HT201320 I add another Hotmail account and Gmail account, aways show that the password in correct.

I add another Hotmail account and Gmail account, aways show that the password in correct.

got an anti virus that thinks it should scan email. Turn that function off.
Have a firewall, check that Thunderbird has full internet access, not some Auto rubbish that somehow fails.

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HT201320 Hi, I cannot access my gmail from my iphone. The password is correct and I can access fine from my computer but the iphone keeps telling me the password is incorrect. Any ideas?

Hi, I cannot access my gmail from my iphone. The password is correct and I can access fine from my computer but the iphone keeps telling me the password is incorrect. Any ideas?

I believe Gmail has an option for Two-Step verification that may require a different password for mobile devices than for your computer.
https://support.google.com/mail/answer/2703311?hl=en

My iMac won't Accept My AOL Account and Gmail Account

For some reason my iMac won't accept new emails from my AOL and Gmail accounts which was weird since it was able to yesterday. I read from one of the post on the Apple community threads that I could delete the accounts on the Account section in Preferences and just reenter them which I tried to do but I can't reenter the AOL account because it's saying it can't "verify" the account/password (And I know that I didn't put down the wrong password) and it'll accept the Google account but it won't accept the Gmail part.
Now I have a Mail app on my iMac that won't accept my AOL or Gmail accounts and I don't know what to do. So far my iPhone doesn't have a problem with reading emails and I can still look at the emails through the websites but I want to be able to use the Mail app)

Hi sierra42,
I'm sorry to hear you are having these issues with your iMac. I also apologize, I'm a bit unclear on the exact verification message you are receiving. If it is regarding verification of the outgoing mail server, you may find the information and steps outlined in the following article helpful:
Mail (Yosemite): Verify an account’s outgoing mail server
On the other hand, if it is regarding your email account user name or password, then this article may be more useful:
If Mail on your Mac keeps asking for your password - Apple Support
If you continue to have issues with your Mail accounts, you may also find these articles of use:
If you can’t send or receive email on your Mac - Apple Support
Mail (Yosemite): Mail troubleshooting
Mail (Yosemite): Use Connection Doctor
Regards,
- Brenden

HT1277 When I delete email from my actual hotmail, yahoo and gmail accounts online, it does not delete from my MacBook Pro Mail accounts that I created for hotmail, yahoo, gmail. I thought sync'ing these accounts would do this. Please help :-)

MacBook Pro 13.3/2.3/2X2GB/320/SD-USA with Mac OS X v10.5
I've set up my Mac - Mail with my yahoo, gmail and hotmail accounts and can successfully send and receive mail. However, when I go online to my actual yahoo, gmail and hotmail accounts to delete unwanted emails or to move those emails into subfolders, my Mac - Mail is not updated. How do I do this?
Also, if you can help show me how to view my hotmail folders in Mac - Mail, I would greatly appreciate it.
Thanks!!
Tessy

Is it POP or IMAP? - see Mail/Preferences/Accounts - highlight an account and see what the Type is.
Try Mail/'menu bar'/Mailbox/'Take All Accounts Online'

I seem to have multiple problems related or unrelated. I cannot use Apple Mail for blueyonder and mostly for gmail as both show that the server is off line. My pop up blocker doesn't work and I am blitzed with pop up windows on nearly every command

Firstly I am unable to use Apple mail except for hotmail, for blueyonder, gmail or Sky as the server shows as (off line) and I have no idea how to get them on line even though I tell them to go there.
My pop up blocker doesn't work and I am blitzed with advertising windows virtually on ever command I make, one seems to be impossible to unsubscribe from.
When I am in an email with a web link the web link doesn't work and I get a window saying that I must have a pop up blocker, but if I switch it off it is no different, what does work is switching the "enable Java script off", then when I get to the web site I can't use it until I switch the java script back on.
I can't do a screen shot either full or partial, when I try it changes the web site that is on screen to another.
So what have I done that might have caused problems, downloading Yosemite seemed to be the start of the problems. Since then I have started to install Mackeeper, after checking with a family members who should know, that MacPaw is safe. I decided that I didn't want to pay the subscription, so went through the uninstall instructions but it comes up as a pop up with considerable regularity.
My stress levels have gone through the roof with pop ups happening so regularly and not being able to use Apple mail.o can anyone help please?
S

Mail troubleshooting - Yosemite
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
SMTP servers keep going offline

My phone is logged in as my old apple id and it is telling me that the password is wrong, but i am typing the correct password for the new apple id... how do i change it!

