HT201320 My email won't work anymore on my Iphone 5.  Every time I add an account, it says it can't verify acct. Please help!!

Since yesterday, 12/18/13, I can't receive emails on my Iphone 5.  I changed my password 2 days ago on my email acct while on my laptop, and when I tried to access my email on Iphone 5, it wouldn't accept password.  I even tried deleting and readding account, still not letting me. Please help!!  Do I go to a Verizon store or an Apple store for help, very unsure.  Just got this phone in June, this is my 1st problem yet.

Hi fromnapa,
It may help to force close all open apps and reset your iPhone.
Force an app to close in iOS
http://support.apple.com/en-us/HT5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/en-us/HT1430
If you're still unable to retrieve your recent email, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
https://support.apple.com/en-us/HT201412
Regards,
Allen

Similar Messages

  • I was exporting one of my iMovie projects, and then iMovie suddenly froze. I restarted my computer but when I opened iMovie my project wasn't there anymore. I don't have time machine is there a way to get my project back? PLEASE HELP

    I was exporting one of my iMovie projects, and then iMovie suddenly froze. I restarted my computer but when I opened iMovie my project wasn't there anymore. I don't have time machine is there a way to get my project back? PLEASE HELP

    If the system just Restarted on it's own, Shut down while you were working on something then started back up all those changes, edits, you had done in that app, document, are gone.

  • How can i change the email address that the new secuirty questions answers get sent to, it is the wrong address and i can not change it. please help

    Hi
    i bought the itunes music credit, and when tried to redeem it asked for my ID, i have put the details, then it asked for the security questions answers, which i can not remember. when i try to reset, the email get sent to un unknown email address which i dont own... i tried everything to update my email addresses and its still not changing. i dont know how this weird email got there, i dont own it....
    please help!!!
    thanks,
    Nawrus

    You won't be able to change the rescue email address on your acocunt until you can answer two of your questions, if you don't recognise the address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • My Yahoo email won't update anymore on my iPhone 6

    I have an iPhone 6 using IOS 8.3 and about a week ago it stopped updating my yahoo email account.  It worked just fine for many years.  I didn't update anything before it happened.  I have deleted it off my phone and added it back on several times and still nothing.  I've changed my yahoo password and nothing.  It just says "Updated on 4/3/15" and that it "Cannot Get Mail, The connection to the server failed".  I have no problem accessing the same yahoo account from my iPad, my Mac, my work PC.

    Hi fromnapa,
    It may help to force close all open apps and reset your iPhone.
    Force an app to close in iOS
    http://support.apple.com/en-us/HT5137
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/en-us/HT1430
    If you're still unable to retrieve your recent email, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    https://support.apple.com/en-us/HT201412
    Regards,
    Allen

  • Why, when after upgrading Firefox my Yahoo bookmarks won't work? It happens pretty much every time there is an upgrade and it is frustrating as hell!!!

    All of the bookmarks are there if I go to bookmarks in the toolbar and click on "go to bookmarks" they are all there. Usually it is a list of folders when you click on the icon and so far refreshing the toolbar or bookmarks hasn't helped. I have also uninstalled and reinstalled the toolbar so far same thing. They work fine in IE but that piece of crap keeps randomly stops working and that is why I have been using Firefox 95% of the time for my home computing.

    This is not a Firefox issue, you could try downgrading to version 18 or 17 but Yahoo needs to update their toolbar and they haven't been doing anything to solve issues regarding them except by laying the blame on us.

  • HT1349 My Apple MacBook Pro won't start up.  It is stuck on grey screen and I reset all of the stuff.  It still won't work also half the screen goes dark then you have to shake it till it goes back on.  Please help.

    MacBook Pro     Older version with grey keyboard

    You might have better luck posting on the Mabook Pro discussion forum, as this is the OS X Xserve server forum.
    Have you tried booting it from a DVD? If so and you find the same result, then its probably a hardware issue.

  • HT5622 Whenever I purchase something.. It always doesn't work even though I have my payment info on it.. How come it always says I can't purchase? Please help me solve this so I can purchase..

    Why can't I purchase anything? Even though. I have my account info in my apple I.d..

    Contact iTunes support for help. http://www.apple.com/emea/support/itunes/contact.html

  • HT1338 my 5th generation ipod won't sync anymore to my PowerMac G4.  It worked fine, but when I installed a new hard drive it won't work anymore.

    my 5th generation ipod won't sync anymore to my PowerMac G4.  It worked fine, but when I installed a new hard drive it won't work anymore.  I've re-installed iTunes, the latest version for Tiger, I've reset and restored my iPod.  The ipod shows up fine in the source banner and I can transfer files to it, however when I unplug the iPod the files are not there.

    Maybe try to repair the iPod's HD using Disk Utility located in the Applications -> Utilities folder.  If that doesn't help, try a low level reformat of the drive using the same application.  Make sure you choose Mac OS X Extended (Journaled) as the file system format.
    B-rock

  • I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please?

