HT201328 Hi there, I purchased an Iphone 4S, it is currently locked with one carrier, I am in a contract with another carrier. I am trying to unlock the phone, but the Carrier says I have to activate it through them to unlock it. I so not want to do that,

Question

Hi there, my daughter purchased a used iPhone 4S from a local newspaper who has had it in the lost and found for nearly a year, and no one ever claimed it. It is locked with Telus, my daughter is a Virgin Mobile customer. Telus told me they will only unlock it if she activates it with them, she cannot do that as she is in a contract with Virgin. Is there anything I can do to get around this problem?

Answer 1

Only the carrier to which the iPhone is locked can unlock it. In
this case, you must work with Telus. If they have a pay as you go
plan, activate the iPhone on Telus that way and then after
you meet whatever requirements Telus has, stop using Telus
and move the iPhone to Virgin. Or sell the iPhone to someone
who can use it on Telus.
Telus is the only one who can unlock that iPhone.