HT201320 having problems setting up email for a tiscali email address - after trying to verify ipda comes up saying cannot connect using SSL
trying to set up my tiscali email address on an ipad mini, after trying to verify, message comes up stating "cannot connect using SSL"
Not sure what the shortcut is. I'm just going, Settings > Mail > Add Account > Gmail
That is the GMail shortcut. That should work. Just for testing, use the "Other" shortcut.
Settings / Mail / Add Account / Other
Name: <put your name>
Email [email protected]
Incoming server: pop.gmail.com
Login: [email protected]
Password: yourpassword
Outgoing server: smtp.gmail.com
Login: [email protected]
Password: yourpassword
Hit SAVE.
It should set itself up correctly without you having to specify anything else. Try that.
Similar Messages
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when trying to set up my personal email account, following the on screen instructions, it comes back with CANNOT CONNECT USING SSL, do you want to try setting up the account without ssl? Yes or No
Since Thunderbird does not run on iPads, what does this have to do with Thunderbird?
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When I try to set up my Optimum account email I get a message saying Cannot Connect Using SSL.
When I try to set up my Optimum email account I get an error message saying Cannot Connect Using SSL.
What mail provider is it?
Have you Googled for: setup XXX email on iPhone
where xxx is the provider
You can try going to Mail>the accounts>Advanced and turn Use SSL on or off, the opposite of what it is now. -
how do i set up email on my iphone??? it says "cannot connect using ssl" whats this mean, i cant recieve or send emails coz of this
Try just choosing yes when it says that. And yes if you get it a second time. Lots of mail providers don't use SSL.
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When i try to set up my mail acct. and get6 to save/verifying - I get a notice saying Cannot connect to SSL.
What mail provider is it?
Have you Googled for: setup XXX email on iPhone
where xxx is the provider
You can try going to Mail>the accounts>Advanced and turn Use SSL on or off, the opposite of what it is now. -
I m trying to add my gmail acoount to mail app but when i click on next button it is showing following message, cannot connect using ssl, what to do???
Some of the following may help:
How to enable imap: https://support.google.com/mail/troubleshooter/1668960?rd=1
For your username, did you enter the full name including "@gmail.com"
Do you have gMail 2-step verification turned on? If so, you need to use an application-specifc password instead of your normal password if using a mail app: https://support.google.com/mail/answer/1173270?hl=en -
Having problems setting up email
Having trouble setting up email account on my iPad any ideas
Hi Patricia1946,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
For troubleshooting on this, take a look at this article:
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Hope this helps,
Mario -
When I try to download a app from the App Store to my iPhone a message keeps coming up saying 'cannot connect to iTunes' it's happening a few days now. Helpppp
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I can't retrieve my email because every time I do a message pops ups that saying that it cannot connect to the server. This iPad is for home use only.
Hello Armandingo,
I'd suggest taking a look through the following article, as it provides information and troubleshooting steps that can help get Mail moving on your iPad.
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Cheers,
Allen -
HT201320 Error message: Cannot connect using SSL when setting up email account on 5s
I get an error message on my phone when trying to set up my email account.
Try selecting yes, Also get your email setup from your ISP so that you can set the correct ports and SSL if they require it.
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HT201320 CANNOT CONNECT USING SLL
I have a new Ipad 3rd generation, and I cannot setup my verizon email account on ADD ACCOUNT, does anyone know how to proceed? I am receiving the message "cannot connect using SSL" - My ipad is connected to AT&T for wifi service.
Thanks,
It's just Ducky2UGmail accounts can be set up as either IMAP or POP. Each refers to the email protocol. POP is the older of the two and is typically a simple mail delivery with minimal interaction with the server. It pretty much sends the email to your client device and accepts outgoing for delivery processing. IMAP includes a synchronized folder structure and usually an email tagging/classification setup to allow for for flexible management of the the account through the client device. That's a bit of a simplistic description, but should give you an idea.
For anyone using the same account on multiple devices, IMAP is generally the preferred type. -
Having problems setting up ntlworld email on ipad 2. Help?
