HT201322 I hide an app from my purchased list but it keeps being unhidden, what can I do?

I do it from iTunes but then when I go to "hidden apps" on "my account" it's not there uploaded. Then I come back to "purchased" and I see the app. What can I do? What's not working?

apple.com -> support -> contact apple support -> get started -> choose your topic related to your problem (e.g. in this problem i selected itunes -> itunes store -> other itunes store topics -> the topic is not listed then you can type your problem.) if your problem is not related to any topic above, apple will give u the option to email them, just fill in all the info and your problem and press send, you will receive your reply within 48 hours. I am not sure if they offer phone support or not.

Similar Messages

  • How can I "DELETE, NOT HIDE" my app from my purchased list?

    I have a child.  And like children they are very clever sometimes with downloading apps.  Mine has downloaded hundreds of apps on my account in the last couple years and I want to delete them from my purchased list.  I am kinda OCD when it comes to Data organization and like to be able to sort quickly through my list instead of constantly questioning certain apps that I may or may not have downloaded. I think we should have the right to delete these apps at our discretion. Simply hiding the app does nothing for me.  Will we see this soon?

    I agree. It should be possible to completely remove any app from the 'Purchaced' list. Especially the 'free' apps that we trie and uninstall after we discover it is not what we wanted. Now these apps remain in the list forever?

  • HT201304 Can I remove apps from my purchase list

    Can I remove apps from my purchase list..?

    No. You can hide them from the Purchases section of the iTunes Store through iTunes on a computer (or your iPad if it's still running iOS 5):
    http://support.apple.com/kb/HT4919
    but there's no way to remove apps permanently, nor can they be removed nor hidden in the Purchase History.
    Regards.

  • I just got the new 5s and when i downloaded my contacts from iCloud a lot of them are missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts

    i just got the new 5s and when i downloaded my contacts from iCloud a lot of them were missing!!!! i tired to make a new backup from my old iphone but it didn´t worked, what can i do to get all my contacts?

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
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  • Ipad mini cannot delete unwanted app from the purchase list

    Ipad mini cannot delete unwanted app from the puchase list . too many app there

    You can't permanently delete any items from your purchase history, but you should be able to hide them via your computer's iTunes : http://support.apple.com/kb/HT4919 - if your iPad is on iOS 7, then after hiding them on your computer you may need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in for them to be hidden in the Purchased tab in the App Store app on it (the last time I hid an app I needed to do that).

  • How do I delete an app from my purchased list?

    My son purchased an unsuitable app for his age accidentally. Is there anyway I can remove it from my purchase list.

    Hello there, Comfycanine.
    You may just want to report the issue using the information from this Knowledge Base article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • How do I permanently delete apps from my purchased list?

    I know how to hide them but I just want to clear them permanently so that I don't have all this 'documents and data' saved from apps that I only used once and have long since deleted, can u help?

    You can't permanently delete any item from your account's purchase history, hiding them is all that you can do.
    You can control which apps are backed up to the cloud via Settings > iCloud > Storage & Backup > Manage Storage on the device - do those apps show there, and you are able to delete their content from the backup there ?

  • How can i delete apps from the purchased list?

    i have apps from like a while ago, and i deleted them, but with apples new "purchased" feature, you are able to see everything.
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    HI,
    If you're talking about making changes to your Purchase History... You can't...
    If you mean Deleting Apps... See here:
    How do I remove an application from my device?
    Select your device on the left side of the iTunes window.
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    Click Apply.

  • HT204266 How do I remove an app from my purchased list?

    The purchased list of my apps shows all the apps I have ever purchased and I would like to remove some if not all of them excluding the ones I still use... How might I go about doing so?

    Hello Olykamoly,
    You can only hide your purchases.
    Follow the instructions on this page : http://support.apple.com/kb/HT4928
    Hope this will help.

  • Trying to update an app from appstore (updates list),but requests a pass for an apple id that is not mine! how can it be?

    Trying to update an app from appstore list,but requests a pass for an apple id that is not mine! how can it be?

    The app must have been downloaded by somebody else that used their Apple ID on your iPad, since purchases are always tied to the ID that was used to make the purchase. Unless your iPad is glued to your side 24 hours a day and nobody has ever used the iPad but you, then anybody that has ever used your iPad could have done it.

  • HT201322 How do I "Hide" an app from my purchase history on my iphone 5?

    I've seen instructions on how to do this on so many other devices, but I can't seem to find an answer related to the iPhone 5.

    You can't currently do it directly on devices that are running iOS 6, you will need to do it via your computer'siTunes

  • I deleted one app from the purchases list and how can I get it back?

    I find it at app store but it says i already accept it and I don't know how to download it again.

    You may have accidentally "hidden" the app.
    Click Account right side of the App Store window under Quick Links and login.
    In the Account Information window click View Hidden Purchases
    Then click Unhide > Done
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • My itunes has stopped playing music. I have unintalled all apple apps and reinstalled and updated but nothing has worked. What can I do to fix this?

    My itunes has stopped playing music. I recently downloaded more music and now it has stopped playing, it says it is playing but there is no sound and the time bar does not move from 0. I have uninstalled all apple apps on my laptop and reinstalled and then updated the software. I have tried 'repair' aswell but nothing has worked.

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  • TS1702 How do I delete an app from the purchased area?

    I allowed my grandson to use my device. iPad 2
    He downloaded several which I wish to uninstall.
    How do I do that?

    Tap and hold down on an icon until it jiggles, then tap the X on the icon to delete the app from the device itself.
    You cannot remove apps from the purchased list on the iPad in iOS 6. You can hide apps in the purchased tab but you have to do it from a computer using iTunes. You can read about it here.
    http://support.apple.com/kb/HT4919
    If you are running iOS 5, swipe across the cloud icon next to app in the purchased tab of the app store and a Hide button will appear.

  • I just purchased Final Cut Pro from the App Store and it will not download to my computer.  I try and install it from my purchases file but nothing happens.  Any suggestions?

    I just purchased Final Cut Pro from the App Store and it will not download to my computer.  I try and install it from my purchases file but nothing happens.  Any suggestions?

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