HT201318 I BOUGHT 15gb of storage and it is not enough. I then bought the 25gb.Does this mean I have 40gb now or can I cancel the 15gb plan. All I need is the 25gb plan.
I BOUGHT 15gb of storage and it is not enough. I then bought the 25gb.Does this mean I have 40gb now or can I cancel the 15gb plan. All I need is the 25gb plan.
This should answer your question:
"If you purchase a higher-tier storage plan for your iCloud account to replace your existing storage plan (for example, a 20 GB plan to replace a 10 GB plan), the existing plan will be canceled and you will receive a prorated refund for the time remaining. The new storage plan is applied to your iCloud account and the annual payment date is updated to reflect the purchase date for the new plan." - https://support.apple.com/kb/HT4874
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Hi - I keep receiving the following error message on a song I purchased from itunes and am now trying to drag and drop to my iPad: "you must download items from icloud before you can copy then to iPad" what does this mean - please help! Thank you
Hi Poonam26c,
If you do not have a local copy of a song which you have purchased (i.e. it is available via iTunes in the Cloud), you may need to redownload it before you can transfer it to your device. You may find the following article helpful:
Apple Support: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Regards,
- Brenden -
I have just bought a new Imac and it will not load my copy of FCE 3.5 as it says "PowerPC applications are no longer supported". So how do I get to use the version of FCE I am used to and have paid for ?
I do not have any experience with Final Cut, but if you have existing projects that you MUST access; then you are in need of a solution on your new iMac in Mountain Lion!
Unfortunately you got caught up in the minor miracle of Rosetta. Originally licensed by Apple when it migrated from the PowerPC CPU platform that it had used from the mid-1990's until the Intel CPU platform in 2006, Rosetta allowed Mac users to continue to use their library of PPC software transparently in emulation.
However, Apple's license to continue to use this technology expired with new releases of OS X commencing with Lion (and now Mountain Lion). While educational efforts have been made over the last 6 years, the fact is that Rosetta was SO successful that many users were caught unaware UNTIL they upgraded to Lion or Mountain Lion.
Workarounds:
1. Purchase a used Mac that will run Snow Leopard (with the optional Rosetta installed) and continue to run FCE on that Mac (you can actually use Screen Sharing with a "headless" used Snow Leopard Mac Mini and use the 27" screen from your iMac to view and work FCE in the Mac Mini environment);
2. Upgrade to an Intel compatible version of FCE and hope it converts your existing projects to its newer format correctly. There is much debate that the newer version of Final Cut are eliminating many needed features; for example Final Cut Pro X vs. Final Cut Pro 6 -- many users are staying with version 6;
3. Install Snow Leopard (with Rosetta) into Parallels and then install FCE in the Snow Leopard environment:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439
NOTE: STEP ONE of the instructions must currently be completed on a Snow Leopard or Lion Mac and the resulting modified Snow Leopard.cdr install file can then be moved over to your Mountain Lion Mac for completion of the remaining steps.
NOTE 2: Computer games with complex, 3D or fast motion graphics make not work well or at all in virtualization. -
My question is if I have lightroom on my computer and I purchase the cloud, does that mean I have access to photoshop as well?
if you purchased the $9.99 photographers package, you get lr and ps.
here are the cc options, Creative Cloud free trial & plans : Adobe Creative Cloud -
I don't remember my old Apple ID and I closed my email account that I was using for my old Apple ID. Now, how can I change my icloud id on my Ipad. The old icloud id is still on my Ipad.
ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett -
Help
I dont understand when i download a movie or tv series on my mac book air i get this error message after buying it! its iTunes while downloading a movie it say error please check that the connection to the network is active and try again what does this mean i have an internet connection !!!Hello.
Certain types of software can affect the way a computer sends and receives information from the Internet. This article may help you resolve the issue:
Information about error -50 and downloading videos
http://support.apple.com/kb/TS1583
If it did not work, contact iTunes Store via (http://www.apple.com/support/itunes/store/) and/or Apple Tech Support via 1-800-275-2273. -
When I plug my iPod in my computer, "This iPod cannot be used because the Apple Mobile Device is not started" message pops up. What does this mean and how can I fix it?
