HT201318 I recently upgraded my storage to 55 gb. Will I get reimbursed for the previous plan?
I recently upgraded my storage plan to 55gb. Will I be reimbursed for the previous plan?
Yes. You will get a pro-rated credit for your previous plan for the balance of the plan year.
Similar Messages
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Hey Guys. I have a 1st gen dual 2.3 powerPC G5. I just recently upgraded my OS to Leopard 10.5. I cannot for the life of me, get FlashPlayer to work. I Downloaded and installed the archived 10_1r102_64 version, but it still doesn't work.
Everytime I click on a video it says I need to update to the newest version of flash, but my computer doesn't support the updated version. So I feel like I'm in a Catch-22.
Any suggestions?Jay, you may very well be up a creek without a paddle.
See in each Browser which version of Flash it thinks it has...
http://kb2.adobe.com/cps/155/tn_15507.html
Then Test Adobe Shockwave & Flash Players...
http://www.adobe.com/shockwave/welcome/
If it in fact says you do have 10.1.102.64, & some sites say you need higher, it is a catch 22. -
I am having trouble setting up the wireless connection on a hp deskjet 3520. I upgraded to os x.10.9 recently. I have updated to the most recent HP software update which is version 2.16.1. However, according to the os x: printer and scanner software listed at http://support.apple.com/kb/HT3669 it should be version 4.2.4. How do I get the correct version so I can get the printer set up for wireless??
I am having trouble setting up the wireless connection on a hp deskjet 3520. I upgraded to os x.10.9 recently. I have updated to the most recent HP software update which is version 2.16.1. However, according to the os x: printer and scanner software listed at http://support.apple.com/kb/HT3669 it should be version 4.2.4. How do I get the correct version so I can get the printer set up for wireless??
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My iPad 2 software will not update. It tells me that I need more storage. I have purchased more storage and I still get the same message. Can some one please help?
If you've purchased extra iCloud space then that gives you extra storage for your backups. How much space do you have on your actual iPad : Settings > General > About > Available, and what iOS version do you currently have on your iPad ?
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After upgrading to iOS 5, my iPad will not get out of the "configure" screens.
After the set up screen where I checked "Restore from iTunes Backup" it requests that I connect to iTunes. Once connected to iTunes I can see the iPad on the iTunes screen and it appears to be synching just fine but the iPad just sits on the "Connect to iTunes" screen. I have tried restarting both the iPad and the computer to no avail.
what happened . I seem to be having the same problem.
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I recently upgraded to an iPhone 5 and I have this synced with my previous iCloud account. My problem is my old iPhone 4 is taking up 2.5 GB of space in the cloud. Is there a way to delete this iphone from the icloud so I can free up space as it is not needed anymore?
Welcome to the Apple Community.
Assuming you have finished with your old backup.....
You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > backup & storage > manage...... -
With the recent upgrade to my computer I can no longer get Supply reports from my printer: a red light is flashing and I don't know which ink cartridge needs replacing?
I happen to have an Epson printer as well - WorkForce 645 - that does show the supply levels.
Since I have one, I know that Apple recently updated the Epson printer software (less than two weeks ago). Do you have the latest software? If not, you can get it through the App Store or here:
http://support.apple.com/kb/DL1398
Try it if you don't currently have it. If you're not sure, you can download it - it can't hurt. -
I am new to posting to this support community but have often referred to it for answers. So thank you all who've contributed; you've been a great help!
I recently upgraded my old powerbook to an iMac. I've dumped the files of my backup drive into the new iMac. Is there a way to have access to/merge all the files (new and old computers) together so when I'm logged in can access all the files.
Thanks!
