HT201320 i'm trying to add an email account and foolowed on screen directions but after "verifying account" screen i got new account" and no options highlighted but "cancel"  The mail server is our local phone company.  Appreciate any help.

i'm trying to add an email account and followed on screen directions but after "verifying account" screen i got "new account" and no options highlighted but "cancel"  The mail server is our local phone company.  Appreciate any help.

Hello there, shallotte07.
The following iPhone Troubleshooting Assistant should get you through all the steps to set up mail:
Apple - Support - iPhone - Setting up Mail Assistant
http://www.apple.com/support/iphone/assistant/mail/http://www.apple.com/support/iphone/assistant/mail/
Remember that some Service Providers require particular settings, and you may need to contact them directly to acquire that information. Check out the "Email cheat-sheet" section in the information that follows:
If iPhone can't find your service provider's settings, this article can help you obtain the necessary account settings from your provider.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

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