HT201320 view email sub folders?

view email sub folders?

Are you referring to folders that you have created on your computer? This would only be possible if this is a mail account that is configured as IMAP or Exchange. A POP account does not sync folders from the server to the mail client.

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Trying to get my email sub folders to show up on IOS 7.

Hey all,
Im trying to get my email sub folders from my company email account to show up on my iphone5.
It is an smtp email server that falls under the "other" category when I set it up on the phone.
Currently running IOS7
all my personal email account sub-folders are showing up, just not this particular account (the one I use the most)
anyone have an idea what I can do here?

Look in the settings app under Safari on the right-hand side of the page.

Unable to view outlook sub folders on my iPad

THe content of my outlook sub folders have disappeared from my ipad. I can view them on outlook.com and also on my main pc but unable to retrieve them on my ipad. Any ideas on how to view them please?

realNOSfentor wrote:
Hi all
Same here!
The folders still show up on my iPad and iPhone AND i can still move emails into the folders. So in the context of "move email" all the folders show up. But as above, no email folders in the main menu of Mail. I am using an Exchange server too and already setup everything fresh from the start but it did not solve the problem. Looks like nobody tested upgrading an existing Exchange/Apple Mail setup to Mavericks...maybe because Exchange is to exotic. ;-)
Hope this gets fixed soon and I hope it raises some new ideas in terms of QA!
Regards
NOS
Edit: Typo
Message was edited by: realNOSfentor
Mail seems to know it's there, as you described, but for some reason just doesn't display it. Honestly, it seems like someone just made an oversight and forgot to put the little arrow in to let us expand folders that have sub-folders.

Viewing Exchange Sub Folders on Iphone 5s

I am using Iphone 5s, and have just switched over to Microsoft 365 exchange for email.
The problem I am describing first occurred whilst I was using iOs 7, but I have since installed iOs 8 to see if the problem goes away - but it hasn't.
My emails are syncing ok, but for some reason I am only able to view some of the sub-folders that I have set up on my laptop (using Microsoft Outlook).
I have tried deleting, turning off and re-installing the email account on the Iphone, but that still doesn't work.
I have tried searching for the "mail folders to push" option in mails / contacts / calendars - where it no longer appears (it used to sit under "mail days to sync".
Under Mail, Contacts, Calendars I have gone into Fetch New Data, selected Push, and then gone into exchange account and selected folders to push.
The problem is not all the folders that should be there are appearing in the first place - so I can't select them to push.
How do I get these folders to appear?
Thanks

So one downside to this is mailbox storage limits. Most companies have hard limits on how much you can put in your inbox... that is why people have folders for stuff outside of the inbox.
But the real issue regarding syncing sub-folders is that they don't sync unless you move into them on the iPhone. So if you have rules that move your mail to subfolders (when they are in the inbox), then going into your folders list in the iPhone will NOT show you that sub-folder "contracts" has new email. You have to open the subfolder on the iPhone.
Sent messages works the same way. The iPhone's sent message folder will not contain the stuff you sent from your desktop until you go into the sent messages folder; this starts the sync of that folder.

Unable to view Inbox sub-folders in Mail on OSX Mavericks

Hello,
I'm working with two Exchange accounts that have the same problem. Both accounts have sub-folders underneath the Inbox folder. After upgrading to OSX Mavericks, the sub-folders are no longer visible within Mail. If I go on the web and mark a mail in one of these sub-folders as unread, the unread count on the Inbox increases, however the mail along with the subfolder it is in, are still not visible. Additionally, if I right-click on the Inbox folder and choose "Get Account Info", and switch to "Messages on Server", I can see the sub-folders listed there, the number of messages in it, and the size of the folder. If I click on the folder within this window and choose "Show Messages" it opens a new, blank, Mail window.
Does anyone have any ideas about how to get these folders to show again? I tried rebuilding to Inbox to no avail. I am trying to find a solution that doesn't involve recreating the account in Mail, if possible, as some of the mailboxes I have to deal with are extremely large, and to re-download them all from the Exchange server would take a very long time.
Thanks in advance to anyone who might be able to help.

realNOSfentor wrote:
Hi all
Same here!
The folders still show up on my iPad and iPhone AND i can still move emails into the folders. So in the context of "move email" all the folders show up. But as above, no email folders in the main menu of Mail. I am using an Exchange server too and already setup everything fresh from the start but it did not solve the problem. Looks like nobody tested upgrading an existing Exchange/Apple Mail setup to Mavericks...maybe because Exchange is to exotic. ;-)
Hope this gets fixed soon and I hope it raises some new ideas in terms of QA!
Regards
NOS
Edit: Typo
Message was edited by: realNOSfentor
Mail seems to know it's there, as you described, but for some reason just doesn't display it. Honestly, it seems like someone just made an oversight and forgot to put the little arrow in to let us expand folders that have sub-folders.

