HT201318 My phone said I needed an upgrade to backup because I was out of space; now that I upgraded, my storage is below the free limit again. What gives ? Is this a scam to get more money ? Now iCloud won't let me cancel the upgrade immediately.

My iPhone said I needed to get more backup space in order to backup my phone. When I purchased an additional 10G my storage dropped below the original 5G. So when i tried to cancel the upgrade immediately, it said I have to wait until the end of the year. Is this a scam apple is using to squeeze more money out of their loyal customers ? When I tried to contact phone support they spent 10 minutes trying to get me to buy additional warrant services before finally telling me they couldn't help with iCloud.
Does anyone have any suggestions ?
A very disappointed apple fan

This should clear up on its own and allow you to delete the account, however it can take 3-5 days before this happens.

Similar Messages

  • I lost my iPhone, but it's been more than 24 hours so iCloud won't let me see the last known location of the device, and i need the map of it's last know location to find the phone, how do i get the map of it's last known location?

    I lost my iPhone, but it's been more than 24 hours so iCloud won't let me see the last known location of the device, and i need the map of it's last know location to find the phone, how do i get the map of it's last known location?

    It's not likely to re-connect to a network lying on the ground somewhere and getting rained on, it would be really great if I could see that map again so I could use it's last known location to find it.  Kind of pointless to have a 24 hr killswitch deadline.  If I had known I would have taken a screen-shot while I still had access to the information.  Since I lost the phone at Canada's Wonderland (which is now closed for the season) I don't have access to the location where I lost the phone (under a roller-coaster probably), and so I wanted to send the Lost And Found people a screen-shot of it's last known location, but I guess I can't do that now.  (Apple are big jerks)

  • My icloud won't let me verify the account!! there is no mails sent to my mailbox/trash or any other filter. is there a fix??

    I have ipone/ipad/apple tv/macbook pro and a imac but none of them will sync with the cloud!!

    I know you said all your devices are signed in, but I meant the actual website.
    http://www.icloud.com

  • HT4859 I backedup iphone 4 and iphone 5 to icloud. I need contacts from the ipone 4 backup but I do not have that phone anymore and icloud will only let me restore the iphone 5's backups now. Is there anyway to get the contacts from my previous iphone 4?

    I backedup my iphone 4 to the cloud before upgrading to an iphone 5. I also backedup my iphone 5 to icloud. I can see both phone's backups side by side on the my screen on icloud. But it will not allow me to restore the iphone 4 backup to my iphone 5.  I need contacts from the iphone 4 backup but I do not have that phone anymore and icloud will only let me restore the iphone 5's backups to my iphone 5. Is there anyway to get the contacts from my previous iphone 4 backup?

    You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup.  If you haven't been doing this, start now and then restore your old backup.  You will then be able to sync the new contacts back into the phone.  However, you will lose all messages, etc newer thant the backup.

  • HT4623 I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!

    I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!

    You can try to restore it via recovery mode as show in the link below:
    http://support.apple.com/kb/ht1808

  • My phone (iCloud) won't let me update my phone because I don't have enough storage left on ICloud what do I do I can't even sync my phone to my computer. What do I do to get the update without having to pay for more storage

    My phone (iCloud) won't let me update myMy phone (iCloud) won't let me update my phone because it says I don't have enough storage left what do I do in order to get me update without paying? My phone won't even sync to my computer

    Hello Timmy790
    Try the suggestions in the article below to resolve the issue of seeing your old Apple ID on your iPhone.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Regards,
    -Norm G.

  • MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?

    MacBook Pro battery had accumulated more than a 1000 charges, and stopped functioning unexpectedly. Went and got the battery replaced. Just saw that SMC Firmware 1.6 update deals with this. Possible to get my money back?

    The firmware update corrects an error that may occur, however the techs would have checked the condition of the battery prior to installing a new one.  If the battery was questionable, the firmware update was really not too important.
    You can check the battery condition by going to the apple, left side of the menu bar, About This Mac, More Info, System Report, Hardware, Power and see what it says about Cycle Count, Condition, Capacity: Condition anything but Normal needs to be checked and may need to be replaced.
    The cycle count of 1,000 charge cycles is the typical life of a Lithium-Ion battery, the point at which the capacity drops to 80% of the as built capacity.

  • HT4972 Why will apple not allow an ISO update above 5.1 on a first generation I-Pad? I am finding a lot of apps requiring 6.0.  If this is a way of getting more money out of the consumer, it angers me greatly!

    I am very angry that my I- Pad first generation will not update to ISO 6.1. Is this Apple's attempt to get more money from the consumer? I am finding a lot of apps require the 6.0 and will not load. I am a retired senior and purchasing a new I- Pad is not a priority.  Because of this Apple may lose my future business.