My phone is logged into my old apple ID and is telling me my icloud can not sign in. I am synced into the new apple id on my mac and there is no problems. I have reset the password about 4 times. I need help

Settings > iTunes and App Store > Apple ID = Sign Out...
Then Sign In using the preferred Apple ID.
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622

HELP!!! When I sign into FaceTime or imessage, when I sign in it makes me sign in again and again until it says that the password is incorrect!!!! I know it correct!!! Please help I can't sign in!!

HELP!!! When I was using imessage on my phone it worked perfectly, but on my ipad, when I sign in it makes me write my password again and again until it says my password is incorrect!! Please help, I know my password is corrcect and I don't know what's going on with imessage.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

TS1398 i am unable to join my wifi network. it wont recognize my password and connect even though i know the password is correct

I just got an the new ipod touch and it won't recognize my password, Any suggestions?

Does the iPod connect to other networks?
Do other devices now connect?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My i massage docent want to work!! And it keeps telling me that the password is wrong when is not?? Help plz

My i massage docent work!! When i try to sing in to i massage it tells me that my password is wrong when is not?? Help plz

http://www.apple.com/support/icloud/systemstatus/

HT201320 i'm trying to add an email account and foolowed on screen directions but after "verifying account" screen i got new account" and no options highlighted but "cancel" The mail server is our local phone company. Appreciate any help.

i'm trying to add an email account and followed on screen directions but after "verifying account" screen i got "new account" and no options highlighted but "cancel" The mail server is our local phone company. Appreciate any help.

Hello there, shallotte07.
The following iPhone Troubleshooting Assistant should get you through all the steps to set up mail:
Apple - Support - iPhone - Setting up Mail Assistant
http://www.apple.com/support/iphone/assistant/mail/http://www.apple.com/support/iphone/assistant/mail/
Remember that some Service Providers require particular settings, and you may need to contact them directly to acquire that information. Check out the "Email cheat-sheet" section in the information that follows:
If iPhone can't find your service provider's settings, this article can help you obtain the necessary account settings from your provider.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Issues with Mail and SMTP and Gmail Accounts

So this isn't a question....more like a solution that I had to figure out.
We have multiple gmail accounts in our family and after upgrading to OSC Yosemite our gmail accounts wen't haywire. My wife was sending emails that eventually were sent from my gmail account (mass neighborhood emails at that.....and all replies came to me instead of her). I spent about 2 hours investigating and put together several different threads that finally fixed out problem. The root of the issue is that you can share the same Incoming Mail Server for all of your gmail accounts and your mail will go to the accounts that it is supposed to go to, but you have to have individual Outgoing Mail Servers for each of your accounts otherwise all outgoing mail will come from one account only. I don't know why this happened, it is a pain in the butt, but here's how I fixed it with 3 gmail accounts running through 1 mac.
1st - you need to remove all of your gmail accounts from mail via Internet Accounts in Settings. Just highlight the account and hit the minus sign at the bottom. You won't lose anything if you have your gmail settings set to default which backs everything up to Google's servers....it will all load back to you mac and it will all be available online at gmail.com
2nd - you need to add back all of your accounts one at a time (and follow all of the following steps for each account before adding another). Select the plus sign and choose Google (for gmail accounts only).
3rd - Give your gmail account a recognizable name in the "Name" field (if you have multiple Gmail accounts to add, you will want to distinguish between them).
4th - type in your username ([email protected]) and password. Make sure to add the suffix @gmail.com.
5th - Check the boxes that you want to add to your mac (mail, contacts, calendars, messages, notes).
6th - Click the "Details" button to ensure that you have an adequate description (see # 3 above) if you are going to have multiple gmail accounts to add.
7th - Open the Mail app.
8th - From Mail Preferences/Account Information Tab - make sure that you account is Enabled (check box next to "Enable Account", make sure that you have an adequate description name, email address is correct, Incoming mail server is imap.gmail.com, Username is your normal gmail login username (absent any suffix like .gmail.com), password is your gmail password.
9th - Then, from Preferences click on the Advanced tab and....Uncheck "Automatically detect and maintain account settings".
10th - Then, go back to Account Information Tab and.....from the Outgoing Mail Server (SMTP) dropdown box, select Edit SMTP List....
11th - You need to create an individual SMTP Server Account for each gmail account that you plan to add.
12th - To do this click the plus button. Server Name should always be smtp.gmail.com. Type in your own Description (I recommend naming it after the gmail account that you plan to attach it to).
13th - TLS Certificate should be "None"
14th - Click the Advanced Tab - From here, uncheck the box for "Automatically detect and maintain account settings". Then make sure Port is 587 (default is 25 for some ungodly reason). Check the box for "Use SSL".
15th - Set authentication to "Password". User name MUST contain a suffice (i.e [email protected]). Password is your normal gmail password.
16th - Click OK.
17th - Now your back at Preferences/Account Information - Link your account to the SMTP server that you just created by using the dropdown box next to Outgoing Mail Server (SMTP).
18th - Save all changes and close out of Mail App.
19th - Restart Mail and recheck steps 8-15....for some reason my passwords kept getting erased, but they eventually saved and took.
20th - Add another gmail account by following these steps and then recheck all along the way for passwords, suffixes, everything. You will want to make sure that your accounts are all properly linked to their respective Outgoing Mail Servers (hence the distinct naming descriptions).
21st - Once you have added multiple accounts send email between them to make sure that they are being sent from and received to the correct accounts.