IPhone email sub folders do not sync with Push feature

Greetings all,
I have been working with the iPhone for a while with one of my tasks being to the iPhone Sync Push technology to work well for us.
Unfortunately it only partially works. It will on push to the root of the INBOX and any other sub folders below the INBOX never get pushed to. The only way to get an idea of if there are new email messages in the sub folders is to individually open each on and wait for it to sync. This is not cool at all.
Am I missing something here? I mean if I have rules running on the server to organize my email messages and the mail server and clients know about the new messages, why does the iPhone ignore them.
I have tried the iPhone with Exchange 2003 and with Kerio 6.6 and get no luck with either. I have lots of other phones connected to both and they sync perfectly, so I am lead to believe that the problem is with Apple.
I thought this phone was supposed to be Enterprise ready?
Am I doing something wrong here?
I heard somewhere that Apple only supports push to the INBOX. If that is true, when will Apple fix it so the phone can be used in the Enterprise?
If anyone has any thoughts on this or if this is working to actually push to sub folders inside of the INBOX with notification of new email without having to open the mail app, I would like to know.
Thanks for listening.
Rick

To all,
After reading your posts, i can definitly relate to the frustration of using the iphone in an enterprise environment. i have to agree that the Blackberry functionality compared to the iphones is day and night. meaning, the blackberry has always geared itself towards corporate america. where in the iphone's case, it's a device made to look pretty and have some positive enterprise add-ons. however, it still remains a "consumer" mobile device.
After upgrading the iphone os, i saw that they have addressed the issue with "sub-folder sync". for many of us, that recieve tons of emails a day, its a given that we need to stay organized, otherwise there would be email chaos.
here is the steps to set auto push to your sub-folders...
1. Settings
2. Mail, Contacts, Calendars
3. Click on your corp mail account.
4. Click "Mail folders to push"
at this point you can choose the folders that are currently setup in exchange.
there is still a minor bug to this fix, even though you will be notify via chime of a new email in your folder, there wont be an indicator on the email icon on the main page indicating a 1 or 2 or 3 emails you might have. Once you are in the email account and see your folder structure, there will be a number indicating new emails.
final thoughts... they are getting there. im really hoping the new 3gs address all the issues relating to enterprise environment.

Export Apple Mail Emails & Sub Folders to Outlook 2011 for Mac

Hello,
Could somebody please tell me how I go about exporting emails and the subfolders I have created from Apple Mail over to Microsoft Outlook 2011.
Can you also please advise if I am able to add these emails into an existing Main Identity?
Any help would be much appreciated

INFORMATION on Emailchemy from another Forum
I’ve found a way in which you can import Apple Mail into Outlook 2011 on Mac OS X Lion.
The software I’m running is Mac OS X 10.7.2 on a 2011 MacBook Pro.
You need to purchase an app called Emailchemy. It’s 29.99 for an individual license, and 49.99 for a family license. There are enterprise versions available as well.
Once you run the app, you need to do the following:
1. Export all mailboxes from Apple Mail to your desktop (or any other suitable location on your computer). You do this by selecting the mailbox, and then clicking on “Mailbox”, and then “Export Mailbox”. Save the destination, and the file is saved automatically.
2. Then you open Emailchemy and do the following:
- click on “toolbox” in the bottom left hand corner
- click on the second box on the top left hand called “advanced email conversion”
- click on “add file”
- select the folder (s) you just exported from Apple Mail (e.g. Inbox.mbox)
Now here comes the trick
- select format “apple mail 1.0 in the format option at the bottom
- then 3 sub-folders will appear “info-p.list”, “mbox” and “table of contents”
Select “mbox”
- click on “convert” and choose a save file name. Choose the format “MBOX file (standard mbox)”
- click on save
And you then have a folder created which Outlook 2011 recognizes and can import.
I just imported all my Apple Mail into Outlook 2011 – it works really well too – the formatting, attachments, etc are all there!
Hope this helps.

Synching Exchange email Sub-Folders on iphone 3G

There are many posts in this and other forums regarding the inability to synch email located in sub-folders on the iPhone in the Exchange environment. I believe I have found a solution, though I am not an IT expert or even close to it. Here's what I did:
1. On the iphone, tap Settings.
2. Tap Mail, Contacts, Calendars.
3. Tap on your Exchange mail account (i.e. [email protected]).
4. Set Mail days to Sync to No Limit.
5. Exit Settings
6. In your Outlook, drag and drop all your sub-folders to Inbox. I did this one major sub-folder at a time because I have about 4 GB of email, but perhaps it would work just as well if you did it all at once.
7. Once the sub-folders have been moved to your Inbox in Outlook, wait a couple of minutes and then tap the Mail program on the iphone.
8. Click the circular arrow icon in the bottom left corner of the touch screen. Keep tapping until you see all your sub-folders.
DO THIS AT YOUR OWN RISK as I have no idea if this causes any problems - it hasn't for me, but then again I know nothing about technology. If anyone has solutions for cutting and pasting or synching notes please let me know.
Good luck.

