HT201318 Just paid $20 for an additional 10, but it s not registering

Just paid $20 for the year for additional storage, but it is not registering

All I saw on the website was the note "This device includes a one-time addition of airtime to your prepaid account." You might want to contact Customer Service and ask (this is a customer-to-customer forum):
Customer Service - Prepaid
   Dial *611 from your cell phone
   (888) 294-6804
   24 hours a day, 7 days a week

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Creative Cloud is taking too much time to load and is not downloading the one month trial for Photoshop I just paid money for.

Creative Cloud is taking too much time to load and is not downloading the one month trial for Photoshop I just paid money for.

stop the download if it's stalled, and restart your download.

Installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription

installed cs6 master collection but creative cloud keeps asking for renewal of subscription... I just paid $1500 for this program i don't need a subscription.. How can i stop this from happening so i can use my CS6 Master Collection

See if the following helps:
How do I prevent Creative Cloud from taking over my CS6 perpetual license?
https://forums.adobe.com/thread/1584746

HT3678 I have 10.7.4 Mac OS - just paid $32 for Quicktime Pro so I can convert a video file format got authorization code but cant figure how to find Quicktime let alone activate - HELP!

Just paid $32 for Quicktime Pro so I can convert a .MOV video file format to another format - cant figure out where Quicktime is and how to activate it to Pro
Is it the Quicktime player 7?

I did this and copied EXACTLY my name and the activation code sent in the receipt - says invalid
I am under a deadine for a presentation in 8 hours -
My problem is thet a person made a montage from photos and saved it as .MOV file format and the presentation is going to be made on a flat screen TV from a USB mem card or thumb drive -
first problem was card was FAT32 formatted - and I think I understand that for a 5GB file size that ExFAT is required and XP with patches or Windows 7 and Mac OS read this format so not a problem to format USB to be ExFAT - but the TV needs AVI or a MPx format
suggestions???
Thanks in advance

HT204088 Dear sirs, Could you please help me on my problem with my apple ID I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working, My account have 50$ and stil

Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anything

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546)

My ipod classic got wet back in August.. it seemed to work fine for about a month, but recently is not working at all..screen appeared to get cloudy and then it just stopped working. thanks.

my ipod classic got wet back in August.. it seemed to work fine for about a month, but recently is not working at all..screen appeared to get cloudy and then it just stopped working. thanks.

Most likely, water damage.
You can try putting your iPod in a tupperware, half filled (maybe half inch) with rice grains, close the cover for about a week.
If you have done this, as soon as it got wet, higher chances of success, now looks like the water moisture is getting to the LCD screen.
Then you can always bring it to Apple Genius bar, for a an overhaul. (may cost you half the price of a new iPod classic.)

I have the serial number for my mac mini but I do not have the connection cord. Is there a way I can find specs of this mac mini with just the serial number?

i have the serial number for my mac mini but I do not have the connection cord. Is there a way I can find specs of this mac mini with just the serial number?

Enter the SN here:
Apple - Support - Check Your Service and Support Coverage
Also:
How to identify Mac mini models

I paid for the monthly plan but I did not receive the serial number to register the software.

I paid for the monthly plan but I did not receive the serial number to register the software.

there is no serial number used with a cc subscription. you use your adobe id.
go here, Adobe: Creative, marketing, and document management solutions
sign in with the same adobe id used to subscribe. start the download of one of your programs.
that will install the cc desktop app which is used to manage your cc apps,

Hi there, Can you please HELP ME? I created a signature for my email account, but I can not choose it because the option is daded under "none"and nothing happens when you click on it! Thank you, Johan

Hi there, Can you please HELP ME? I created a signature for my email account, but I can not choose it because the option is daded under "none"and nothing happens when you click on it! Thank you, Johan

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

HT5557 The ibooks dictionary works fine for my iPhone 5, but it does not work for my iPad 2. Is this fixable?

The iBooks dictionary works fine for my iPhone 5, but it does not work for my iPad 2. Is this fixable?

I went to the Audio store to see about getting a surround sound and the salesperson asked me why I wasn't using AirPlay, he said it was better than the Bluetooth, better quality. So I do have AirPlay on my Sony and I installed the app on my iPhone 5 but they can't find eachother.......when I try looking for my iPhone on my receiver it does not show it. The Sony display works through my TV, the set up screen is there but it says no devices found. Like I said, the Bluetooth finds the iPhone and works ok, but the AirPlay does not.....looking at the manuel it says that the AirPlay will recognize my device (iPhone 5) but it does not..........

I bought the photoshop install online and I put it on my laptop. But now I have a new and better computer for photo and video but I can not figure out how to reinstall my photoshop on this new computer. When I bought it, they said I would be able to insta

I bought the photoshop install online and I put it on my laptop. But now I have a new and better computer for photo and video but I can not figure out how to reinstall my photoshop on this new computer. When I bought it, they said I would be able to install it on 2 different computers. PS they are both PC computers.

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

I have just bought a new TATA PHOTON MAX, but, this is NOT working on my MAC LION 10.7.4.

I have just bought a new TATA PHOTON MAX, but, this is NOT working on my MAC LION 10.7.4.
I was using a Reliance Netconnect+ and that was working on the same machine. Kindly suggest if there is a way that the TATA PHOTON MAX can work on this.
Thanks!!!

Contact the maker of that product.

The keyboard for my iMac 9, 1 got wet and is not working correctlly. Delete,return, and some other keys not functioning. In all caps including numerals. I've left it to dry for a few days but still will not work. Computer now in Safe boot mode and I c

The keyboard for my iMac 9, got wet and is not working correctly. Delete ,return, and some other keys not functioning. In all caps including numerals. I've left it to dry for a few days but still will not work. Computer now in Safe boot mode and I can't login due to all caps and numbers being symbols. Is there anything I can do?

Buy a replacement keyboard. They're only $50-65 USD.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

My iPad asks for my iCloud password but I can not. that I can do? the problem is that I try to access it by putting my email but I do not remember which was which I put.

my iPad asks for my iCloud password but I can not. that I can do? the problem is that I try to access it by putting my email but I do not remember which was which I put.

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing

just bought "the Great Gatsby" at iTunes but it does not play, all the other movies are playing - any ideas

Hello cf-design,
You may need to delete, then redownload the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you're still unable to watch the movie, please report the issue to the folks in the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

HT201318 Just paid $20 for an additional 10, but it s not registering

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