HT201318 How I cancel a purchase  i did for additional storage in iCloud?

I would like to cancel a purchase made for additional storage in iCloud.  How I do it ?????

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

Similar Messages

  • Can anyone tell me in simple terms that acutally work how to cancel my purchase of extra icloud space

    can anyone tell me in simple terms that acutally work how to cancel my purchase of extra icloud space.

    Welcome to Apple Support Communities
    To downgrade the iCloud storage to free storage, see > http://support.apple.com/kb/ht4874
    If you want to get a refund, you can do it during the first 14 days after purchasing iCloud storage. To do it, contact with the iCloud support > http://www.apple.com/support/icloud/contact

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    iCloud: Photo Stream troubleshooting - Support - Apple
    Use instructions to downgrade your storage.
    difference in laymans terms is simple. You ipad has local storage. Icloud is storage on apple server, that people by to create backup. Local storage for ipad can not be expanded. New ipad with bigger storage can be purchased and Apple makes them is up to 128 gigs size.

  • How do I pay for my 20g of additional storage in iCloud

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  • TS1424 How to cancel a purchase

    My children have accidentally purchased two items on tiny zoo how, costing a lot of money.... How do I cancel this purchase as quickly as possible to avoid bank charges

    Sorry... Once Purchased you will be charged...
    But... If it was purchased it by mistake... you can try and get a refund...
    Contact iTunes Store Customer Service:
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    But it is stated that all Sales are Final...
    For futrue Prevention you could consider Restrictions...
    See Here  >  http://support.apple.com/kb/HT4213

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  • How to cancel illustrator purchase before first month is over?

    i purchased adobe illustrator less than a month ago and would like to cancel my purchase please. cannot find information how to do so. need help FAST before my first month is over!

    Hello Jessie,
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  • HT1918 how to cancel my purchased so i can change my country Reagent ?

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    Do you mean that it's an auto-renewing subscription ? If you do then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
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