HT201318 How do I get a refund for iCloud storage upgrade
How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.
See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.
Similar Messages
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HT201318 How do I get a refund for ICloud storage I purchased?
I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?
Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends. -
HT201318 How do I get a refund for iCloud storage (downgrading) ?
Hi there, saw my annual iCloud storage billed yesterday and went to downgrade and get a refund. Couldn't find any links(s) that spoke clearly and concisely on how to get a refund. My iPhone says to contact support for a full refund within 45 days. Used iTunes and "reported a problem" with the storage purchase but was routed to the wrong customer support team who then suggested I seek support through iCloud. Well there's lots of topics and associated links - none for a simple refund. Any help (preferably a working link that takes me right to the correct form screen to submit my iCloud storage refund request) is greatly appreciated.
Cheers!
A_SilverDivaContact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded. The Advisors should be able to help with that.
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HT201318 How can I get a refund on iCloud storage purchase please
How can I get a refund on iCloud storage purchase please
In the UK click on this link:
HT4874 iCloud Storage Upgrade refund
You only have 15 days from purchasing ICloud storage upgrade to cancel
and get a refund. Trying to find out how, could take you longer than 15 days. -
Because of the water damage, my iPhone doesn't work.
You can try this - don't know if it will work, but it's worth a shot:
iTunes Support by eMail ww
Cheers,
GB -
How do I get a refund for extra iCloud storage I just bought? I can't figure it out
I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system. The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed. I'm hoping it goes through and will be watching my credit card statement closely for the next week. Apple will call me back a week from today to ensure the refund was processed. -
HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days
how can i get a refund for my icloud upgrade? i am within the 15 days
If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
How can I get a refund for a icloud storage plan I bought 2 days ago. It was not the problem and I do not need it. I want a refund.
Thanks,
SammiefromtxRefund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends. -
HT201318 How can I get a refund for my iCloud storage
How can I get a refund on my iCloud storage backup
If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
HT201318 how to get a refund for icloud storage
I purchased icloud storage I do not now need and it said I can get a refund within 14 days, but does not say how.
Does anyone know how please?I have just done this and it works. Dial 1-800-275-2273, this is a US number so if calling from the UK, use Planet Talk to get this at 0.5p per minute. Go through the voice recognition program. You will finally be put through to a representative who will ask you various security questions, Apple ID, home address, last four numbers of credit card etc. The refund, which is refundable within 15 days of purchase, is done within minutes. A bit of a performance to get through, but once you do, its an easy process. This is probably too late now, but maybe be useful for next time.
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HT201318 refund for iCloud storage upgrade
I purchased upgraded icloud storage for wrong account, how can I obtain a refund?
I just managed (I hope) to get a refund even though I have had my IPad for a couple of years.
I used this page
https://expresslane.apple.com/GetproductgroupList.action
selected
More products and services
ICloud
Account and setup
This topic is not listed
Then had a box to type in my message.
I just wrote that I had misunderstood the nature of the extra storage I paid for 3 days ago and wanted a refund.
Then I filled in name, email, phone number and IPad serial number on the next page and clicked submit.
The first operator phoned my mobile number immediately, listened and transferred me to the refund office where I was asked the usual security questions and part card details to confirm my identity before the refund was put in place.
She said it might take 5 days, so I will be checking my bank account each day to see. -
How do I get a refund for icloud within 15 days of purchase?
According to the email,
You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. Partial refunds are available where required by law.
I would like this refund. How does one go about this?
jbI just got my iCloud Upgrade refund using the method posted on this thread I've listed...
https://discussions.apple.com/message/16423042#16423042 -
HT4061 I want a refund for the storage upgrade purchase
I need to know how to get a refund for a storage upgrade purchase
I purchased more Icloud space and now the completing page won't go down, it's stuck. How do I reverse my purchase.
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How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.
Probably can't get a refund, but.........
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
Cheers, Tom -
How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer
You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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