HT201320 cox email
Can receive email on my cox.net accout but cannot send. Says username or password incorrect. Not the case.
The sending of email is handled by the SMTP server. Go into Settings>Mail and click on the affected account. Then go to the SMTP server area and check all of the settings. Some places in the Apple setup will say that username and password are optional, but may not be for that particular provider. If this does not help, then delete the account. After that, check with Cox for all of the correct settings and add the account back, making sure you take the time to enter all of the correct data.
Similar Messages
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Set up ipod touch to cox email, ive tried everything and cant get it to work. thanks!
set up ipod touch to cox email, ive tried everything and cant get it to work. thanks!
Here's an answer from the net:
Go to Settings/Mail,contacts,calendars/Add account choose other, choose Add Mail Account. Fill in name, email address, password and description on the screen that comes up. Save those.
One the next screen tat comes up click om POP in the first line then fil in the host name as
spop.west.cox.net or spop.east.cox.net or the one to go with your region.
Note that is not a misprint, that is spop (secure pop)
Fill in your username one more time (the password should have carried over from previously)
Fill in your outgoing mail server like smtp.west.cox.net (change for your region) and click Save.
When all the settings are verified a checkmark will appear next to them all and you are good to go.
If it says something like "can't connect via SSL would you like to ..." then you probably missed the step about selecting POP on the second screen and are trying IMAP so go back and try over with POP. Or perhaps mistyped soemthing.
Once everything is working you can go back into the settings and see that it has automatically connected on port 995 and that SSL is on
Note that you probably won't be able to send email from a wifi in a cafe or similar as cox won't let you connect to their smtp from outside their network.
I haven't tried receiving mail from a non cox connected wifi yet but I suspect it will work just fine. Anyway these settings work for me using my ipod to my home wifi router connected to cox.
I could not find a definitive guide when I searched so I hope this helps other folks trying to configure this.
I got the spop from "Mail for Mac OS X 10.5 configure SSL / POP" here:
http://support.cox.com/sdccommon/asp...c-7f95e8bcaf39 -
i am going to cancel my cox email i have at home and want to know which one is more compitable with my iphone. i am a realtor and i need to have folders
Get a Gmail account...free...and you can set it up as IMAP or Exchange:
Exchange setup:
http://www.google.com/mobile/sync/
IMAP:
http://mail.google.com/support/bin/answer.py?answer=75725 -
My cox email has not worked since updating to Mac OS X 10.8 What's up?
I updated my brand new computer to 10.8 and now I can't use my cox email through the mail program anymore. What do I need to do to make it work?
This worked for me: http://www.apple.com/support/macosx/mailassistant/
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How do I change the font in my cox email messages
How do I change the font in my Cox email messages.
If you are using Mail, you can go into your mail preferences and click Fonts & Colors then select the font you would like to use.
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Cox email: folders synching but no new emails
Mavericks 10.9.1 and Mail 7.1
Mac Mini 5,2 (2011)
After setting up my cox email account using all the default settings I cannot get the inbox to get new mail without manual intervention. Existing emails are downloaded to the inbox at the time of account setup. All the other folders, Trash, Sent, Junk etc... are synching correctly. Connection Doctor shows all green dots. Activity window shows activity for each folder when trying to get new mail or switching between folders.
Troubleshooting steps.
1. Send new mail to Cox account from webmail of another account
2. Open mail app on iOS device to verify new mail arrived at inbox of Cox account
3. Close mail app on iOS device
4. Press the Get Mail button for Cox account on Mac mail app, try synching Cox account
RESULT:
No new mail on Mac
Next steps
5. Open mail app on iOS device
6. Delete any older email from the inbox of Cox account
7. Close the mail app on iOS device
RESULT
Mail app on Mac will download all new emails and also remove the email deleted in step 6.
As a side note, you can skip steps 2 and 3 and achieve the same exact results. And steps 5 and 6 can be replaced by logging onto the Cox account via webmail and to delete and older email from the inbox. So no iOS device is required to duplicate these results.
Can anyone help or should I take this to support?
Thanks
Dry :-)I would delete and add the accounts back to the device
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What is going on W/Cox email, unable to send or reply
What is going on W/Cox email, unable to send or reply on ipad or iphone error message unable to connect to outgoing server smtp.cox.net
Are you sure you have a good wifi connection?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Droid X email not Recognizing Cox email settings
I am trying to set up my Droid X to recieve my Cox ISP emails and have talked to both Verizon Tech & Cox Tech and neither could figure it out. According to them I was doing everything properly but I still get an errors message Icon when I try to set up Cox email on the Droid X. Any suggestions? Thanks in advance.
