HT201320 I have a iPhone 5c. Wanting to set up an email account on the phone. After entering email address and password it sets up an imap account automatically, when I need to set up a pop3 account. What's happening?

Have just purchased an iPhone 5c and have been trying to set an email account on it. Under the menus I have gone in for an "Other". Having enetered the email address and password the phone automatically sets up an IMAP account and I need it to be a POP3 account - I am not being given the option. What is going wrong?

POP3 is considered obsolete. In this age of multiple mobile devices, computers, etc. POP3 creates more problems than it solves. IMAP allows for full synchronization of the entire mailbox and all folders with all client devices. If you read a message on one, it will be marked as read on all client devices. If you delete it or move it on one, the change will be reflected on all devices (and the server, of course). POP3 requires that the message store be managed manually on all devices and can sometimes prevent you from being able to retrieve the message on more than one device at all.

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HT204053 I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?

I have one Apple ID and password, when I sign in iCloud enter Apple ID and password but can not Sign up " This Apple ID is valid but is not an icloud account." Why?

You can not create an iCloud account using a PC, set the account up on a Mac or an iPhone/iPad, then you will be able to sign into it on your PC.

I run Windows 8.1. I have received the result after several attempts uninstalling and reinstalling iTunes, "ITunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)" What can I co?

I run Windows 8.1. I have received the result after several attempts uninstalling and reinstalling iTunes, "ITunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)" What can I do? to solve the problem. Tried to clean the windows registry, no change. Very frustrating. Any advice is much appeciated.
Thanks.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Suddenly when I try and log in to the store I enter Apple ID and password and it just says "Unknown Error". If I try again it locks the account and I have to reset the password. Then the same thing happens again. Help!

Suddenly when I try and log in to the store I enter Apple ID and password and it just says "Unknown Error". If I try again it locks the account and I have to reset the password. Then the same thing happens again. Now reset password several times. Help!

Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa

I earesed my iphone 4s and reset it so they ask me to activate my phone, after puting my username and password they told it's not correct

i earesed my iphone 4s, and reset it ,so they ask me to activate my phone, after puting my username and password they told it's not correct.

Did you purchase this phone new or second hand.
If second hand you probably ran into this Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
you will need the original owners info. Find My iPhone Activation Lock - Apple Support

HT1212 How can I zero the password on my iphone from me itunes account? The phone has a smashed screen and I want to back it up before I replace it but none of the sliders are working due to the smashed screen?

My iphone has a smashed screen and my laptop which it was connected to has died under warrantee and been replaced. I am going to replace my iphone but want to back it up first. Unfortunately the screen wont work and there is a password on it meaning I cant access it from my itunes account on the new laptop. How can I disable the password from itunes and back up the phone. It wont turn off or activate any sliders.

You can't disable the password. If you could, what would be the point of having one?

I have tried to sync my iphone 4. Usually no problem but today it says the phone is in recovery mode and the phone seems to be frozen

I don't usually have a problem syncing my ipone4 but today I am getting a message on my Mac saying my phone is in recovery mode. My iphone is frozen with an illustration of the connector and itunes.

Legitimate unlocking does not require the original carrier's SIM after restoring the phone. So maybe something went wrong, for which you should contact Orange. Or maybe you didn't do the unlocking through Orange.

HT4972 i have updated iphone 4.1 to 6 but i could not open the phone can you help

as per your instructions we contacted at@t to open lock for my phone. they have opend after that i upgrde my iphone but coluld not activate it. It says that "Could not activate iphone" Yopur Iphone could not be activated because the activation server is temporarily unavailable. Try connecting your iphone to itunes to activate it. or try again i n a couple of minutes, If this problem persists contact Apple Support at apple.com/support. this is the message iam getting in the phone can please help me to active , Thanking You , Regards Ganessan.

http://support.apple.com/kb/TS3281
Apple does not respond here this is a user to user forum There are no Apple staff here
Millions have updated without issue

Hi, my friends ID and password works fine for downloading apps etc but when I try to set up iMessage once you put in the apple I'd and password it say email incorrect so can't go any further but we know this is correct. please Help and thanks

Hi
I have set up iMessage and FaceTime and tried to set up for a friend but won't work? The apple ID is ok as downloading Apps but when I try to set up iMessage it won't go to the next stage as it says the EMail can't be verified? Either though we know its working
Please help

Reset all settings and try again. If that doesn't help contact Apple.

My iphone 5 is frozen on the screen that shows a cable and itunes symbol. I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes. The phone was mid update when it was disrupted....

I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected. Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes. I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success. ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes.. Please help!

Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

HT201441 i have bought a second hand iphone 4s which is stilllinked to previous owners itunes ID.I cant get his details off him as he has his money and is blanking me. I can't get anything on the phone after setting up the language.HELP!!

I cannot activatea second hand iphone 4s as i don't have previous owners itunes ID. I can't get anything on the phone after setting the language as its asking for activation. Please can anyone help ???? Ideally i would like to get it back to factory settings and start afresh but right now i would settle for anything. Should say i only have the phone and charger, no box so no details

Unfortunately, the only one who can help is the previous owner. Otherwise you will not be able to activate and use the phone. Apple can't/won't help you with this either.

HT1212 ipod touch disabled due to too many tries on password. tried to restore through itunes but says I need newer version for software. now what?

ipod touch disabled after too many tries with password. tried to restore through itunes but says we need latest version of software. now what?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I have an iphone 5 with ios 6. I am trying to setup a new exchange email account. I need the backslash but it is not available. I can find it on other apps but not when trying to set up the mail account. (it is not on the keyboard)

I have an iphone 4s with ios 6. I am trying to setup a new exchange email account. I need the back slash but it does not show up on the keyboard. I know it is supposed to be on the +key (and is for other apps) but for some reason it is not available when setting up an email account. Is this on purpose or am I doing something wrong?

I can tell you that with Sprint their coverage area isn't as good as Verizon or AT&T.
Are you sending these imessage while on wifi or cellular data? Also your husband would need to be in a good coverage area.
Usually when imessage is unavailable it will send it as a text. Does your husband receive your imessage as a text?

Can anyone tell me what I need to set up iPhone 4? I have my email address and password but not user ID. What is this?

Do I need a user ID to set up a new iPhone. I have email address and password but not sure what the user ID is?

User ID is an Apple ID you use to buy paid or free stuff from the Apple Store, iTunes Store...
It is in no way essential to use your iPhone, but it is indeed needed to purchase/download free or paid Apps, songs, books and so on.
You can set-up a free Apple ID from your phone, or on → https://appleid.apple.com
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Me and my girlfriend have 2 iPhones i want them to sync individually not together same apple id

me and my girlfriend have 2 iPhones i want them to sync individually not together same apple id
with icloud it merged our games and contacts and its a pain but before ios 5 with cloud it worked normally

Keep your shared AppleID for iTunes purchases, but use separate iCloud accounts for syncing. would suggest also using the separate accounts for iMessage.

HT201320 I have a iPhone 5c. Wanting to set up an email account on the phone. After entering email address and password it sets up an imap account automatically, when I need to set up a pop3 account. What's happening?

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