HT201320 Can't send email....Followed instructions from Apple......deleted account ...started acct.....message still comes "password or user name is incorrect"....still receiving email.
Can't send email after following Apple instructions to delete acct and then start it again......Same message user name or password is incorrect????
Running Ios7.2
Can't send email after following Apple instructions to delete acct and then start it again......Same message user name or password is incorrect????
Running Ios7.2
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Software Updates
How to do software updates via the apple menu - http://support.apple.com/kb/ht1338. - is a link to Apples article on updating the software on your computer
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I have been getting the MSVCR80.dll missing message.
Been on the Apple site and following instruction.
Going down the list has instructed I have Deleted I Tunes.
Deleted Apple Software Update
But when I try to delete Apple Mobile device it wouldn't delete so went into program files has the instructions say by going to Program Files\common Files\Apple\Apple Mobile Device Support Folder.
It still wouldn't delete saying it was being used.
I opened the file and highlighted all the folders and pressed delete, most of them have disapeared into my recycle bin but the folder still holds AppleMobileService, AppleMobileDeviceService_main.dll and MobileDevice.dll.
Message when I right click the first file is AppleMobileService I am told this action can't be completed because file is open in Apple Mobile Device. Close and Try again.
When I click the next file AppleMobileDeviceService_main dll it says It comes up with This action cannot be completed and File description Apple Mobile Device Service. Company Apple Inc. File Version 17.323.0.9 Date Created 7/9/2013. Try again...... and finally MobileDevice.dll come up with same message but file version 710.0.0.4 Date Created 7/9/2013 Size 902KB Both say Try Again but the same thing just recurred.
I have left my lap top on hoping that I a swift reply.
I am certainly no computer wizard and simply trying to follow the instructions to get rid of the box which keep coming up everytime I switch the lap top on saying APS Daemon.exe-System Error. The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I had looked at the internet and there appears to be warnings not to click on the button.
I have had an apdate from Apple for the I Tunes but it wouldn't update. I thought that may have sorted it so whilst I had a few hours I thought I would go through the process that is advised on Apple's website.
I hope I have not ruined my computer. I haven't even tried deleting Bonjour or Apple Application Support (I Tunes 9 or later) has these are supposed to come after the step I am on.
Please HELP!!!!!Sorry I missed your post. Anyone else with the same issue should find useful resources at Troubleshooting issues with iTunes for Windows updates.
tt2 -
Can I send the radio/music from Apple TV to AirPort Express?
I am considering purchasing an Airport Express to send music from my Apple TV to another stereo in the house. Is this possible or does it only work with iTunes from my iMac?
Sorry, but the Apple TV is not an iTunes server. Media on the second generation Apple TV is streamed from the Internet or from a local iTunes server. In turn, the Apple TV can then send these streams out of either its HMDI or optical digital port ... but not out via wireless to another Apple TV or AirPort Express Base Station.
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Can't send e mails tells me password or user name is incorrect but it won't let me access password
I Can't send e mails from my I phone. I KEEP GETTING A MESSAGE THAT PASSWORD OR SERVER SMTP ARE WRONG. BUT I CAN'T ACCESS PASSWORD TO TRY AND CHANGE IT AND AM NOT SURE WHAT SERVER INFO MEANS TO TRY AND ADJUST HELP !!
VERY VERY FRUSTRATINGIf you have two-step verification turned on in your email account, you'll have to log in with a browser and turn it off.
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after the new IOS 7 update, my 4s would not activate facetime or imessage. I called apple and walk thru a simple reset. waited 24 hours and still no activation. I followed Apple's online trouble shoot and reset phone and set up as a new phone. Can I now re-sync with my itunes to get back all my lost contacts, notes, music, etc etc?
Thank youusually when you set up as a new phone it will ask you in the options if you would like to restore from last back-up, what i would do is, start again by deleting everything and setting it up as a new iphone again and after that on your iphone it will go through steps of setting it up again such as 'enable my location' and so on. when it comes up on the last option 'back up from last back-up' press the option you would like and then on your computer while having it plugged in go on prefrences on the itunes tab at the top, and click backing up and it will show you your recently backed up files, click okay after pressing the option you would like on your phone,,, this will only work with ios5.
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How can I send email from my yahoo alias account in iPhone5 mail?
How can I send email from my yahoo alias account in iPhone5 mail?
I have 2 email accounts: [email protected] is an alias of [email protected]
In my old iPhone3 I had these accounts set up so that I could send and receive email from both accounts. I did this using the following settings:
‘Other’ POP account info:
Name: xyz
Address: [email protected]
Description: alias
Incoming mail server:
Host name: pop.mail.yahoo.com
User name: [email protected]
Password: password for yahoo account
Server port: 995
Outgoing mail server:
SMTP: smtp.o2.co.uk (o2 is the name of my phone network)
Server port: 25
‘Yahoo!’ account info:
Name: xyz
Address: [email protected]
Password: password for yahoo account
Description: Yahoo!