Wow! Oh my goodness Patrick, thank you so much man. That's a ton of informatiion to take the time to write out step by step and share with strangers. I really, really am grateful to you. I've been dealing with this for a month, half the month I kept changing my passwords and kept assuming I was making some mistake. It used to work fine. About a week ago I started looking for a solution and couldn't find one that worked.
You have changed that sir! I'm good to go, stress level will lower when I am on my Mac, and I'm so glad to not have all these messages popping back up that I was done with!
Muchos Gracias Amigo! Owe you one...

IMAP setup for .Mac account and Gmail

I've been trying to use my .Mac account and Gmail with mixed results. I have been using Mac mail for some time and have my folder structure setup for personal and work. Now I want to add a work Gmail account and simply have a separate inbox for the Gmail account. I store messages from both accounts into the folders I have in the .Mac account.
Gmail caused all sort of issues using IMAP in this structure, basically creating another series of folders below the .Mac folder tree. The inbox structure was fine and I could stored Gmail messages into the .Mac folders. But there were duplicate copies of the messages in the Gmail IMAP structure. I wasn't sure if I should just delete the Gmail structure, but the duplicates were driving me crazy whenever I did a message search.
Now I've backed Gmail down to POP and I have all sort of sync problems between my laptop and desktop systems. On my laptop it shows no mail, but when I check Gmail. There is mail in my inbox.
Does anyone have an idea about how to use two IMAP accounts successfully in Apple Mail?

Okay. This has got to be a common issue. And I think I have it solved.
The secret is using an IMAP prefix of "IMAP" and then creatin labels of "IMAP/Foldername" on Gmail.
It's all generously explained on these links:
First setup IMAP on Google like this: http://mail.google.com/support/bin/answer.py?answer=77663&topic=12814
Then follow the advice here: http://www.macosxhints.com/article.php?story=2008041016554622
And more here for help with Mail and iPhone: http://5thirtyone.com/archives/862
Things get cleaned up immediately! Ah ... bliss.

I could not add my hotmaill account, it shows that my password is incorrect although I use it to login in on the website!!

I could not add my Hotmail account, it shows that my password is incorrect although I use it to log in on the website!!

Just found the problem those XXXXX made an new security procedure that require you to log in your Microsoft account, and get another password to use on your device (iphone) when you add your Hotmail account for the first time!!!

HT1689 How do I add another user to my iTunes account?

Is it possible to add another user to my iTunes account?
Thx!

Just have them use the same ID and password.

How do i add another iphone to my itunes account

can anyone help me please with my iphone problem

What do you mean "add another iphone to my itunes account"?
If you want to use your account then go to settings and sign in.
If you want to sync another iphone to your computer/library, then do so. You can sync as many as you like.
"can anyone help me please with my iphone problem"
What problem?

HT201320 I add another Hotmail account and Gmail account, aways show that the password in correct.

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