Hello di_gitrdone,
Start with this article describing how to restart this service.
http://support.apple.com/kb/ts1567
B-rock -
Hi, I just updated my mac from version10.6 to 10.9.3 os mavericks. i went to open iPhoto and it says "Your photo library will not be readable by previous versions of iPhoto after the upgrade." does this mean I have lost all photos i had in there? It does not give me a choice, it just says quit or upgrade? p.s. i didn't realise ther was a way to back up my computer beforehand, which i am guessing this is time machine?
1. No, you haven't.
2. Back up the iPhoto library(this can be done through Time Machine or by dragging it to a drive, partition, or disk image formatted as Mac OS Extended) and then click Upgrade.
3. Aside from Time Machine and drag-copying items from your home folder, programs such as the Disk Utility, Carbon Copy Cloner, and SuperDuper can make backups.
(108026) -
The battery icon on my (old) MacBook Pro turned red. Then black. What does this mean?
The battery icon on my (old) MacBook Pro turned red for a few moments, then black. What does this mean?
penny41,
Thanks, glad it helped you to check your battery status.
Something else to look at would be the cycle count, as you mention that your computer is "ancient". If you have a high number of cycles, it may also be a sign that the battery is tired and possibly nearing it's life span, and may possibly need to be replaced soon. If you see that again you may try a SMC reset to see if that helps, but if it continues you may need a new battery at some point. The battery icon will usually say needs service, or something to that effect. For the later MBP's Apple claims a life span of up to 1000 cycles, of this also will be dependent on who the battery is used, on the older ones I'm not quite sure what the claims were, and I don't know how old "ancient" in your case actually means.
I provide this for your info, so that you understand what may possibly be occurring.
I wish you the best.
SMC reset:
Follow directions for what applies to your machine, a battery you can remove, or a battery you should not remove yourself.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support -
I received message: cannot download, select tools, download only and download manually (something like that). Please help, what does this mean?
Exactly what it says.
Do as the message says. -
I have been told my macbook does not have enough gb for Lion. and that i can not keep my mobile me mail without lion. so does this mean I have to drop mobile me and get another email address?
You probably know that mobilme goes away in June this year. There are two ways to access your mail account on iCloud, either through Lion or via the web. Web access won't get you to all the benefits of iCloud but will allow you to get to Mail, Contacts, Calendar, and Find My iPhone. See this FAQ: http://www.apple.com/mobileme/transition.html
If you decide to go with Lion, the maximum memory you can install is 4GB, however the system will only use 3GB, which is enough to run Lion. Lion requires 2GB, however, some have not been satisfied with it's performance in 2GB. One source for memory is OWC at http://eshop.macsales.com/shop/memory/MacBook/DDR2/ -
Captivate
Action_URL_NEW_uncheck continue playing the project: Does this mean the project will halt until the viewer comes back to it?Hi,
When you punchout to this web shop, have you handled the OCI suspend mode in SRM? Otherwise, when returning and generating the resume mode for OCI, it will not know what session to resume, I suggest configuring a catalog normally in the SRM_SERVER using the MDM or CCM catalogs and then reviewing the http flow of the call and return to see how the program flows.
Regards,
Jason -
I have turned Home Sharing on for two computers, but the "Shared" area is not appearing on either computer. What does this mean? What do I do? I am trying to get music from one library into another library to sync with my ipod so that I can have all songs on the ipod from both libraries.
Thank you for your help!If you have the horizontal menu bar showing (File, Edit, View,...), select View, then select Show Sidebar.
If the menu bar is not showing, dorp down the menu in the very upper left corner and select show menu bar, then follow steps above.
Hope that helps. Good luck. -
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In Windows 7, go to Control Panel, Adminisstrative Tools, Computer management, Services. In the servies box will be Apple Mobile Device (mine is 4th from top) click on this and on the left side you can start service or right click the service and start from the drop down menu. I set mine to "delayed start" no issues since then.
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