HT201320 The purchase of the game.

I'm going to ask about. Buy in-game money. I find that (Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at www.apple.com/support/itunes/ww/. ") How I fix or support staff. Thank you

Click here and request assistance.
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HT204088 Hi team can your team send me the purchase record of the game barcode soccer

Hi team
Can your team send me back the purchase record for the game barcode soccer that I purchase under this account thanks

This is a User to User Forum... What do you require and from whom...

HT5622 I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account

I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.

toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4314 I have a game under one account, now I have an Itunes card under a different account, how can I use the $$$ in the card for the game I'm playing, I need to purchase different items for my game.

I have been playing a game for a while under an account, now I have an Itunes card under a different account and would like to use that $$$ to purchase items for my game, but it doesn't let me because the game was downloaded under the original account. How can I use the $$$ in my new account?

same here but i cant purchase a movie or anything

I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.

With a new account, you'll need to rebuy the games.
Each user should have their own icloud account, otherwise they end up getting the same emails, contacts, calendars, notes, reminders, etc. - usually not what you want. But if all have been sharing the same itunes ID, keep it that way, you can have different IDs for itunes and icloud.
If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account. This only disconnects the device from that account, no data is lost on icloud. Then enter the account ID that you want to use.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/

HT1977 I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

PES 2012 is no longer available in the US App Store and only on the British App Store currently.
http://pes-2012.en.softonic.com/iphone
That (an app no longer available) happens sometimes.
Your only way is if you have the appt on your computer such as in the recycle bin/trash or in a computer file backup. In that case move it to your iTunes library and sync.

I have bought an Item from apple store Called "Scarry Tribes , 19,999 sale ! . from develober Called "XYRALITY GmbH" Type: In App Purchase , and no thing added to my Account in the Game !!?

I have bought an Item from apple store Called "Scarry Tribes , 19,999 sale !" . from develober Called "XYRALITY GmbH" Type: In App Purchase , and no thing added to my Account in the Game !!?
and if you cam Help Me I'll Copy the Invoice or Order number .. !

While I am no fan of Best Buy and would not buy a lightbulb from them I doubt you issues have anything to do with your iMac and more to do with your lack of experience and simply getting bad advice. Judging by you post I suspect you have loaded your computer down with a lot of crapware and that has caused it's problems. For example running antivirus apps on a Mac not only is a waste of time, it's a waste of money, system resources and will eventually create more problems that it solves. Please begin educating yourself on the subject by reading Thomas Reeds articles on the subject, Thomas is a frequent and knowledgeable contributor to these forums. You can find his webpage at http://www.reedcorner.net/tech-guides/
The good news is here are absolutely no, zero, zippo viruses for OS X. There are other types of malware available (for example trojans) however they differ greatly from viruses in that the use has to download and install them, whereas viruses do not work that way. OS X is not like MS Windows and is extremely secure.
My suggestion at this point would be to clean your computer of the crapware (including antivirus apps) however before doing so please download and install EtreCheck and post its report. Then we can see how your computer has been configured and begin to give you some advice on the next steps.

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

Downloaded free game for my iPad 2; made several in-app purchases. The game no longer works, it's happen to all users (customers). Deleting and re-downloading refreshes the game to level 1. How can I get a refund?

You can contact iTunes and ASK for a refund. Then make make an exception to their all sale are final policy.
Refunds from the App Store or iTunes - Apple Club
In the future set the restrictions so that in-app purchases are prohibited and that a password is always required.
iOS: Understanding Restrictions

I have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~

i have made many purchase on app but when i want to made an in-app purchase of a game, it appears "your purchase could not be completed". i have disabled the restriction already but it still doesn't work. anyone can give a hint or a hand here? cheers~~~

http://www.apple.com/support/itunes/contact/

HT3702 I have never ordered anything. Everything in this list. Press to edit. To purchase anything from this game. Answer "No" for the transfer of the game. It has cost me a lot of money. I did not like it and would not pay this amount. For games that

I have never ordered anything. Everything in this list.
Press to edit. To purchase anything from this game.
Answer "No" for the transfer of the game.
It has cost me a lot of money.
I did not like it and would not pay this amount. For games that are too expensive.
Billed To:
[email protected]
preethep notate
Bangkok
Bangkok 10400
THA
Order Number: MHBG76LW0Z
Receipt Date: 22/05/12
Order Total: $49.99
Billed To: American Express .... 7009
Item
Developer
Type
Unit Price
Real Football 2012, Suitcase full of coins
Report a Problem
Gameloft
In App Purchase
$49.99
Order Total:
$49.99

This is a user to user forum. Apple is not here. Apple does not read here. Apple does not post comments or answers here.
Use the Report a Problem link on the receipt to contact customer service.
Also, change the password for your Apple ID connected to this account and perhaps remove the bank card information until you have this resolved.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/

HT201209 "Does anyone know how to purchase extra gems for the game Clash of Clans with an i-tunes gift card?"

How do you purchase in-app game extras like gems for the game Clash of Clans with an i-tunes gift card? I have downloaded three $10 gift cards on my i-phone 4 and can't seem to purchase any extra game stuff (gems) without it charging my credit card that I have attached to my i-phone. So what I am saying is I have $30 worth of i-tunes gift cards downloaded on my i-phone and can't seem to use it, not for what I want anyways...
Thanks any help would be great!

Do exactly what it told you to do and contact itunes support

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried r

Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried removing the game several times and reinstalling but the box still appears, I even tried installing the game on a different apple I'd, and still the box is there, do you k ow how to fix this?

Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari

HT1527 I just brought a game for my MacBook Pro, however, after I purchase the game I notice it was for IPADS I brought it for my IPAD 2 yrs ago. So how do I get the game on my macbook pro or my money back.

I just brought a game for my MacBook Pro, however, after I purchase the game, I notice it was for Ipad 2 years ago, So how do I get the game on my macbook pro or get my money back.

Marilyn98 wrote:
I just brought a game for my MacBook Pro,
You mean you just bought a game though iTunes thinking it was for your MacBook Pro.
So how do I get the game on my macbook pro
You don't. You can go to Apple menu > App Store to purchase games for your MacBook.
or get my money back.
Contaact iTunes support here -> http://www.apple.com/support/itunes/contact/

HT4623 I have an apple ID account with $25.00, I purchased an kids game app {plants vs zombies}, the app shows up as purchased and downloaded but I can't get it to start. I'm using an Hp laptop with Windows 8.

I hav an apple ID account with balance of $25,00. I used .99 to buy gameapp for grandson. We also downloaded a freebie or two. The games show up under the apps purchased. However I can not get the games to start using my HP laptop with windows 8. Any suggestions on how to play games purchase thru the Apple App Store but played on android deices.? Tkx

You can only use apps from iTunes on iPhone devices.
If you want apps for Android devices then you'll need to download the app on the Google Play Store on your Android devices.
If you don't have the Google Play Store you could dowload if from Google.
Windows 8 also has there own App Store.

On my Iphone, i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

I want to purchase some thing in the game.

but it said can not be complet, contact itunes support. on gane Iron force.i want to ask how can i purchase in that game.
thanks

The link that Dah•veed gave works ok for me, there is 'contact support' link at the bottom of the left-hand column of links on that page i.e. http://www.apple.com/support/itunes/contact/

HT201320 The purchase of the game.

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