Outgoing mail server:
Primary server: Yahoo! SMTP server
Server port: 465
I’ve tried using the same settings in my new iPhone5, but it doesn’t work. I can receive mail to both accounts, and can send from the Yahoo account, but I cannot send mail from the alias account. When I try, it displays the message: “Cannot send mail. A copy has been placed in your Outbox. The recipient ‘[email protected]’ was rejected by the server”.
I’ve tried to configure the POP alias account using combinations of ‘pop.mail.yahoo.com’, ‘pop.mail.yahoo.co.uk’, ‘apple.pop.mail.yahoo.co.uk’ and ‘apple.pop.mail.yahoo.com’, for the incoming host, and ‘smtp.o2.co.uk’, ‘smtp.mail.yahoo.com’, ‘smtp.mail.yahoo.co.uk’, ‘apple.smtp.mail.yahoo.com’ and ‘apple.smtp.mail.yahoo.co.uk’ for the outgoing mail server. None of these have worked.
I’ve also tried setting it up using IMAP instead of POP without success. I tried configuring it using combinations of ‘imap.mail.yahoo.com’, ‘apple.imap.mail.yahoo.com’, ‘imap.mail.yahoo.co.uk’ and ‘apple.imap.mail.yahoo.co.uk’ for the incoming mail server and ‘smtp.o2.co.uk’, ‘smtp.mail.yahoo.com’, ‘smtp.mail.yahoo.co.uk’, ‘apple.smtp.mail.yahoo.com’ and ‘apple.smtp.mail.yahoo.co.uk’ for the outgoing mail server.
Yahoo say that if I can't send Yahoo! Mail from my mail program, I may be accessing the Internet through an ISP that is blocking the SMTP port, and that if this is the case, I should try setting the SMTP port number to 587 when sending email via Yahoo!'s SMTP server. I don't think that this is the problem, but I tried it just to make sure - without success.
I’ve also heard that the problem might have something to do with the SPF settings of my alias domain provider. I’m not too sure exactly what SPF settings are, or how to change them, but from what I can gather it seems unlikely that this is the problem given that I was able to send mail from my alias account on my old iPhone3.
Any help much appreciated: how can I get my alias account to send emails in iPhone5 mail?
Many thanks,
PatrickA new development: I've tried sending emails from the alias several times over the past 24 hours, but in general I've deleted them if they haven't sent within about half an hour.
However, one of the messages I left sitting in the outbox did send successfully in the end, but this took about an hour.
So: perhaps my problem is not in fact that I am completely unable to send mail from my alias, but that I can only do so intermittently and extremely slowly, and by ignoring the "cannot send" message.
Any help appreciated. -
Since my last update (4s) just a few weeks ago, i can no longer send emails from iCloud and aol account. I received the following message: Cannot Send Mail, The user name or password for "SMTP: ****@[email protected]" is incorrect. The same goes for my aol account. They were working just fine prior to update. Help?! Thanks!
I have had issues of "password incorrect" and mail not being sent, after doing the latest IOS 8 update to both my iPhone and iPad. I tired all the different suggestions I found (deleting and re-adding my AOL account, changing my password, etc) and nothing fixed it until now! While searching around for a solution, I happened upon a post from someone. I tried doing this to all three of my AOL email accounts (on both my iPhone and iPad) and now it works great! Here what that post said to do:
"1. Set up your AOL account(s) using the AOL option
2. Go into each AOL account(s) and under the "Outgoing Mail Server" section, press the SMTP entry
3. Set the "Primary Server" to "Off"
4. Press "Add Server" and provide the following information in the "Outgoing Mail Server" section
a. Host Name - type in: smtp.aol.com
b. User name - type in your user name WITHOUT the "@aol.com" - that was the problem/change!
c. Password - type in your password
d. Use SSL - On
e. Authentication - Password
f. Server Port - 587 (mine automatically set it to port 587)
After you enter in the above info, the Primary Server will still be set to OFF, but the new server you set will be set to ON, just doesn't show up in the Primary Server section. Be sure to do the above steps for each one of your AOL accounts (if you have multiples ones).
Apparently, in the main AOL Account Information section you need to use your user name and the "@aol.com", but you need to leave the "@aol.com" out of the SMTP. However, the Primary Server has that whole section grayed out so you need to ignore that one and create another one."
Good luck! Worked for me and now I am as happy as a Lamb!! -
Can't send email from internal server, same domain name as external.
We have a domain "example.com", hosted externally, for email and a website. We are thinking of hosting email 'inhouse' and have setup a dedicated subdomain on a 'fixed' IP, "mini.example.com" for AFP services mainly. mini.example.com provides DNS internally, its primary zone is also example.com. All access to the external web goes thru' a modem/router that the server is connected to. We have to set an A record for www access to our website.
In our testing to migrate email, the internal setup works fine, until the switch over. Now we can receive mail to the mini server, but can't send any out.
We instructed our webhost provider to set the CNAME mail.example.com to point to mini.example.com and created a cPanel MX extry mail.example.com, 10 priority. Previously, the external host had CNAME as mail.example.com to example.com and MX as example.com, 10 priority.
