HT201320 always server failed and i cannot get mail

everytime i open my email with my iphone, it says cannot get mail, connection to the server failed

Who is the email provider? Have to tried to find out from them what settings you need to set up their email account on a mobile device?

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I have signed in to my mail on my ipod but it keeps saying 'the connection to the server failed' and i cannot receive or send anything what should i do?

i have signed in to my mail on my ipod but it keeps saying 'the connection to the server failed' and i cannot receive or send anything what should i do?

Did it work on the iPod before?
Can you access that mail account on other devices?
Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

TS3899 Have just uploaded iOS7 and now cannot get mail as device won't connect with server. Apple ID is ok - any suggestions?

Have just loaded iOS7 and now I cannot send or receive mail . Device message is : cannot open mail cannot connect with server. Any ideas?

Had the same problem. Deleted my account and readded it...still didn't work. Had a call with Apple, and they couldn't figure out why the Exchange server wouldn't work. They had me set up mail through Gmail, and that finally worked. There must be a bug they need to fix for the Exchange Server.

TS3899 I changed my yahoo e-mail password and now cannot get mail on my iPhone.

I went to settings and changed my password there but it won't save it. Help!

Delete account.
Restart your iPhone.
Add the account. (Settings>Mail, Contacts, Calendars>Add Account>Yahoo

Cannot Get Mail - The connection to the server failed. iPhone 3GS & Hotmail

I've got an iPhone 3GS and I'm using Hotmail.
I'm geting the same error message over and over - "Cannot Get Mail - The connection to the server failed.". Out of the blue it started on my phone, but then the email worked again for a day after, and then quit working again. I've tried deleting and adding it as a new account. I tried to go back to what might have in-part caused the problem, and the only thing I had done over the weekend was to turn iCloud on and start backing up to it, but the e-mail did work after that for a couple days. I've tried a couple different Hotmail accounts to see if it was a corrupt e-mail in one account, but both accounts give me the same "Cannot Get Mail" response. Creating the "TEMP" folder on Hotmail and moving e-mails there did not work.
Could anyone spell out in layman's (non-IT) terms what I might be able to try?

Who is the provider? Do you have two-step verification turned on? Did they change something on their end?

The I cloud on mu IPAd keeps reverting to my old password so that I cannot get mail. Sometimes this happens on my iPhone as well. I type in the correct password in the iCloud account and mail account under settings but it always reverts back and prevents

The I cloud on mu IPAd keeps reverting to my old password so that I cannot get mail. Sometimes this happens on my iPhone as well. I type in the correct password in the iCloud account and mail account under settings but it always reverts back and preventsme from getting mail. Can only retrieve mail from i cloud on my competer. Thanks!!!

Why would you delete your iCloud account for a password change with your Yahoo account?
Regardless, if no problem re-creating your iCloud account on your iPad, contact Yahoo technical support.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

Ihave an iphone 5. Everytime i click on my hotmail icon is says...cannot get mail. The connection to the server failed. i hit ok and then it downloads my messages. Also at the bottom the updated date is saying that it is june 4 not june 9th

I have an iphone 5. Everytime i click on my hotmail icon is says...cannot get mail. The connection to the server failed. I have to hit ok a couple of times and then it downloads my messages. Also at the bottom the updated date is saying that it is june 4 not june 9th

i would suggest deleting and readding the mail account in settings > mail contacts calendars

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed."

HI, I just bought an iPhone 4S. Although my iPad and other iPhone 3GS connect to our server (SBS2003) I cannot get through. It checks all items in the connection and then I get the message :Cannot get mail, the connection to the server failed." I Tried everything, rebooting, reset all iPhone, etc. All Apple devices work perfectly expect mine. Please advise

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
On your iPad go to Settings > General > Reset > Reset network settings and see if that enables you to connect.
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
 Cheers, Tom

TS3899 I "cannot Get Mail The connection to the server failed". Have tried deleting my e mail account and adding my account again but same result. Grateful for any suggestions.

I "Cannot Get Mail. The connection to the server failed." Have tried deleting my mail account and then adding again but still no mail. Grateful for any suggestions to remedy this?

I have this problem too. Anyone know why?

HT1430 My email has quit working! message comes up saying "Cannot Get Mail' and The connection to the server has failed!

My email has quit working! I receive message saying, "Cannot Get Mail" and it also says, The Connection to the Server Failed!
Can anyone help?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Setting Up An eMail Account
http://support.apple.com/kb/ht4810
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

TS3899 I have deleted and added my hotmail account on the ios device yet it keeps giving me the "Cannot Get Mail" "The connection to the server failed"

I have deleted and added my hotmail account on the ios device yet it keeps giving me the "Cannot Get Mail" "The connection to the server failed"

Hotmail has been having problems with mobile devices for several days now. It's not a problem with your phone.

HT201320 I am getting a "cannot get mail" "the connection to the server failed" message, how can I get my emails again?

I am getting a "cannot get mail" "the connection to the server failed" message, how can I get my emails again?

Hi DVfromca,
If you are having issues receiving email on your iPhone, you may find the following article helpful:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

Suddenly my iPhone and all other apple devices have stopped letting me access my emails. I keep getting the message "cannot get mail, the connection to the server failed". Can anyone help?

All my apple devices have suddenly stopped allowing me to access my email account. I keep getting a message saying "cannot get mail, the connection to the sever failed". What has happened and how do I fix it?

Have you seen this? Take a look. There are issues with Microsoft services today.
https://status.live.com/

Error messages, cannot get mail. server failed. password incorrect.

my iphone comes up with an error message that says "cannot get mail. the connection to the server failed", i always press ok. then the iphone says that my email "password incorrect" when I know it is not incorrect. i have typed the right one multiple times but i am not able to get mail for this certain email address. it is a windows live (hotmail) account. I have another gmail account that is working fine so far. i have tried all the trouble shoot tutorials on the apple website, nothing worked yet.... Please help!

i had to manually put in the correct email. I wanted to register a hotmail account but since it was giving me that response, I researched this issue. Finally, I found out some specifics and gave it a try. The post said to Go to Add email and Click Other. My email is a live account... I needed to type::
host name: outlook.com
SMTP (Outgoing mail server): stmp.live.com
Server port as 995
When I put all of that in, it worked. Hope that helps!

HT201320 always server failed and i cannot get mail

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