HT201318 How do I het a Refund of iCloud upgrade purchase if I purchased it yesterday?

I purchased an iCloud upgrade for 10GB of storage yesterday but do not need it after I deleted my old iPhone 4 backup since I upgraded to an iPhone 5 and was able to restore my iCloud data. It says at the patent window that I need to contact Apple within 15 days to refund if I want to cancel but when I call them they tell me to use express lane for iTunes who then emails me back saying this is not dealt with in their department. HELP! I'm getting the run around. The statement to contact apple for refund made this seem so easy and commonplace. Why won't anyone help?!

The only way to get a refund would be to contact apple directly: http://www.apple.com/contact/

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HT201318 How can I get a refund on iCloud storage purchase please

How can I get a refund on iCloud storage purchase please

In the UK click on this link:
HT4874 iCloud Storage Upgrade refund
You only have 15 days from purchasing ICloud storage upgrade to cancel
and get a refund. Trying to find out how, could take you longer than 15 days.

HT201318 How do I get a refund for iCloud storage upgrade

How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.

See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

HT201318 How can i get a refund from storage i purchased?

Last week, I was unable to upgrade to IOS 6 on my iPhone. I purchased more storage ($40/25GB) via iCloud storage plan. However, storage doesn't seem to be the problem. I no longer feel that I need extra storage. Please tell me how I can get a refund for the $40 of storage I purchased.

In the UK click on this link:
HT4874 iCloud Storage Upgrade refund
You only have 15 days from purchasing ICloud storage upgrade to cancel
and get a refund. Trying to find out how, could take you longer than 15 days.

HT201318 How do I get a refund for ICloud storage I purchased?

I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends.

HT201318 How do I get a refund for iCloud storage (downgrading) ?

Hi there, saw my annual iCloud storage billed yesterday and went to downgrade and get a refund. Couldn't find any links(s) that spoke clearly and concisely on how to get a refund. My iPhone says to contact support for a full refund within 45 days. Used iTunes and "reported a problem" with the storage purchase but was routed to the wrong customer support team who then suggested I seek support through iCloud. Well there's lots of topics and associated links - none for a simple refund. Any help (preferably a working link that takes me right to the correct form screen to submit my iCloud storage refund request) is greatly appreciated.
Cheers!
A_SilverDiva

Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded. The Advisors should be able to help with that.

HT1689 How do I get a refund for an accidently purchased album?

How do I receive a refund on an accidently purchased album bought through Itunes?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View My Account (Store > View My Apple ID on iTunes 11) drop-down menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album, click the arrow to the left of it, click the 'Report a Problem' button :
and then the 'Report a Problem' link on its line :
and select 'inadvertently purchased' as the problem and fill in the details (iTunes support should reply within, I think, about 24 hours).

Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!

Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT4009 How do I get a refund on an app purchase

How do I get a refund on an app purchase???

Contact the iTunes Store folks through Express Lane, they should be able to help you out.

I'm selling my iMac. i don't know how to turn off my access to iCloud. so purchaser can't access my files

I'm selling my iMac. i don't know how to turn off my access to iCloud. so purchaser can't access my files

What to do before selling or giving away your Mac

How to recover Contacts after MobileMe to iCloud upgrade?

How to recover Contacts after MobileMe to iCloud upgrade?

I assume that the regular backups of the contacts and calendar only work on a Mac
No, you can backup contacts and calendars on a Windows PC. There are many backup options for PCs, but you would've had to set one up. Don't you backup any of the data on your PC?
Your recommendation is that I restroe my entire iPhone from the last iTunes backup to recover these files?
That's really your only option with no other backups available. See: http://support.apple.com/kb/ht4946
There's no guarantee that the iTunes Backup will include all your contacts, as noted in the support article above, you're supposed to maintain backups of the contacts in the contact manager you sync with.

HT201318 How can I get a refund for my iCloud storage

How can I get a refund on my iCloud storage backup

If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

HT201318 How do I get a refund for extra iCloud storage I bought but don't need. I can't figure it out

How do I get a refund for extra iCloud storage I just bought? I can't figure it out

I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system. The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed. I'm hoping it goes through and will be watching my credit card statement closely for the next week. Apple will call me back a week from today to ensure the refund was processed.

HT201318 How do I get a refund on my iCloud storage?

How do I get a refund on my iCloud storage?

Hi Fayeful,
Here is the list of Apple Support contact numbers:
http://support.apple.com/kb/HE57
Cheers,
GB

HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

how can i get a refund for my icloud upgrade? i am within the 15 days

If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

HT201318 How do I het a Refund of iCloud upgrade purchase if I purchased it yesterday?

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