HT201320 Error message: Cannot connect using SSL when setting up email account on 5s

I get an error message on my phone when trying to set up my email account.

Try selecting yes, Also get your email setup from your ISP so that you can set the correct ports and SSL if they require it. 

Similar Messages

  • HT201320 I m trying to add my gmail acoount to mail app but when i click on next button it is showing following message, cannot connect using ssl, what to do???

    I m trying to add my gmail acoount to mail app but when i click on next button it is showing following message, cannot connect using ssl, what to do???

    Some of the following may help:
    How to enable imap: https://support.google.com/mail/troubleshooter/1668960?rd=1
    For your username, did you enter the full name including "@gmail.com"
    Do you have gMail 2-step verification turned on? If so, you need to use an application-specifc password instead of your normal password if using a mail app: https://support.google.com/mail/answer/1173270?hl=en

  • Error message "cannot connect to server"

    Often I get an error message "cannot connect to server" when
    I want to connect to acrobat.com directly from a .pdf document in
    order to upload it . Is it possible that there is some security
    issue involved, e.g. that the document is protected somehow? Or
    could browser or firewall settings be involved?

    Hi Peterernst,
    Thanks for posting.
    Perhaps yes, firewall, and browser popup blockers have been
    known to cause some behavioral, and connectivity issues within
    Acrobat.com
    Users have had success with allowing *.acrobat.com as a
    trusted site locally, to see if that allows connectivity.
    Also what browser, and OS are you using?
    If still in the Unix environment, do you have access to a
    Windows, or Mac environment?
    Thanks!
    Pete

  • When I try to set up my Optimum account email I get a message saying Cannot Connect Using SSL.

    When I try to set up my Optimum email account I get an error message saying Cannot Connect Using SSL. 

    What mail provider is it?
    Have you Googled for: setup XXX email on iPhone
    where xxx is the provider
    You can try going to Mail>the accounts>Advanced and turn Use SSL on or off, the opposite of what it is now.

  • HT201320 when trying to set up my email account, i enter add account tap in my details for my virgin media email account, after going through the veryfying, it comes back with cannot connect using ssl.

    when trying to set up my personal email account, following the on screen instructions, it comes back with CANNOT CONNECT USING SSL, do you want to try setting up the account without ssl? Yes or No

    Since Thunderbird does not run on iPads, what does this have to do with Thunderbird?

  • My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect.

    My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?

    Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store.  Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
    Rob

  • TS3638 i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.

    i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!

    Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
    Make sure the Firewall is turned off.

  • Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store.   I am on the internet.  Any ideas?

    Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store.   I am on the internet.  Any ideas?

    I have the same issue.  How did you solve it?

  • When i am in ibooks if i go to store i get an error message "Cannot connect to itunes".

    when i am in ibooks if i go to store i get an error message "Cannot connect to itunes".

    ps - only when I tap browse.  Everything else seems ok

  • HT204003 when I try to launch passbook I get an error message cannot connect to itunes store

    When I try to launch Passbook, I get an error message "Cannot connect to iTunes Store"

    I get the same error message when I try to launch Passbook.  I know my wireless connection is working because I can access the iTunes Store via the Music application as well as the App Store.

  • HT201320 having problems setting up email for a tiscali email address - after trying to verify ipda comes up saying cannot connect using SSL

    trying to set up my tiscali email address on an ipad mini, after trying to verify, message comes up stating "cannot connect using SSL"

    Not sure what the shortcut is. I'm just going, Settings > Mail > Add Account > Gmail
    That is the GMail shortcut. That should work. Just for testing, use the "Other" shortcut.
    Settings / Mail / Add Account / Other
    Name: <put your name>
    Email [email protected]
    Incoming server: pop.gmail.com
    Login: [email protected]
    Password: yourpassword
    Outgoing server: smtp.gmail.com
    Login: [email protected]
    Password: yourpassword
    Hit SAVE.
    It should set itself up correctly without you having to specify anything else. Try that.

  • OS 6: Downloaded OS 6. Error message "Cannot connect to Itunes store" when attempting to access the App Store

    After downloading OS 6, receive this error message "Cannot connect to Itunes store"  after attempting to access the App Store. I can access Itunes. Advise

    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Could be you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Error message cannot connect to computer officejet 6700

    I have an HP computer running Windows 7 and a HP Officjet 6700 printer.  They were working fine until yesterday when I tried to use eprint to make some business cards.  Now when I try to print anything from my computer I get an error message saying that my printer cannot communicate with my computer.  There is an icon in the bottom right tray that says "Scan to computer is unavailable".  I've spent hours running tests and following all your instructions and it still will not connect. Help

    Hi rod warters,
    For error message "Cannot connect to Internet", you might need to refer the KB doc link as given below:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Please check and let me know
    Regards,
    Anubha

  • HT4623 I keep getting an error message "cannot connect to the internet."  Is this a problem with my internet provider, or has anyone else had this problem.

    I keep getting an error message "cannot connect to the internet."  Is this a problem with my internet provider, or has anyone else had this problem.

    I get that problem once in a while and I will not be able to connect to the Internet with any of the 5 or 6 (or 7 or 8 ) web browsers that I use on my iPad. The one thing that I do that has never failed to work for me is to close all apps on my iPad and reset the device. I can't guarantee that it will work for you, but this works for me every time I get the server failed to load/can't connect to the Internet message.... Or whatever the exact message is.
    If you have a ton of apps in the multitasking display, it can take a while to close them all, so you could just trey resetting the iPad first and that might be all that you need to do.
    Closing apps in iOS 7 works like this. Drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Error message - cannot connect to fullfilment center

    When I try to download an e-book onto my lap top, I get an error message "cannot connect to fullfilment center. Please check to make sure connected to the internet." Connection to the internet is not the problem. I tried to uninstall and re-install Adobe Digitals - from my lirary websites - several times without any luck. Any suggestions?

    Hi rod warters,
    For error message "Cannot connect to Internet", you might need to refer the KB doc link as given below:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Please check and let me know
    Regards,
    Anubha

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