HT201320 my ipad will not accept my email information and will not work

I add all my email information in the same way as all other devices but my ipad and iphone will not allow me to set up my email account

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

Similar Messages

  • I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawa

    I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol

    Hi there,
    Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
    If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
    Recovery Mode and Restore - Apple
    Let me know if this helps,
    Nathan

  • TS3899 Links contained within emails on my ipad do not work

    Links contained within emails on my ipad do not work - help please.

    Links contained within emails on my ipad do not work - help please.

  • Customized strings in iPad viewer not working?

    Hello,
    per request of client i've tried to change one string in viewer for iPad. So i've created template in DSP App Builder, modified this template on my computer, choose this file in App Builder and prepared another build (V28). Unfortunately, i still see old original string (i've double tested that i'm downloading new version of app). When i now check DPS App Builder, it just says "Asset stored on server", so i asume, that everything goes smoothly on this side.
    Any similar experience with customized strings?
    Thanks
    Martin

    Everything was done from scratch with V28.
    1. 10. 2013 v 16:14, Bob Bringhurst <[email protected]>:
    Re: Customized strings in iPad viewer not working?
    created by Bob Bringhurst in Digital Publishing Suite - View the full discussion
    That's odd. It worked for me when I tested it. Perhaps you should try moving the current xml file to a different folder, downloading a new version, copying and pasting, and rebuilding.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5728130#5728130
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5728130#5728130
    To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5728130#5728130. In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Digital Publishing Suite at Adobe Community
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  • HT201356 I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist?

    I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist.
    I have alternate icloud email attached to my iPad and I accidentally delete it from appleid.apple.com. And now I can't log out that iCloud account because it doesn't exist and it can't recognize my password.

    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • My iPad would not complete the back up to iCloud.  The solution re: resetting my iPad did not work.  Are there any other ideas?

    My iPad would not complete the back up to iCloud.  The suggestion re: resetting the iPad did not work.  Are there any other ideas?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My Ipad Screen got struck and Ipad is not working .On using updated IOS 7

    My Ipad Screen got struck and Ipad is not working and not allowing to shutdown also.
    Only SIRI is working. and that also not able to open any app. Today Morning I updated IOS 7. It was working fine for a while. WHen I tried to Minimize one of the app using fingers by multi touch  it got struct. Now neither app closed completely not screen is moving. Just got struck.
    Please check regarding this issue and provide me solution

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • The front camera of my iPad 2 not work .   with the guarantee I can change my product.

    The camera of my iPad 2 not work
    But I have one year   with the guarantee I can change my product
    I want change my iPad 2   For  the new iPad 2.   can make that change with my warranty ?
    If if my product has problem  I have only 2 months with my iPad 2
    <Email Edited by Host>

    Have you tried closing the Camera app completely and seeing if it works when you re-open the app ? From the home screen (i.e. not with Camera 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    If neither fix it then you could try contacting Apple.

  • The device mini iPad is not working  after the update of the system

    Hello,
    I need help that my mini iPad is not working at all. I started an updating process from the system but then it shuts down and it never opens again! even though the charge is full.
    please replay me .
    Best,
    Mawaddah

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • IPad activation not working please help Urgent

    iPad activation not working, I got this message "this ipad is currently linked to an Apple ID, sign in with the Apple ID that was used to set up this iPad. I enter my icloud account and user name to the computer and its ok, but not working for ipad

    See if these Apple Support documents help you ...
    https://www.apple.com/support/appleid/
    Find My iPhone Activation Lock: Removing a Device from a Previous Owner's Account
    http://support.apple.com/kb/ts4515
    If not those, then go to Apple Support for some official Apple Support help ...
    Apple Support
    http://www.apple.com/support/
    Apple Retail Store - Genius Bar
    http://www.apple.com/retail/geniusbar/

  • I have a linksys WRT54G router that we use as a base. I want to use Airplay using Airport Express and hook up my stereo to it. How can i set up my Airport express without a PC/laptop? I just downloaded Airport utility on my iphone and ipad,will that work?

    I have a linksys WRT54G router that we use as a base. I want to use Airplay using Airport Express and hook up my stereo to it. How can i set up my Airport express without a PC/laptop? I just downloaded Airport utility on my iphone and ipad,will that work? And one more thing about the setup, the linksys router shich acts as a base is in a different room as the airport express which i wanted to use for airplay. So I'm hoping to hook up the Airport express via wireless signal. If i can set it up, can someone pls help me out by posting detailed instructions. Thanks so much!

    The first message that AirPort Utility will display during the auto setup will be that the Express will be confgured to "extend" the network. When AirPort Utility analyzes the network further, and sees that the Express cannot "extend" the 3rd party network, the next message will indicate that the Express is being configured to "join" the wireless network.
    Once the Express is configured, if you later go into AirPort Utility to check the settings under the Wireless tab, you will see that the Wireless Mode is indeed "Join a wireless network".

  • I clicked on "Erase all Content and Settings and now my ipad is not working, only the apple logo appears. how to i reset it back?

    I clicked on "Erase all Content and Settings and now my ipad is not working, only the apple logo appears. how to i reset it back?
    Some please show me how to reset it.

    Here is some information from Apple:
    http://support.apple.com/kb/TS3274
    http://support.apple.com/kb/HT4057

  • I was doing an update on my ipad2 and I received an error and now my ipad is not working at all.  On the screen it just has the apple logo and a loading bar, but nothing is happening.  What can I do?

    I was trying to do an update on my Ipad2 and it looked like it was getting ready to load, but then I received an error message.  Now my ipad is not working at all.  The only thing that appears on the screen is the apple logo and a loading bar.  I tried to turn it off, but it just wont do anything. Help!

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • IPAD Mini Locked after iOS upgrade, tried reset on iPAD did not work, plugged in and device not appearing in iTUNEs for reset/restore

    PAD Mini Locked after iOS upgrade, tried reset on iPAD did not work, plugged in and device not appearing in iTUNEs for reset/restore.  Just get an Apple Logo then a flashing blue screen as if it is caught booting up.   This has happened twice before and iTunes restore fixed it.  But this time device not appearing in iTunes.
    Running iTunes for PC.  But as stated restore has worked before!  Any help greatly appreciated!!

    Place the device in DFU mode and let iTunes restore the device to factory condition.

  • The sound in my IPad is not working after I downloaded the new iOS 7. I tried to reset the IPad to no avail. Could anyone be so kind to help me?

    The sound in my IPad is not working after I downloaded the new iOS 7. I tried to reset the IPad to no avail. Could anyone be so kind to help me?

    I"m going to make the presumption that you've checked the volume and that you don't have it muted. One thing some have suggested is to go into the settings and reset all settings.
    It is kind of a drag because you wil have to retweak everything but it's helped for some.

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