MSure-glad to help you. You will not lose any data by changing synching to MacBook Pro from imac. You have set up Time Machine, right? that's how you'd do your backup, so I was told, and how I do my backup on my mac. You should be able to set a password for it. Save it. Your stuff should be saved there. So if you want to make your MacBook Pro your primary computer, I suppose, back up your stuff with Time machine, turn off Time machine on the iMac, turn it on on the new MacBook Pro, select the hard drive in your Time Capsule, enter your password, and do a backup from there. It might work, and it might take a while, but it should go. As for clogging the hard drive, I can't say. Depends how much stuff you have, and the hard drive's capacity. As for moving syncing from your iMac to your macbook pro, should be the same. Your phone uses iTunes to sync and so that data should be in the cloud. You can move your iTunes Library to your new Macbook pro
you should be able to sync your phone on your new MacBook Pro. Don't know if you can move the older backups yet-maybe try someone else, anyways,
This handy article from Apple explains how
How to move your iTunes library to a new computer - Apple Support''
don't forget to de-authorize your iMac if you don't want to play purchased stuff there
and re-authorize your new macBook Pro
time machine is an application, and should be found in the Applications folder. it is built in to OS X, so there is nothing else to buy. double click on it, get it going, choose the Hard drive in your Time capsule/Airport as your backup Time Machine and go for it. You should see a circle with an arrow on the top right hand of your screen (the Desktop), next to the bluetooth icon, and just after the wifi and eject key (looks sorta like a clock face). This will do automatic backups of your stuff. -
I have recently upgraded my iMac to 10.6.8 and now find that the upload photo to Facebook facility no longer works. I have reset Safari but this has not resolved the issue - any suggestions? I can click on the "upload photos/video" field and it takes me to Finder to select the photo - but on selecting the photo, the Finder screen disappears as normal but from then on nothing happens.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click: Remove All Website Data
Now empty the Safari cache.
Back to the menu bar, click Safari > Preferences then select the Advanced tab.
Select: Show Develop menu in menu bar
Now click Develop from the menu bar. From the drop down menu click Empty Caches.
Quit and relaunch Safari then try Facebook.
If that doesn't help, it may be a Safari extension preventing you from uploading content to Facebook.
From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall. -
I recently upgraded from an 80 to 160GB Classic but only some of the artwork in iTunes is synching. There was no problem with the old 80Gb classic. any suggestions?
here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock. -
I have recently upgrades to Mountain Lion and I can not get the calendar utility to come alive. Icon appears in the tast bar but the application does not launch or appear to be any where else. Any suggestion?
Did you look in the Applications folder for Calendar? If it is there, remove the item that is in the Dock and replace it by dragging the Calendar application to the Dock.
If it is not there, did you have iCal located somewhere other than the Applications folder when you upgraded? -
Hello- I recently upgraded to OS Mountain Lion on my iMac and cannot download the most current version of Adobe Flash Player. I even uninstalled the old Flash version but this did not resolve the issue. Could somebody please assist? Thank you.
Hello- I was able to resolve the issue after clicking on the top right hand corner that shows the recent downloads (it has that down arrow). I realized that I had tried downloading the Adobe Flash Player Install Manager about 7 times, but still needed to click on the file and install! So I erased all the duplicates and installed one of the Flash Player Install Managers and it finally worked! Yay!
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I have a 2008 vintage iMac with 2.8GHz processor and recently upgraded to OS X 10.9.5. Soon after theupgrade the mail system started switching the senders address to another address, but same user name. How do you fix this?
Thanks for the reply,. I went to the site provided and executed the directions but this did not solve the issue.
Even more details:
If I send a message to the Jane Doe address from another account on this machine (all my family uses the same email services provider and each have accounts set up on this machine), when you open it, it shows Jane Doe then the <applejax.xx> address AND the picture associated with the Apple Jax account.
So the problem shows up when the message is sent to this account from this machine, AND when it is sent from this machine from this account. No other accounts on the machine are effected.
I have sent and received email messages from the mail service provider's website, and everything is fine. -
I recently upgraded my device and can't make purchases because I forgot the answers to the apple security questions. How can I reset these?
Thank youIf you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
Problem activating Facetime on iMac: I recently upgraded my iMac from Snow Leopard to Mountain Lion.
Since the upgrade, when I try to sign on with my valid Apple ID & password I get this message "The server encountered an error processing registration. Please try again later."
I have tried (again later) repeatedly without success. PLEASE HELP!
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