HT201320 I can't send email just receive it on my Iphone

Can't send email  on iphone..... can receive it, but I receive a message that SMTP  user name or password is incorrect... I deleted it and reentered it.. still doesnt' work..

Hi Nikkidog!
It sounds like this article about troubleshooting issues with mail accounts would have the most applicable steps for troubleshooting this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Similar Messages

  • Can't send email, just hangs in outbox...

    Since beginning of November, i have noticed my emails are not being sent. I have made no changes to my .mac account OR my imac system. I can still receive mail, but most of the sent mail, just hangs around in the outbox. Internet connection is fine, i have deleted the account and set it up again, only to have the same problem. I have an imac 10.4.11
    Looking through other questions on the forum, it seems that this is a reoccurring issue, i have tried some of the tactics to cure it to no avail, can anyone suggest a simple remedy please.....?

    I'm have the same problem. I just recently switched over from Time Warner cable as my internet provider to AT&T DSL. I have several macs and they are all set up now to use the AT&T DSL Modem. My laptop can send and receive email just fine, however, ever since I made the switch from Time Warner to AT&T my desktop can't. It can receive emails, but when ever I try to send them, I'm having the same problem where they just hang in the outbox.
    Were any of you able to resolve the problem?

  • Can't send email just stopped suddenly

    cant send email from mac, just stopped overnight

    I'm have the same problem. I just recently switched over from Time Warner cable as my internet provider to AT&T DSL. I have several macs and they are all set up now to use the AT&T DSL Modem. My laptop can send and receive email just fine, however, ever since I made the switch from Time Warner to AT&T my desktop can't. It can receive emails, but when ever I try to send them, I'm having the same problem where they just hang in the outbox.
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  • Can't send emails or receive emails

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    Dozens. Instead of Discussions users playing "guess that problem" though, why don't you tell us exactly how you're trying to access your email and what error messages or issues you are specifically having.
    We know you're using MobileMe. What email client? Have you had internet issues? On a laptop, are you mobile or in a fixed location? What happens when you send? What happens when you receive?
    The more detail, the better the help you'll get in return.

  • Can not send email from .mac account from the iPhone

    I'm having problems sending email from my iPhone from my .Mac Account and says the outgoing server timed out. Any Suggestions?

    This error message indicates you are not using the correct server port for .Mac's SMTP server.
    Did you transfer the account settings from your Mac to the iPhone automatically via the iTunes sync process or did you manually create your .Mac account on the iPhone?
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  • How can I send email from my domain from my iPhone using Gmail

    I want to send email from my iPhone using Gmail/Exchange but I want my emails to come from my own domain.
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    Is there a simplified process to solve this annoyance?
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    lukefromsudbury wrote:
    I have no idea what your're talking about. 
    Neither do I, nor any of the other posters in this thread.
    Watch the Video Here:
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    Shows you exactly how to do what you want.

  • Can't send email only receive using safe-mail

    I have a www.safe-mail.net email account and i have been trying to set it up on the Iphone.
    I switched pop 3 on etc in safe mail and entered the settings it suggests. I managed to receive email but it kept refusing to send it out.
    If anyone has any ideas would really appreciate it as it is driving me mad.
    thanks

    The Mac Mail program is not stupid but garbage in = garbage out.
    The colon being added between Earthlink's server and your user name is normal with an authenticated SMTP server.
    Although I have cable modem internet service at home, I've kept an old Earthlink dial-up account for use when traveling if a high speed wired or wireless connection isn't available (which is becoming less common). I use Earthlink's authenticated SMTP server to send messages with my Earthlink account when connected to my ISP at home and to send messages with my other email accounts when using Earthlink's dial-up for internet access when traveling.
    My Earthlink SMTP server settings are as follows:
    SMTP Server: smtpauth.earthlink.net
    Server Port: 587 (this is determined by the ISP used for connecting to the internet but since you are not using Earthlink for internet access, Port 587 should work but not always)
    Use Secure Sockets Layer (SSL): Off or not selected.
    Authentication: MD5 Challenge-Response
    User Name: Your entire Earthlink email address.
    Password: Your account password - the same password use for checking the incoming mail server for new messages.
    If these settings do not work, it is likely the ISP you are using for internet access is blocking the use of all SMTP servers that are outside of their network on any port even if authenticated.
    I don't want to use my ISP's way of sending and receiving email.
    I just want to use my ISP for DSL service and keep my earthlink
    mail email address.
    Unfortunately, you have NO control over this. You are at the complete mercy of your ISP and their restrictions.
    You can add your ISP's SMTP server information to the Mail.app and select/use your ISP's SMTP server to send messages with your Earthlink account which is completely invisible to all recipients.

  • Mac mail can't send email, only receive. Why?