    Tell Apple, not us... http://www.apple.com/feedback/iphone.html

  • I changed my username and now afp doesn't show any users. I have file sharing on. And also when I select "get more info" on the shared folders they don't have my username in there. it just has "applepc(me)" it my old username before changing it.

    I changed my username and now afp doesn't show any users. I have file sharing on. And also when I select "get more info" on the shared folders they don't have my username in there. it just has "applepc(me)" my old username before changing it showed the correct username? please any help would be great.

    Turn Time Machine OFF temporarily in its preference pane. Leave the window open.
    Navigate in the Finder to your backup disk, and then to the folder named "Backups.backupdb" at the top level of the volume. If you back up over a network, you'll first have to mount the disk image file containing your backups by double-clicking it. Descend into the folder until you see the snapshots, which are represented by folders with a name that begins with the date of the snapshot. Find the one you want to restore from. There's a link named "Latest" representing the most recent snapshot. Use that one, if possible. Otherwise, you'll have to remember the date of the snapshot you choose.
    Inside the snapshot folder is a folder hierarchy like the one on the source disk. Find one of the items you can't restore and select it. Open the Info dialog for the selected item. In the Sharing & Permissions section, you may see an entry in the access list that shows "Fetching…" in the Name column. If so, click the lock icon in the lower right corner of the dialog and authenticate. Then delete the "Fetching…" item from the icon list. Click the gear icon below the list and select Apply to enclosed items from the popup menu.
    Now you should be able either to copy the item in the Finder or to restore it in the time-travel view. If you use the time-travel view, be sure to select the snapshot you just modified. If successful, repeat the operation with the other items you were unable to restore. You can select multiple items in the Finder and open a single Info dialog for all of them by pressing the key combination option-command-I.
    When you're done, turn TM back ON and close its preference pane.

  • My phone said I needed to update my settings.  when I did it wiped out all my contacts and photos.  Help!!!

    my phone said I needed to update my settings.  when I did, it wiped out all my contacts and photos.  HELP!

    restore from backup http://support.apple.com/kb/HT1766

  • HT204053 I recently got an icloud account and now when I try and sign in it says the e-mail account is already taken.  How do I get in to my icloud account?

    I recently got an icloud account and now when I try and sign in it says the e-mail account is already taken.  How do I get in to my icloud account?
    I wouls also like to know how to download pics off of my ipod 5th generation onto my PC computer through icloud or any other way.

    It sounds like you are trying to create a new icloud account, not just logging into an existing account.  When you type in your Apple ID and get that error, it's because you are trying to create an account using the same ID that is already being used in another account.
    Go to Settings>iCloud and scroll to the bottom of the screen.  If you are logged in, press the Delete button, then try logging in with the existing ID.
    As for pics, the most secure way is to connect ipod to PC with USB and look at the Photos tab for your device in iTunes.  Using Photo Stream is another way, but it doesn't always work, depending on conditions.

  • Contacts & iCloud: can you have more than one iCloud account syncing with Contacts on the Mac?

    I want to set up a shared iCloud account for multiple users in a (very) small office environment, where several new iOS devices and, for the moment, two Macs (2012 13" MacBook Pro and 2013 Mac Mini) will be able to read/write to a shared Contacts account – and at the same time maintain a second, personal iCloud account linked to the same Contacts app on one machine, which account's contacts data will remain private and inaccessible to the other Macs/devices which are likewise using the shared account.
    Can this be done? (I.e., can Contacts app on a Mac include separate iCloud accounts?)
    If so, how to set it up?
    Thanks

    Thanks for your answer. There's no problem with others accessing that Mac – it's used by one person only – my question is can you add a second iCloud account to Contacts. Over the past two days I had tried to add the shared iCloud account to Contacts and kept getting failures. But maybe the server was down or the ISP was weird: your response assumes it can be done and so, to my embarrassment, I tried again just now and violá, it's done. Thanks again.
    P.S. Finding a simple presentation that makes clear you can have more than one iCloud accounts syncing to Contacts at the same time was very hard to find, either from Apple or others on the web. Maybe I don't know how to search, but they could do with a clear explanation of this for the uninitiated.

  • I can't get rid of the set voicemail password page and it won't let me cancel to get to the keypad so how do I operate the phone?

    I have been left a voicemail message, but the phone keeps asking me to set a voicemail password, fails to save it, (says voicemail unavailable), then won't let me cancel, so I can't get to the keypad or use the phone to make calls! help!

    Guess you have fixed this now, please tell me how.  Am abroad and  have same problem, desperate to make calls

  • Itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit

    itunes won't install. I get a message stating "apple mobile device failed to start. Verify that you have sufficient priveleges to start system services. I had itunes on this laptop and an urgrade came. Now nothing. Windows7, 64 bit

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    I have been charged for an app i dont have and judging by the name i wouldnt be interested in having, how can i get my money back?

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

Maybe you are looking for