HT201318 refund for iCloud storage upgrade

I purchased upgraded icloud storage for wrong account, how can I obtain a refund?

I just managed (I hope) to get a refund even though I have had my IPad for a couple of years.
I used this page
https://expresslane.apple.com/GetproductgroupList.action
selected
More products and services
ICloud
Account and setup
This topic is not listed
Then had a box to type in my message.
I just wrote that I had misunderstood the nature of the extra storage I paid for 3 days ago and wanted a refund.
Then I filled in name, email, phone number and IPad serial number on the next page and clicked submit.
The first operator phoned my mobile number immediately, listened and transferred me to the refund office where I was asked the usual security questions and part card details to confirm my identity before the refund was put in place.
She said it might take 5 days, so I will be checking my bank account each day to see.

Similar Messages

  • HT201318 How do I get a refund for iCloud storage upgrade

    How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.

    See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.

  • HT4061 I want a refund for the storage upgrade purchase

    I need to know how to get a refund for a storage upgrade purchase

    I purchased more Icloud space and now the completing page won't go down, it's stuck.  How do I reverse my purchase.

  • Need a refund for iCloud storage. Can't find where to process? Thanks

    Ned a refund for icloud storage. Where do I process? Thanks

    You'll need to contact Apple and ask:
    http://www.apple.com/support/icloud/contact/
    Normally you can only cancel within 15 days of ordering the upgrade.
    Regards.

  • Can an iTunes card be used for iCloud storage upgrade?

    We are trying to upgrade my sisters iPad icloud storgae but she does not have a credit card.  Can we use a iTunes card for this?

    Not without having a credit card on file. iCloud storage upgrades are a subscription and not a one-time purchase, so a credit card is required even if the actual payment wouldn't be charged to it.
    (123237)

  • HT201318 how to be refunded for icloud storage plan purchase witin 15 days

    How can I get this refunded - there is no phone numer to call to get this taken care of?
    Item:
    10 GB storage plan, billed annually
    $20.00
    Subtotal:
    $20.00
    Tax:
    $0.00
    Total:
    $20.00
    * You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. Partial refunds are available where required by law.

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT201318 How do I get a refund for iCloud storage (downgrading) ?

    Hi there, saw my annual iCloud storage billed yesterday and went to downgrade and get a refund. Couldn't find any links(s) that spoke clearly and concisely on how to get a refund. My iPhone says to contact support for a full refund within 45 days. Used iTunes and "reported a problem" with the storage purchase but was routed to the wrong customer support team who then suggested I seek support through iCloud. Well there's lots of topics and associated links - none for a simple refund. Any help (preferably a working link that takes me right to the correct form screen to submit my iCloud storage refund request) is greatly appreciated.
    Cheers!
    A_SilverDiva

    Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded.  The Advisors should be able to help with that.

  • HT201318 how to get a refund for icloud storage

    I purchased icloud storage I do not now need and it said I can get a refund within 14 days, but does not say how.
    Does anyone know how please?

    I have just done this and it works.  Dial 1-800-275-2273, this is a US number so if calling from the UK, use Planet Talk to get this at 0.5p per minute.  Go through the voice recognition program.  You will finally be put through to a representative who will ask you various security questions, Apple ID, home address, last four numbers of credit card etc.  The refund, which is refundable within 15 days of purchase, is done within minutes.  A bit of a performance to get through, but once you do, its an easy process.  This is probably too late now, but maybe be useful for next time.

  • HT201318 How do I get a refund for ICloud storage I purchased?

    I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • Refund for iCloud storage

    I'd like to get a refund for my iCloud storage. Who exactly do you contact at Apple for this and how do you do it? I can't find the infomartion online,

    Call the Apple online store at the number listed at the bottom of this page.

  • Refund for icloud storage ipod touch

    Hi, I purchased icloud storage on ipod touch and now find this not what i wanted, now I am wanting a refund and would like to know the process. I purchased icloud storage within the fifteen day possible refund opportunity.
    Thanks Matt

    Call the Apple online store at the number listed at the bottom of this page.

  • HT4847 What phone number to call to request a refund for iCloud storage within 15 days?

    need a phone number to call Apple to request a refund - thanks

    Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded.  The Advisors should be able to help with that.

  • How can I get a refund for a storage upgrade? I've purchased the storage upgrade earlier today but realized it doesn't add icloud storage space.  I want to know how to get a refund without calling apple because my iPhone has water damage.

    Because of the water damage, my iPhone doesn't work.

    You can try this - don't know if it will work, but it's worth a shot:
    iTunes Support by eMail ww
    Cheers,
    GB

  • HT201303 I need a refund for iCloud storage. How can I do it without having to call abroad?

    The only thing I can find is phone number for USA which will cost a bomb. Please help coz driving me insane!

    As far I am aware the 'purchases are considered final' applies to iCloud as it does with other purchases. There are instructions for downgrading iCloud on this page : http://support.apple.com/kb/TS4009 , and you can contact iCloud support via this page : http://www.apple.com/support/icloud/ww/

  • I need a refund for icloud storage plan of $20.00. I was unable to back up and have storage for aps I purchased. I had to get a refund on them because I couldnt store them. Please get back with me asap. Thank you.

    please contact me regarding the refund. Thank you.

    You aren't addressing Apple here.  If you want a refund, call the Apple online store at the number at the bottom of this page.

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