HT201318 Icloud storage refund

Hi..... I'm from Indonesia, my name is Elisabeth Elly ( just call me,  Elly). 
I want to share as follows :
I was accidentally bought 50 gb storage on 13 Apr because after  upgrade 5 GB to 10 Gb still not enough when backup datas. Reflectly I upgrade to 50 gb and shocked that I need 148 hours for backup my Ipad. Then I tried to downgrade to first storage 5 g, but I could not downgrade it on that time untill I received the receipt (noticed on my Ipad).  I tried to find how to get the refund and 22 Apr. i sent email to  apple support and have follow up no, and thenn case id on 26 Apr, chat case id on 5 May. I spent for weeks trying hard to find the way how to process the refund, until this moment, more than a month.
The apple support already assisted me to contact the Icloud support, but I have not found the online refund form yet.
I hope I could find the way how to process the refund. Please help me.
Thank you for your kindness.

You could try calling the support number listed here: http://www.apple.com/emea/support/contact/itunes/phone_contacts/.  This is for product support and they will probably ask you for your device serial number when they answer.  When they do, just explain that you are trying to get a refund for an iCloud storage upgrade.

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  • Icloud storage refund

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    I'd like to cancel. How, exactly, do I "contact apple"? I can't find anything that seems approporiate here: http://www.apple.com/contact/

    Go to www.apple.com/support/contact
    Select Express Lane for MobileMe (DO NOT select Express Lane for iCloud)
    On the next screen, ensure MobileMe is selected
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  • HT4859 How do I get a iCloud storage refund?

    How do I get an iCloud storage refund?

    Too late for you, but...
    Anyone in the UK who stmbled into this thread,
    looking for the answer on how to get a refund on an unnecessary iCloud storage
    upgrade, clik on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days to do this after purchase.
    I found getting to the right place a puzzle that might stump a genius
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  • TS4009 How do I get an iCloud storage refund

    How do I get an iCloud storage refund because I upgraded it to 15 thinking it would give me more iPad storage space. But it didn't.
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    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
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    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
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  • HT201318 Hi how do I claim my iCloud storage refund ?

    How can I claim my iCloud refund

    Do you mean that you purchased additional iCloud storage within the last 15 days and now no longer want it? If so, then contact Apple Support using this link, and in the description box indicate iCloud Storage Cancellation:
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    GB

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