Since the implementation of the CNAME change, we can't send emails out and they get stuck at the outbox waiting. Client Mail app, says to check for port and SSL and account settings.
Any idea where we went wrong here and what we can do to get emails out? We could go to each computer and point-off the DNS to office IP, but we rather not.
Thanks!Thank you Camelot and MrHoffman for your replies.
I got in this am to find Mail.app could actually send out emails and I'm stratching my head wondering what happened yesterday.
SMTP server addresss was manually set to mail.example.com for all accounts. In trying to get things to work, the mail setup was redone again by "Accounts", in Systems Preferences, when Login is clicked on, and mail was automatically given a SMTP as mini.example.com instead of mail.example.com. I'm guessing that that could be where the initial 'inside' problems were, given that it had a 0 answer to the MX query. Or then again I wasn't patient enough.
Just for completeness, and if there's something to learn from here, these are the dig results for example.com as seen from within the office network.
============================
~ dig mx mini.example.com :
; <<>> DiG 9.6-ESV-R4-P3 <<>> mx mini.example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1791
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;mini.example.com. IN MX
;; AUTHORITY SECTION:
example.com. 10800 IN SOA mini.example.com. dnsadmin.example.com.example.com. 2011120603 86400 3600 604800 345600
============================
~ dig mx mail.example.com :
; <<>> DiG 9.6-ESV-R4-P3 <<>> mx mail.example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36128
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;mail.example.com. IN MX
;; ANSWER SECTION:
mail.example.com. 10800 IN CNAME mini.example.com.
============================
~ dig mail.example.com :
; <<>> DiG 9.6-ESV-R4-P3 <<>> mail.example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 35095
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 1, ADDITIONAL: 0
;; QUESTION SECTION:
;mail.example.com. IN A
;; ANSWER SECTION:
mail.example.com. 10800 IN CNAME mini.example.com.
mini.example.com. 10800 IN A 10.0.0.34
;; AUTHORITY SECTION:
example.com. 10800 IN NS mini.example.com.
============================
~ dig mx example.com :
; <<>> DiG 9.6-ESV-R4-P3 <<>> mx example.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47951
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
;; QUESTION SECTION:
;example.com. IN MX
;; ANSWER SECTION:
example.com. 10800 IN MX 10 mail.example.com.
;; AUTHORITY SECTION:
example.com. 10800 IN NS mini.example.com.
;; ADDITIONAL SECTION:
mini.example.com. 10800 IN A 10.0.0.34 -
I can't send emails from iPhone until I connect to my wifi at home. I am with bigpond and have a bigpond email address. Can anyone help me?
Try closing the Mail app completely and see if it works properly when you re-open it : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Hi
I don't know since when, but I can't send email anymore via iCloud on my Mac. iPhone and iPad work. Online iCloud as well.
I am running:
OS X 10.9.2
Mail 7.2 (1874)
I use the @me.com adresses
smtp Server says: iCloud(iCloud)
What I tried so far:
I went to Accounts in SysPref and activated and deactivated the account.
No help
I deleted my iCloud account and created it new from scratch on my Mac
No help
But it changed the smtp server info from iCloud(iCloud offline) to iCloud(iCloud)
But still can't send it.
Also, all info seems to indicate that everything is fine. Account Info, etc.
I am running out of options.
Any help?
ExKingKongTry deleting the email account in Mail's Accounts preference pane
and then add it back. That will automatically enter the correct server addresses.
OT -
TS3899 I still can not send email from my ipad but iPhone works on those accounts
I still can not send email from my .mac account or a .comcast.net from my ipad. I how 2 people so far that has brought to my attention. We have exchange accounts setup on the ipads for work. I compare the settings from iPad to iPhone from my view it appears identical. I am looking at an iPad 2 and a Mini.
I turned on and off the ipads and nothing really changed. The emails come into those accounts.
Any suggestions?
Thanks
VickiHTCWhen you say you can't send...as in they never get the email? Does the email appear to send? Error message? When?
It may be more than one iPad that has a problem.... -
I can't send email from my iPad. I am from Australia but on holidays in Greece. Does anyone know what is the smtp outserver for Greece that I should use?
As you haven't told us who your email provider is, no.
There isn't an SMTP server for Greece - it is either provided by your email provider, or the Internet provider you are connected through. -
I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?
I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone??? -
On 3G we cannot send Business emails from either our iPhones or Ipad and this also happens with some WiFi connections but not all. Yet we can always send emails from our Hotmail Account using both 3G and WiFi.
We bought the iPhones and Ipad so that we could send emails while we are out of the Office, but we are not able to do this unless we can find a WiFi connection. Incoming emails are fine. We use IMAP, for Business emails just incase this is relevant and I know that Hotmail is POP3.
Our technical IT knowledge is not great, so we look forward to your suggestions as to how to resolve this.Contact whomever supports the email account and get the correct Outgoing email server settings from them.
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