HT201320 I keep getting the message that my user name or password is not correct.

I am attempting to add a new email account to my phone. I had the account, but it got deleted by accident.
Now I cannot get it set up because I keep getting the message that the username/password is incorrect.
It is NOT.
Help

If you have two-step verification turned on in your email account, you'll have to log in with a browser and turn it off.

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HT4528 My iPhone and iPad will receive .msn e-mails, but I cannot respond to them, getting a message that says "User name or password incorrrect" when the same username and password works on mt MacBook Pro. What gives?!

My iPhone (and iPad) will receive .msn e-mails but will not allow me to respond or forward, giving an error message that says the username or password are incorrect for the SMTP, but the same configuration allows me to receive AND send from my MacBook - what can I do to correct this?

Alright, I'll take a mea culpa on this. I just recalled the one thing I didn't try which was establishing an application-specific password for the phone:
http://www.google.com/support/accounts/bin/static.py?page=guide.cs&guide=1056283 &topic=1056286
This seems to have worked. Yay!

How can I get my ES2 loops to play correctly? I keep getting the message that the audio is not found when I drag the loops from my audio browser even though they play fine in the preview.

How can I get my ES2 loops to play correctly? I keep getting the message that the audio is not found when I drag the loops from my audio browser even though they play fine in the preview.

It's exactly as I stated. Whenever I try to drag these kinds of loops (ESX24 / software instrument loops? the ones marked in green with the white music note next to them) from the loop browser into the timeline a message comes up saying Audio Not Found for that loop. And a new track is created automatically when loops are dragged into the timeline, so I'm not creating some other random / synth instrument track so I'm not sure what the deal is... But perhaps I'll try creating a software instrument track first and then drag the loop into that track and see what happens - maybe there's something with the default settings that automatically creates audio tracks whenever loops are imported?

TS1702 I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what wrong i

I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!

I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick

HT5622 When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?

When trying to log on to I-Cloud with my Apple Id, I keep getting the message that this is a valid Apple Id but not an I-cloud account???How do I link my I-Tunes Apple Id with I-Cloud?

You are logging in iCloud for the first time. In this case, first you need to log in iCloud on an iPhone, iPad, iPod touch or Mac. See > http://www.apple.com/icloud/setup
If you have not got a device to set iCloud up, you cannot use it. You can only use iCloud on your PC if you have got an Apple device

I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred" HOW do I fix this?

Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)

What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

I keep getting the message that my adobe flash player plugin has crashed what can I do to fix this

I keep getting the message that the adobe flash player plugin has crashed what can I do to fix this problem

Maybe post your question in the Flash Player forum?
http://forums.adobe.com/community/flashplayer

I keep getting the message that I need to download the images update to open old documents. The update was downloaded on 11/24/13. Checking for new updates shows all updates have been made. What is the issue?

I keep getting the message that I need to download the new update for ipages when opening old documents. The latest update that I have download was done 11/24/13. When I check for updates it shows that there are no new updates available. I downloaded Maverick a few weeks back on to my iMac. What is the issue

You have both your older iWork apps and the newer Maverick apps on your computer.
The new Maverick apps are in the Applications folder.
The older iWork apps are in the Applications/iWork folder.
Of the two, the older iWork apps are more useful so don't throw them out.
Check out about Pages 5, keeping the older Apps and how to manage updates here:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=6f02f15454adf b3c68b0a871f2ed6447&mforum=iworktipsntrick
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=432&mforum=iworktips ntrick
Peter

TS1315 when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an unrecognizable format. It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic.

when trying to download photos from my digital cameras I keep getting the message that pics can't be downloaded because of an "unrecognizable format". It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic. I have had these cameras for a few years and have never had a problem downloading.

I am having the same problem which has happened very infrequently before. Generally it's one photo and happened when my battery died.
However today I tried to download six photos.
None would download including several others for a total of 21 that would not download.
Since I had just installed a new powered hub and added three new external 4T hard drives, I got concerned that it was the hub. Then got really worried that I'd have problems with the data I have been backing up.
However following this sequence of events, I've determined it's not the hub, but still don't know what is causing the problem.
(1) Put a fresh battery in the camera - same results
(1.5) Used a different port in the new hub - same results
(2) Put the card in the card slot in the back of my iMac - no problems except that one image I knew about last week. The six new images imported.
(3) Tried again using the cable - still same error
(4) Changed cables - my husband has the same camera - still same error
(4) Put the card in his camera with his cable - still same error
(5) Put the card in a card reader and used the same slot in the new hub - no problems - same one wouldn't import but message that there are no new photos to import.
(6) Moved the offending one image to the Trash while the card was in the card reader
(7) Put the card back into my camera and used my cable. iPhoto had no error and displayed the message there are no new photos.
Conclusion:
Not the camera
Not the cable
Not the hub
Must remove bad photo from the card
However, I have not had to do that before. I went through several imports on vacation when there was one bad image and just ignored it each time.
Any idea why this is happening now?
Thank you

I am trying to install firefox 4 and keep getting the message that you have to reboot your computer to complete the uninstall i have done this a number of times any suggestions

i am trying to install firefox 4 and keep getting the message that you have to reboot your computer to complete the uninstall i have done this a number of times any suggestions

Firefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html

Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?

Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?

Hello Sheena - Thanks for your help. I will give it a try. Ralph
From: Sheena Kaul <[email protected]>
To: Ralph Alderson <[email protected]>
Sent: Tuesday, March 3, 2015 3:19 PM
Subject: Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
Tried to download cc and I keep getting the message that the program was downloaded but corrupted. What's best to do next?
created by Sheena Kaul in Creative Cloud Download & Install - View the full discussionHi Ralph, Please refer to the help documents below to fix the issue:1. https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html2. https://helpx.adobe.com/creative-cloud/kb/error--60-trying-download.html Regards,Sheena If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7248708#7248708 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7248708#7248708 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creative Cloud Download & Install by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

I keep getting the message that apple id is dissabled,when i try to purchase

why do i keep getting the message that my apple id has been dissabled, and i cannot find out why in the support section

I have the same issue... Any advice?

I keep getting the message that my registry settings are missing for importing and burning cd's and dvd's. Why?

I keep getting the message that my registry settings are missing for importing and burning cd's and dvd's. Why?
I've completely uninstalled iTunes per the support instructions and reinstalled. But I still get the error message each
time I click on the iTunes icon. I went into iTunes support and searched for registry settings and got an error message 404.
It was no help.

Hey JWeaver208,
Thanks for the question, and great troubleshooting so far. If you continue to see this message after uninstalling and re-installing iTunes, you may need to install the device filter in the Windows registry, as outlined in this resource:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
Thanks,
Matt M.

I keep getting the message that my start up disc is almost full, what can I do?

I keep getting the message that my start up disc is almost full. What can I do?

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

HT201320 I keep getting the message that my user name or password is not correct.

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