HT201318 How do I get a refund on extra icloud space?

My little brother was on my phone and bought it without asking me!

Welcome to the Apple Support Communities
If your brother purchased it 14 days ago or less, you can ask for a refund. Just contact with iCloud support > http://www.apple.com/support/icloud/contact

Similar Messages

  • HT201318 How do I get a refund for extra iCloud storage I bought but don't need.  I can't figure it out

    How do I get a refund for extra iCloud storage I just bought? I can't figure it out

    I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
    It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system.  The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed.  I'm hoping it goes through and will be watching my credit card statement closely for the next week.  Apple will call me back a week from today to ensure the refund was processed.

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT201318 How do I get a refund on my iCloud storage?

    How do I get a refund on my iCloud storage?

    Hi Fayeful,
    Here is the list of Apple Support contact numbers:
    http://support.apple.com/kb/HE57
    Cheers,
    GB

  • HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

    how can i get a refund for my icloud upgrade? i am within the 15 days

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • Can I get a refund on extra icloud space I bought by mistake?

    Hi
    Thinking I could store my music on icloud, I purchased extra space. It is only afterwards I realised I needed to subscribe to itunes match (and pay) to do that. I didn't. I do not see the purchase in my app store or itunes. Is there a way of cancelling the purchase before it's official? Thanks.

    Welcome to the Apple Support Communities
    If your brother purchased it 14 days ago or less, you can ask for a refund. Just contact with iCloud support > http://www.apple.com/support/icloud/contact

  • HT201318 how do I get a refund for a purchase of icloud storage plan?  I purchased it 2 days ago and do not need it.

    How can I get a refund for a icloud storage plan I bought 2 days ago.  It was not the problem and I do not need it.  I want a refund.
    Thanks,
    Sammiefromtx

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • How can I get a refund on my iCloud upgrade w/ out paying $ 19.95 for tech support?

    How can I get a refund for an iCloud upgrade w/o paying $19.95 for tech support? Help plz!!!!!!

    If you upgraded with the last 15 days, call the Apple online store at the number shown on the bottom of this page.

  • HT201318 How can i get a refund from storage i purchased?

    Last week, I was unable to upgrade to IOS 6 on my iPhone. I purchased more storage ($40/25GB) via iCloud storage plan. However, storage doesn't seem to be the problem. I no longer feel that I need extra storage. Please tell me how I can get a refund for the $40 of storage I purchased.

    In the UK click on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days from purchasing ICloud storage upgrade to cancel
    and get a refund. Trying to find out how, could take you longer than 15 days.

  • HT201318 How do I get a refund for ICloud storage I purchased?

    I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT201318 How do I get a refund for iCloud storage upgrade

    How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.

    See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

  • HT201318 How can I get a refund on iCloud storage purchase please

    How can I get a refund on iCloud storage purchase please

    In the UK click on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days from purchasing ICloud storage upgrade to cancel
    and get a refund. Trying to find out how, could take you longer than 15 days.

  • How do i get a refund on my iCloud storage plan ad i downgraded

    I recently upgraded my storage plan thinking i needed more on my iCloud's but looks at the storage and had not even used half so i downgraded a few minutes later, how do i get a refund on the money i didn't need to spend on a bigger plan?
    Thanks
    Megan

    Hi Fayeful,
    Here is the list of Apple Support contact numbers:
    http://support.apple.com/kb/HE57
    Cheers,
    GB

  • Has anyone else spent 4 hours trying to figure out how to get a refund for extra iCloud storage you accidentally purchased?

    Has anyone figured out how to actually get a refund for iCloud extra storage? I accidentally purchased too much extra storage. The supports site says "Cancel storage not needed" within 15 days.  But there is no instructions on HOW to do that. I have searched for hours for instructions. I did Express Lane Case #s only to have Apple Support "close" these cases with a "resolution" that they told me to visit their support sites. I am in a loop! I have had 3 Case numbers for this with no one giving me the credit refund. I finally was given a phone number.  Been on hold so long my cell dropped the call and had to start over...3 times. Of course, all very nice people who took my phone number in case they need to call me back and then never called me when I lost the call. None of them had the security level for refunds so I had to be sent on to the next person and then the next, all with rediculously long hold times. I finally gave up for the night. Tried to "chat" online, but the only option is to "Chat Later" when I feel like trying again. Again, no explanation on why that is the only option showing (too busy, closed for the night?). Is the ploy here for me to realize I already spent more hours of my time than the cost of the error and I'll eventually give up? On this site I did see someone post a refund resolution for MobileMe. Those instructions are not working for iCloud storage canceling. There was no "choice" to click for canceling that I saw.

    I did get this resolved the next day. So the solution is to not try to resolve this in the evening, the were understaffed. I called the next day during business hours and had the opposite experience. I got in and was only on hold 5 min. Again the first support person could not give refunds and I was passed on to her supervisor, but again the hold time was reasonable. This person was very easy to work with and she took care of the issue. I explained that it was not completely clear that the cloud is not meant to be backup for all your pc files, thus the reason for so many cancelations once we get it and find out what it cannot store. The online support sites could do a better job telling you that refunds require phone calls (during days hours).

  • HT201318 How can I get a storage plan on iCloud that's more than 50GB?

    How can I get a storage plan on iCloud that's more than 50GB?

    Welcome to the Apple Community.
    If you purchase a higher-tier storage plan for your iCloud account to replace your existing storage plan (for example, a 20 GB plan to replace a 10 GB plan), the existing plan will be canceled and you will receive a prorated refund for the time remaining. The new storage plan is applied to your iCloud account and the annual payment date is updated to reflect the purchase date for the new plan.
    http://support.apple.com/kb/HT4874

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