HT201328 Hello I bought my iPhone from liverpools apple store, I put a giffgaff cArd inside and it locked my phone into 02 network. I contacted o2 as you suggested and they told me that they didn't lock my iPhone. Please find me some gelp

Hello I bought my iPhone from liverpools apple store, I put a giffgaff cArd inside and it locked my phone into 02 network. I contacted o2 as you suggested and they told me that they didn't lock my iPhone. Please find me some help

I guess you mean unlock the device. To lock it would mean to be possible to se it only with one carrier.
So no, unlocking the device must be done by the original carrier, you should contact them to do that.

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