I am having problems setting up my ntlworld email on my new ipad 2. It works ok on my iphone 3. Trying to use the same settings as my iphone but its not setting up.
This should work for all email addresses managed by Virgin Media
@ntlworld.com
@blueyonder.co.uk
@virgin.net
@virginmedia.com
1. Turn on Settings > Airplane Mode.
2. Open Settings > Mail, Contacts, Calendars.
3. Tap Add Account….
4. From list choose Other.
5. Choose Add Mail Account.
6. In the New Account screen enter customer’s:
Name (e.g. Johnny Appleseed)
Email (full email address, e.g. [email protected])
Password (password for email address)
Description (this will automatically get filled in, but you can put something more meaningful e.g. ‘NTLWorld Email’)
7. Tap Next.
8. In the next screen ensure IMAP is selected.
9. Enter the following settings:
Incoming Mail Server (section)
Host Name imap.virginmedia.com
User Name (full email address, e.g. [email protected])
Password (password for email address)
Outgoing Mail Server (section)
Host Name smtp.virginmedia.com
User Name (full email address, e.g. [email protected])
Password (password for email address)
10. You will get an error that the IMAP server is not responding (Airplane Mode being on); just tap OK.
11. Tap Next.
12. You will get an error that the account may no be able to send or receive emails; tap Save anyway.
13. On next screen turn Notes off and tap Save.
14. The new account should be created; we now need to tweak some settings in it.
15. Tap the new account in the list.
16. On the next screen tap Account.
17. Where is says Outgoing Mail Server tap on SMTP smtp.virginmedia.com >.
18. On the next screen, under Primary Server, tap smtp.virginmedia.com.
19. Ensure the settings are as follows:
Outgoing Mail Server (section)
Host Name smtp.virginmedia.com
User Name (full email address, e.g. [email protected])
Password (password for email address)
Use SSL is turned ON
Authentication Password
Server Port 465
20. Tap Done.
21. You will get an error that the SMTP server is not responding; just tap OK.
22. Tap Done.
23. You will get an error that the account may no be able to send or receive emails; tap Save anyway.
21. Tap Account to go back one screen.
22. Tap Advanced at the bottom of the screen.
23. At the bottom of the screen ensure the settings are as follows:
Incoming Mail Server (section)
Use SSL is turned ON
Authentication Password
IMAP Path Prefix is left blank (will show ‘/’)
Server Port 993
21. Tap Account to go back one screen.
22. Tap Done.
23. You will get an error that the IMAP server is not responding; just tap OK.
24. Tap Done.
25. You will get an error that the account may no be able to send or receive emails; tap Save anyway.
26. Tap Mail… to go back one screen.
27. Tap Settings to go back one screen.
28. Turn Airplane Mode to OFF.
29. Press Home button and open Mail app to check it is now collecting and sending email. -
I cannot send an email from my iPad 2? No problem receiving, why does this happen? Have tried the suggestions for setting up email and after doing the sync mail through iTunes receiving worked great but still cannot send? Any help would be great!
The fact that you can receive means you have a valid e mail address, and have established the connection to the incoming server, so all of that works. Since the send does not work, that means your outgoing server is rejecting whatever settings you used formthe outgoing set up. Try them again.
Google your particular isp, and ipad and many times you will find the exact settings needed for your isp. Or tell us here, and soneone else may be on the same isp. Some mail services need you to change a port, or have a unique name for the outgoing server.
Kep trying. -
HT1277 having problem setting up a second email account
I am having problems setting up a second email account on my imac. help!
In the Add Account dialog, enter the information, then hold down the option key and click Continue. Finish setting up the account manually.
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Problems setting up email account
Have recently got a blackberry 9300 and having problems setting up my aol email account.
Do not know how to fix this problem, can anyone please give advice?Hi and Welcome to the Forums!
Well, a bit more detail than "having problems" might help us just a bit...keep us from guessing, after all. In the meantime, see this:
http://us.blackberry.com/support/blackberry101/setup.jsp#tab_tab_email
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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