HT201320 Email help

Every message I click on deletes automatically. Have I clicked something wrong? I cannot read any emails now as they delete themselves as soon as I click on them

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

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When I use Firefox for Yahoo mail the tabs such as sign out, search email, help seem to be disabled. How do I make them work? Works in Internet Explorer

There are a number of tabs at top of my inbox such as sign out, search email, help, etc. They do not work. For example cannot insert a name for search email- will not give me the curser to do this. When I use internet explorer these tabs do work so not a problem with Yahoo mail- must be problem with Firefox. Recently updated Firefox.

SafeBrowser posted Recently, the Yahoo Toolbar and the Babylon extension have been reported to cause that problem. They seem to overlap invisibly over the top of the web page display. If you have either or both, uninstall or disable them/it, or see if an update is available that solves the problem.
See --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
I disabled the Babylon extension and Yahoo Mail works now.
Thank you SafeBrowser

I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!

I'm trying to sync my iPhone with my iTunes account, but they are on two different emails, help!

I really don't know what this means.
What do you mean "when I try to change the email on my itunes"?
Where on itunes are you changing an e-mail? and for what reason?
Not sure at all what you are trying to do an it seems that you are confusing e-mail, itunes accoutns and libraries.
Please explain exactly what you are trying to accomplish.
You have music on your computer? You want that music on your iphone?

HT5312 I can't get my rescue email to go to my email, help?

How do I get my rescue email to go to m email, help?

Follow the instructions on the page that you posted from i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions), or you aren't receiving the reset email to your rescue email account, then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I suddenly cannot receive or send emails - help?

I suddenly cannot receive or send emails - help?

I had this problem. I checked all settings and they were correct. Purely by chance I changed the setting to recieve emails from manually to every fifteen minutes. This generated a request for my apple ID and I began to receive my emails again. Hope this helps.
Sibelius5

Apple mail out of office rule is sending auto replies to all emails not just newly received emails--HELP!

Apple mail out of office rule is sending auto replies to all emails not just newly received emails--HELP! I set up the rule according to another apple support thread and instead of only sending the reply to new mail received, it was sent to all messages I believe that were in my INBOX, thankfully I only had a few but several people that hadn't sent me emails since I set up the rule, received the OUT OF OFFICE reply. Please help. Here is the procedure I followed for the out of office rule-
http://www.ecu.edu/cs-itcs/mac/Apple-Mail-Out-of-Office-Replies.cfm
I just used my email account which is a business account- not an ECU account but these rules according to the apple thread apply for all emails. Thank you

You can set it easily...
To access this feature in Apple's Mail app, right click on any sub-folder (like your exchange inbox on the left) and choose "Get Account Info." A window will pop up that looks like the one below. Make sure to select your Exchange account from the Account dropdown. Then click on the Out Of Office tab. If you have ever put in an Out of Office message in the past it will be displayed here. You can adjust and set your Out of Office from Apple Mail from within this tab.
Screenshots at:
http://blogs.appriver.com/blog/behind-the-scenes/setting-out-of-office-from-appl e-mail-app

I have iPad 3 stop on icloud i dont no what is the email but i have box of the ipad how i open it without icloud email help plz

i have iPad 3 stop on icloud i dont no what is the email but i have box of the ipad how i open it without icloud email help plz

Read this about Activation Lock
http://support.apple.com/kb/PH13695

HT201320 PLEASE HELP - I changed my email password on my computer...the email is also on my iPad...I can log on the computer with the 'new' password, however, the iPad is not allowing me to log in. I continue to get the incorrect password message. Pleas

PLEASE HELP - I recently changed my email password on my computer...the email is also on my iPad. I can log on the computer with the 'new' password, however, the iPad is not allowing me to log in. I continue to get the 'incorrect password' message. Please advise.

I'm sorry you're having issues with your e-mail account on your phone Rusty1112. Let's figure out what's going on. First, please try deleting account/information again and then restart phone. When phone is back on, try adding e-mail account again, and be sure you're entering exactly as you set up, meaning its case-sensitive. If you're still getting same error, please let us know and let us know what e-mail account it is, Yahoo, AOL, MSN, etc.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

HT201320 iPad email help.

