HT201320 i am unable to switch my mail from home screen

Dear All,
I am unable to connect my mail. Also email section in home scteen is not supporting

This may help you
http://support.apple.com/kb/HT4810

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    I have had BT broadband for a year now and recently I have had issues sending mail from mac mail on my business email.  It comes back with an error saying to check that email is addressed properly and check smtp settings with admin.
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    cognitioncoach wrote:
    I have had BT broadband for a year now and recently I have had issues sending mail from mac mail on my business email.  It comes back with an error saying to check that email is addressed properly and check smtp settings with admin.
    This problem has only just started. 
    I searched the forum and found a sugestion to verify email in yahoo mail, whch I have done but still no joy.
    Any suggestions?
    Regards
    Steve
    Spent two hours on the phone today with BT. They escaleted the problem to a specialist support desk, which we then had to agree to paying a £30 charge if they were able to fix the problem as they say that it is a problem with mac mail. (Which it isn't because it works fine using a different broadband connection, and we have three laptops in the house all with same problem, using outlook as well as mail).
    All three laptops have been working with out fault for the last four years and just before christmas they all stopped being able to send emails using hotmail. Obviously BT have changed something somewhere along the line.
    The Specialist just changed our outgoing mail server to use BTs instead. (I have been using a different SMTP server anyway as a temporary fix since christmas) Whilst we are able to send emails, we are still unable to connect to hotmails SMTP server. Still had to pay the £30 though. As far as they are concerned that still counts as a fix. Another "solution" they gave me was to change the DNS address in system preferences- Not Ideal as everytime you connect your laptop to a new network you will have to reset them.An absolute joke.
    Their direct number is 08000 321 118 if you need them to talk you through it. Best to have your bank card to hand.
    Livid.

  • CANNOT SEND OUTGOING MAILS FROM HOM

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    Does web mail work?
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    That's the smtp address of your internet provider.
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