    I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please? Thankyou

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
    You also said: "It also will not let me download any music onto it." What happens when you try to sync music to the iPod?

  • My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!

    My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!

    Welcome to the Apple Community.
    Delete the apps purchased by your cousin and purchase your own.

  • My USB external hard disk won't work anymore after I updated to 10.4.10

    As I said in title since it's quite urgent to me. ALL of my files is in my external hard drive. It's format as FAT or FAT32 I can't remember since I use it between mac and PC. More than that IT IS WORKING FINE UNDER PC. Before updating to Mac 10.4.10 I used my hard disk fine till I updated to this version. I plug in my usb port and after a hours it still won't be detected. I can find my hard disk in finder or desktop. I have tried plug my hard disk to other MacBook or Mac Pro but still won't work anymore. However it's working fine under PC or when I started my MacBKPRO as WindowsXP under bootcamp, my hard disk is working fine, too.
    I have search this forum and seems someone have got the same problem as I face. I don't know what to do...and I feel so disappointed to Mac.

    As Mac OS X has no known viruses in the wild, that leaves you with one of three possibilities.
    1. When connected to the Windows machine, a virus has written over a critical boot block area which allows the drive to become crossplatform. Get the latest Windows virus detection software and make sure the drive is clean of Windows viruses.
    2. The firmware that allows it to communicate driverless has become corrupted on the drive case. Replacing the drive case itself will eliminate that problem, as suggested earlier.
    3. The directory damage is just enough that the boot block itself is damaged. Backup any critical data from the drive onto the Windows machine first, and run Alsoft Disk Warrior 4.0 to repair the directory and see if that works.
    The fact that Mac OS X 10.3.9 won't read it basically eliminates this as a 10.4.10 problem. Only a boot block or firmware issue like this could make a drive not readable on one platform, but readable on another.
    P.S. please note the nomenclature of Mac, versus MAC on this user tip, as it appears you haven't learned it:
    http://discussions.apple.com/thread.jspa?threadID=503342&tstart=10

  • When I updated to OS 5.0 my old apple id which was not an e-mail address won't work anymore, how can I fix this?

    When I updated to OS 5.0 my old apple id which was not an e-mail address won't work anymore, how can I fix this?

    There is no way to consolidate iTunes accounts.
    Setting up an iPhone has never required creation of a new Apple ID.
    You've apparently purchased content with both Apple ID's.  Sign into the device with the correct Apple ID and sync the content.

  • My hotmail account won't work anymore...

    Question
    my hotmail account won't work anymore, it comes up but when I try to do an action (delete a message) it won't do anything, I've restarted the webpage and updated firefox but it keeps doing the same thing, this was not happening a few days ago

    Well, Hotmail no longer works with Firefox on my desktop. Strangely enough when I use my iPad to access hotmail I have the same problem if I set the browser to emulate firefox. I have not tried the firefox app for mobile yet. When my iPad is set to appear as mobile (generic) then firefox works.
    Others at work have all had the same problem (and with Chrome but that is not something I want to use anyway). Some have switched to Opera as a temp solution.
    Two said whern they disabled silverlight, firefox worked fine. I tried that and it did not. (I have had problems with Silverlight with firefox 10 & 11) I have tried disabling all extensions and plugins and adding one back at a time and so far no luck. My Google account works OK. Any suggestions not only welcome but might be life-savers.

  • Update 32bit - 64 bit and network won't work anymore

    Hi
    I update (means clean install) Vista Business 32 bit to 64 bit and after that the network connection
    won't work anymore. Problem is that vista won't get the IP-address from DHCP (tried in small office network with some cheap Zyxel and big corporate network with expensive stuff) and said that the connection is limited and network is unidentified. I try to
    solve this problem with google and already try some regedit things, update Vista with SP2, update network controller driver and
    try to limit speed & duplex to 100 Mbps and 10 Mbps but non of those works. Checked
    also with linux and the computer gets the IP which mean that the network adapter works and there have to be some problems with this Vista Business 64 bit.
    Does someone have any clues what is the problem and how to fix it?

    Hi Thalian,
    If you specify a static  IP address, can you connect to Internet?
    Meanwhile, what’s result of network troubleshooter?
    Alex Zhao
    TechNet Community Support

  • Updated my iPod touch 3rd gen to 5.0.1 from 4.3.2 and now the screen my iPod won't work anymore.

    Updated my iPod touch 3rd gen to 5.0.1 from 4.3.2 and now the screen my iPod won't work anymore. I restored it, I backed it up and I held the power and Home buttons for the reboot and still nothing. I've been looking to see if any one had the same problem and one guy did but they tOld him it was his hardware, but I don't think it was because my friend was able to get it working but it would stop working again like in 10min. So, has anyone had the same problem and can help? Please, I will greatly apretiate it. :)

    What do you mnean that the screen does not work?
    When you touch the screen the iPod does not respond?
    Nothing shows on the screen?
    Or what?

Maybe you are looking for