I cannot reply/send emails from my iPad? This is occurring on only one of the email accounts on the iPad. I followed all the steps in trouble shooting emails for iPad but still no luck. HELP!!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.htmlhttp://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.htmlhttp://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

HT201320 NEED HELP TO SETUP MY MAC EMAIL ACCOUNT INTO MY IPAD

Could someone please assist me with setting up my .me email account into my new ipad3? Thank you

You cannot delete an iCloud account from the server, but you can remove it from your phone by going to Settings>iCloud and clicking 'Delete Account' (this does not remove the account from the server).
You should then go to http://icloud.com and delete any data there you want to, and then just ignore it.

HT201320 need help setting up second email address on iphone 4

I have an Iphone 4 and need to set up a second email address for my business. I have to choose "other" as my emaill address is not through Yahoo, Aol, Gmail, etc. This is where I start having trouble. I have tried several ways to set things up with no luck. Just need someone who knows what they are doing.

Contact the email provider and obtain the correct settings.
Then setup the account using those settings.

I need to reset my security questions but when I send an email to the rescue email it doesn't get to me its the wrong email. help?

iTunes wont let me download any music and I have over $20 on my account. It says I need to answer my security questions but I don't know the answers. When I try to send an email to the rescue email, it doesn't work. It says the email starts with an "h" but none of my emails start with an "h". I also don't know how to edit the email. Someone please help!

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154)

Mail wont send emails - Help!

Hello!
Unable to send emails from my Mac (G5 OSX 10.5.8) using Mail.
Dialogue box says "Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator."
Email addresses are fine (in use for years) and smtp address is good too.
Receiving incoming emails without problem.
Connection Doctor shows all is good for my 3 PoP accounts.
Problems started on returning from overseas trip. Abroad I use a Mac Pro which I upgraded to snow leopard. I also use MobileMe. The Mac Pro had issues sending mails too - using connections which had worked faultlessly for years. Had to restart it to send emails waiting in Outbox.
Any fixes or help for me?
Thanks for any responses
Cheers

Is the problem that Mail will not send ANY emails or that you cannot Reply to some emails.
If the former, look at your SMTP settings (not just the SMTP address) to ensure that your port number and authentication type are correct for your current ISP. Being abroad might have reset these.
If the latter, look at the "Send To address" which Mail has infrequently corrupted since Panther.
Sometimes if you Reply to an email sent from: <[email protected]>, Mail creates the corrupted address: "[email protected]><[email protected]" <[email protected]> which will not send successfully.

My number is greyed out in iMessage, I can only use my email, help me!

I've just updated my iPhone 5 to iOS 7 and now when I iMessage people it comes up with my email address and i went into messages in settings and my number is greyed out with my email address under it ticked, I've tried everything such as turning it off and back on, adding my number to my Apple ID etc. please someone help me!

And now I can't even log into iMessage with my Apple ID!!

Time Machine / Email help?

Good morning,
I am hoping somebody is able to help as I am totally baffled by an issue I am having.
I purchased a new Macbook Pro today so decided before I formatted my old one, I would make a time machine image so I could transfer the data straight across to my new machine. I thought this would be simple but I have stumbled across an issue.
I plugged my external HDD into my new Macbook and opened time machine to transfer my files. It advised me it was not set up on the new machine, so I went ahead and set it up, this made a new image of my new Macbook onto my external device.
When I open time machine it will only open it for this mac and there is no way to choose the time machine backup from my old mac which is extremely frustrating.
Now, I know you can access files without using time machine by openening the HDD and browsing the files, or browse other time machine disks. I used this method to download all my files with no issues at all but what I really need is my mail folder from my old Macbook.
I located the library folder but within there is no 'mail' folder. I used terminal to unhide files but this seemed to have no effect on the external HDD.
If I plug the external HDD back in to the old mac it again tells me no time machine is set up on this product and wants to make a third image.
Please help as these emails are vital!
Regards
Nicola Rutherford

Today this happened again: lost all the emails on MobileMe account. This time I am sure there was no interference with checking mail from the office or any other computer other than iPod Touch.
Switched on email. Opening an email it got stuck and after a minute everything in the mobilme inbox disappeared.
I use the iPod Touch to check email so now and then. Up until now no surprises.
Start to feel very uncomfortable that this can happen at random. Fortunately I back up on GTech external harddrive, but nevertheless. Any clue?
(I have posted this message wrongfully under Mac OS X v10.4 Tiger, it should have been Mac OS X v10.5.7 Leopard. Do not know how to move this to the right forum.)

HT201320 Email help

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