40gb now or can I cancel the 15gb plan. All I need is the 25gb plan.

This should answer your question:
"If you purchase a higher-tier storage plan for your iCloud account to replace your existing storage plan (for example, a 20 GB plan to replace a 10 GB plan), the existing plan will be canceled and you will receive a prorated refund for the time remaining. The new storage plan is applied to your iCloud account and the annual payment date is updated to reflect the purchase date for the new plan." - https://support.apple.com/kb/HT4874

How can I cancel my monthly storage?

How can I cancel my monthly storage plan?

Go to Settings, iCloud, Buy More Storage, then go to the free 5GB plan or choose a new plan.

TS4009 I seem to have 2 iCloud accounts with different names - a free storage that came with my Macbook and one I used when I bought some iCloud space. How can I cancel the free account?

I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
Any ideas cos its frustrating that I can't access something I paid for!

Sign out of the account you do not wish to use, sign into the one that you do wish to use.

HT201318 How can I cancel my storage plan

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