HT201320 I am the added e-mail on my wife's iPad. I can not delete any mail in trash? Thus Trash is collecting in bin. I can delete trash in her Mail account?
II'm having trouble deleting messages in trash bin in mail, only on the added e-mail account. The primary account functions fine! I note several users are having the same problem!
JAR
Hey BSK_AplSprtCm,
Thanks for the question. I understand that you are experiencing issues with your Mail account. It sounds like you may need to configure which mailbox is your Trash mailbox. To do so, see the following:
Mail (Mavericks): If messages aren’t stored where expected on the mail server
http://support.apple.com/kb/PH14957
If there’s another mailbox on the IMAP server (for example, Sent Items) that contains the messages you’re looking for, you can have Mail use that mailbox to store messages. To do so, select that mailbox (listed under the account’s name and icon) in the Mail sidebar, choose Mailbox > Use This Mailbox For, then choose Drafts, Sent, Trash, or Junk, as applicable. You can select any mailbox on your IMAP server to store draft, sent, deleted, or junk messages. If Mail can’t upload messages to a server mailbox, copies of the messages aren’t saved.
Thanks,
Matt M.
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Hope this is with Single User. If it is with Multiple Users then we need to check the permissions assigned.
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Hi,
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