KirkHere's a link that could help you. The bottom of the page has all the settings.
http://motorola-global-portal.custhelp.com/app/answers/detail/a_id/48587/p_country_code/UShttp://motorola-global-portal.custhelp.com/app/answers/detail/a_id/48587/p_country_code/US -
I have a customer that is having issues setting up his cox email on his ipad. I found this link https://discussions.apple.com/thread/4169368?start=15&tstart=0 which is helpful, but the ipad continues to add the account as an imap instead of pop. How can we resolve this issue to help the customer?
I have Cox and use the same pop (pop.east.cox.net) and smtp (smtp.east.cox.net) servers you do. For the incoming server, my port is 995 and the secure connectin and verify certificate is checked. Don't forget your user name is only the name before the @ sign (I made that mistake the first time I was setting it up). For outgoing, the port is 465 and check the boxes at the bottom again. you can test your set up by sending an e-mail to [email protected] with your cell phone number in the subject line. I could never get the unsecure ports to work.
HTH .... -
COX Email & Mac Mail Issues!!!
+I have read some solutions on other posts regarding compatibility issues with Cox & email. For whatever reason, these solutions aren't working for me.+ Calling Cox has been a complete waste of time!!!!
_Here's my problem_: I can only get my email on the Cox server and to my iPhone, but not to Mail on my Mac. One caveat: I can send/receive a message to myself from Mail & the server...!!??? (but not from anyone else)
_Here are my POP Settings_:
* pop.west.cox.net (from another user, I alternated between "pop" to "spop" - it doesn't seem to make a difference?)
* smtp.west.cox.net
* Port: 110 (SSL box NOT checked)
I deleted the Cox keychain certificate because it was expired. Not sure if this was a good idea or not - just following another users advice.
I also used the Mail Connection Doctor - all green!
+**I really hope that someone can tell me what I'm doing wrong!+
+Thanks so much!+_Here's my problem_: I can only get my email on the Cox server and to my iPhone, but not to Mail on my Mac. One caveat: I can send/receive a message to myself from Mail & the server...!!??? (but not from anyone else)
Sorry, but none of that makes any sense to me. What do you mean by 'the Cox server?' Do you mean webmail?
You can send an email to yourself--is that to your cox email from your cox email?
_Here are my POP Settings_:
* pop.west.cox.net (from another user, I alternated between "pop" to "spop" - it doesn't seem to make a difference?)
* smtp.west.cox.net
* Port: 110 (SSL box NOT checked)
To use spop you need to check the ssl box.
You should have the part before the @ in you email address as the User Name.
On the Advanced tab, you should have Password selected for Authentication.
Edit the smtp server list--the option is in the server popup list.
Set it for Password authentication and use the same username and password as for the incoming mail server.
You're not supposed to need that, but give it a shot. -
How do i set up my cox email account?
Need help setting up Cox email. seems to work on Wifi connection but ot over the cell network. Help!!
Do you have cellular data turned on in settings, general, cellular, cellular data turned on?
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I have an iPad 2 which I purchased in October, 2011. It is set up for my Cox email account. I can successfully send and receive emails with no problem. What I have noticed, however, is that when I access my Cox account online with my PC, the emails that I have sent from my iPad do not show up in my "sent" folder even though they are in the "sent" folder on my iPad.
How can I correct this?
Mikemtnpatriot wrote:
i just found instructions on the Cox website http:/ww2.cox.com/presentation/emergence/corp.print?media=print which seeem to indicate that the incoming host name is imap.coxmail.com and the outgoing host name is smtp.coxmail.com. Now I am confused. is it totally pop3 or partially imap?
Looks like business account customers with Cox can use IMAP servers and protocols. Residential customers get POP mail.
http://ww2.cox.com/residential/support/internet/article.cox?articleId={133b69d0-845d-11df-6baf-000000000000}
I used the automatic setup which worked fine. -
HT1430 cox email is working on PC but not on IPAD and IPhone
cox email is working on PC but ot on IPad nor IPhone
Hello there, jwritz.
The following Knowledge Base article provides some great steps on troubleshooting your issue:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Cannot Receive Cox Email from Other Cox Addresses
I just changed the COX Account in Mail and all of my IOS devices to IMAP from POP.
I do not receive email from other Cox senders in Mac Mail. The emails will show up on the IOS devices but not on either of my Macs. All other emails are recieved with no problems.
Clearly a Mail problem as all emails show up in Cox Webmail and in Thunderbird for Mac. Both Mail and Thunderbird are set up to use Port 993.
It seems to me I remember a similar problem with Cox years back.
Any ideas on how to fix this?What does Mail/Window/Connection Doctor Show? If the server is red, select it and look at the Show Details box.
Troubleshooting sending and receiving email messages -
Can not highlight the "from" box to change to my email. Even though I am sending this from my Yahoo mail box, when any attachment is added it shows that it is coming form my wife's cox.net email??
Tools menu (alt+T) > account settings > outgoing server (smtp)
Check you actually have an outgoing server for your yahoo account configured. The inability to change from one sender to another indicates there is only one outgoing account defined.
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