    I have a webmail server that I installed on my mac mail. It is receiving emails, but it won't send. I use the correct port for outgoing emails and all the log-in info is correct. Can anyone help me? Is there a better mail app for mac I can use?

    The Mac Mail program is not stupid but garbage in = garbage out.
    The colon being added between Earthlink's server and your user name is normal with an authenticated SMTP server.
    Although I have cable modem internet service at home, I've kept an old Earthlink dial-up account for use when traveling if a high speed wired or wireless connection isn't available (which is becoming less common). I use Earthlink's authenticated SMTP server to send messages with my Earthlink account when connected to my ISP at home and to send messages with my other email accounts when using Earthlink's dial-up for internet access when traveling.
    My Earthlink SMTP server settings are as follows:
    SMTP Server: smtpauth.earthlink.net
    Server Port: 587 (this is determined by the ISP used for connecting to the internet but since you are not using Earthlink for internet access, Port 587 should work but not always)
    Use Secure Sockets Layer (SSL): Off or not selected.
    Authentication: MD5 Challenge-Response
    User Name: Your entire Earthlink email address.
    Password: Your account password - the same password use for checking the incoming mail server for new messages.
    If these settings do not work, it is likely the ISP you are using for internet access is blocking the use of all SMTP servers that are outside of their network on any port even if authenticated.
    I don't want to use my ISP's way of sending and receiving email.
    I just want to use my ISP for DSL service and keep my earthlink
    mail email address.
    Unfortunately, you have NO control over this. You are at the complete mercy of your ISP and their restrictions.
    You can add your ISP's SMTP server information to the Mail.app and select/use your ISP's SMTP server to send messages with your Earthlink account which is completely invisible to all recipients.

  • Just got an Iphone - Receives email but can't send email to anyone ( POP ). Error Message : "The recepient ... was rejected by the server because it does not allow relaying."

    Just got an Iphone - Receives email but can't send email to anyone ( POP ). Error Message : "The recepient ... was rejected by the server because it does not allow relaying." Please help............

    Hi johnnytoo!
    I know it's aggravating when you need to send an email and it doesn't go through! I have a link that provides step by step information from Apple's website that should resolve this for you.
    http://support.apple.com/kb/TS3899
    Please post back with your results, and have a good day!
    Christina B
    VZW Support
    Follow us on Twitter @VZWSupport

  • Can't send emails but can receive them! they just go to the outbox!

    cannot send emails just keep coming up with the same box
    3 buttons you can press: "Edit Message", "Use Selected Server", "Try again later".

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • HT201320 Can't send email....Followed instructions from Apple......deleted account ...started acct.....message still comes "password or user name is incorrect"....still receiving email.

    Can't send email after following Apple instructions to delete acct and then start it again......Same message user name or password is incorrect????
    Running Ios7.2

    Can't send email after following Apple instructions to delete acct and then start it again......Same message user name or password is incorrect????
    Running Ios7.2

  • I can not send email from my iPad .  Have been using it for over a year, all of a sudden I can only receive email.  I have a wifi connection in my home and have a A T &T cellular data plan?

    I can not send email from my iPad .  Have been using it for over a year, all of a sudden I can only receive email.  I have a wifi connection in my home and have a A T &T cellular data plan?

    I have a 1st gen iPhone that I just updated the software to 2.0.2
    Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
    Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
    Anyone???

  • IPhone 5 no longer receive emails, but can still send emails with yahoo email account. Any ideas to fix?

    iPhone 5 with iOS 8.1.2 stopped receiving mail yesterday. Have yahoo email account. Can still send emails. Have turned device off/on. Have done the dual off/on thing using top button and menu button.   Issue seems to be only with main inbox, as sub folders are receiving mail. Other Apple device is not having issues like this, just on iPhone.

    LAMfromA2 wrote:
    iPhone 5 with iOS 8.1.2 stopped receiving mail yesterday. Have yahoo email account. Can still send emails. Have turned device off/on. Have done the dual off/on thing using top button and menu button.   Issue seems to be only with main inbox, as sub folders are receiving mail. Other Apple device is not having issues like this, just on iPhone.
    Your issue is with the Yahoo email account which is notoriously bad.
    you can try deleting and reinstalling the email account.
    If that doesn't fix it try the yahoo email app.

  • Moved to a new house and now i can't send emails but i can receive them

    I just moved to a new house and now i can not send emails but i can receive them...

    New houses can do that. 
    We need more info - what email service is this issue about.  Do you use several (gmail, yahoo, icloud,...) and is this issue the same for all?  If you also use a computer or other device, is this issue common to them all?

  • HT1349 I can't send email but I can receive it   It says username or password incorrect.  But user name and pw haven't changed.  How do I correct?

    I can receive email but not send.  Message says user name or password wrong.  But neither has changed and iPhone works fine.  Just not iPad.  How do I correct?

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
     Cheers, Tom

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