So one downside to this is mailbox storage limits. Most companies have hard limits on how much you can put in your inbox... that is why people have folders for stuff outside of the inbox.
But the real issue regarding syncing sub-folders is that they don't sync unless you move into them on the iPhone. So if you have rules that move your mail to subfolders (when they are in the inbox), then going into your folders list in the iPhone will NOT show you that sub-folder "contracts" has new email. You have to open the subfolder on the iPhone.
Sent messages works the same way. The iPhone's sent message folder will not contain the stuff you sent from your desktop until you go into the sent messages folder; this starts the sync of that folder.

Can't sync email sub-folders with iPhone 4 using iOS 5?

I can sync most everything from my laptop using Outlook except the subfolders in my email. It will sync email but I have a number of sub-folders to organize my email that will not sync with iPhone. Any ideas?

So far this seems to have fixed it. For some reason when upgrading to iOS5 it has changed some settings in mail. Now if you send any .mac or .me emails using apple.com no problem. But other services such as optonline.net for example things changed. By checking the smtp settings, there should be a couple, this seemed to fix it, however once I did that all the email in the folder disappeared and said it could not download email without a password, yes the password now disappeared. I put it back in and so far it works sending and receiving on the ipad 2. I am going to try on the ipad1 and iphone 4...............

Email Sub-Folders

When I add an email account to the iphone it does not show the sub folders that are set up in my email account. How can I access the sub folders?

If the account is an Exchange or IMAP account, all server stored mailboxes for the account will be available.
Not so with a POP account.

Hi is it possible to have Email sub folders on the iPhone

Hi is it possible to view mail subfolders on an iphone using pop account

You need to setup Hotmail as an Exchange account:
http://www.howtogeek.com/howto/32784/sync-hotmail-with-your-iphone-or-ipod-touch -with-exchange-activesync/

Email sub folders empty on iPad but showing on iPhone?

Hello I can see email in the subfolders on my iPhone but they are not visible on the same subfolders on my iPad?
i'm on iOS 8.1.1 within an iPad mini two and a iPhone for 4s.
on Mail settings on the iPad all the subfolders are ticked to push.

Close the mail app and reset the iPad.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I have just bought a mac book air ad set up the email account but it doesnt show the sub folders and i cant find out how to do it can anyone please offer any advice. Mant thanks Toni

I have just bought a mac book air and set up the email account but it doesnt show my email sub folders and i cant find out how to do it can anyone please offer any advice.
Many thanks Toni

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

HT201320 Does my email service provider have to provide the ability for me to create an IMAP email account in order for me to create Sub-folders within Apple Mail?

Hi, Apple Mail provides a function to create sub-folders within my mailbox so that I can group emails of similar subjects or from the same sender. My service provider only provides POP email protocol and the New Folder button does not appear in my Apple Mail account for that service provider. Icloud provides the opportunity for the iPad user to select between POP and IMAP. I can select IMAP and the New Folder button appears allowing me to create sub-folders within the icloud email account. Does this mean I cannot create sub-folders in my email account unless my service provider provides customers with the option of creating an IMAP email account?
This appears to be a problem for quite a few Apple Mail users, but service providers appear reticent to provide a response other than 'use Microsoft Exchange / Hotmail, Google GMail, or some other third party email service provider'. This is why I have chosen icloud as my email service provider. It is Apple and therefore Apple supports it. I have been a Telstra customer for over 15 years and they informed me today, strongly, that they support their own products and services, not Apple products, even though Telstra sell them. When I asked the Telstra Customer Support Manager whether they support Telstra customers, I was informed 'no, because the Telstra customer is not a Telstra product or service'. I have since cancelled my Telstra email account and am in the process of cancelling all of my Telstra services.

Apple Sceptic wrote:
Does this mean I cannot create sub-folders in my email account unless my service provider provides customers with the option of creating an IMAP email account?
Yes. That is what it means. You need an IMAP account in order to create sub folders on the iPad.

Sub-folders in my edutrack email account are not visible - they are visible when I view through Safari

I have been using Firefox to access my Outlook edumail account to check my work emails. Recently I have been unable to see the sub-folders that I have created in my Inbox.
If I access my Outlook Edumail account via Safari I can see these sub folders. I can't work out how to resolve this problem

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HT201320 view email sub folders?

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