HT201328 If I update my phone will I lose my unlock, or if I reset my phone?

If I update my phone or reset it, will I lose my unlock for it?

If your phone was hacked to illegally unlock, it will get re-locked if updated or restored.

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TS1702 Just got the Iphone 4s in June, now everytime I go to download an app, it will not download. When I go to get updates, the apps will not download. I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix thi

Just got the Iphone 4s in June, now everytime I go to download an app, it will not download. When I go to get updates, the apps will not download. I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix this?

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

HT1766 will I lose my unlock if I update my iPhone 4S iOS 6.1.3 to iOS 7.0 beta?

will I lose my unlock if I update my iPhone 4S iOS 6.1.3 to iOS 7.0 beta?

You can't update your iPhone to iOS 7 beta unless you are a registered developer with Apple. iOS 7 will not be available to the public until this Fall, so if you are not a developer you'll just have to wait like the rest of us until it is released.
If you are a deveoper then go and ask this question in your own private deveoper forums and don't discuss anything to do with beta software in a public user forum - you are violating the terms of the NDA that you signed.
It does not sound as if you are a developer, so what you are doing would amount to downloading and installing illegal software on your phone.

I have a IPhone 5 and Iphone 5s. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Anyway to solve this problem?

I have a IPhone 5 and Iphone 5s, each phone is activited with a different service provider. Both are set up with the same account ID and running IOS 8.0.2. When the phones are connected to the same Wifi at home, both phones will ring when someone call in to one of the phone. Hence you do not know exactly which line the caller called. If you answered using the wrong phone, then anyone calling the other number will not get through. Anyway to solve this problem?

Hey David Koh TP,
Thanks for the question. It sounds like your devices are set up to use continuity together. Specifically, it sounds like you are signed into the same Apple ID in FaceTime, and have iPhone Cellular Calls enabled. To resolve your issue, simply disable this setting:
Connect your iPhone, iPad, and iPod touch using Continuity
http://support.apple.com/kb/HT6337
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.
Thanks,
Matt M.

HT1222 my iphone 4S no longer plays music output to speaker after updating to version 6.1.3. I am unable to reset the phone to an earlier version! How do I get my audio output to speaker back? (music, audible, youtube, netflix))

my iphone 4S no longer plays music output to speaker after updating to version 6.1.3. I am unable to reset the phone to an earlier version! How do I get my audio output to speaker back? (music, audible, youtube, netflix)

So you have business contacts that were lost... do you not have these on a Database in some shape or form? Sounds like you need to invest in a RAID1 backup setup for your computer so you dont have this issue in the future.
As for repairing your problem, sounds like you are going to need to start from scratch at this point or if the data is still on your phone look into a program that can take the information from the phone onto iTunes.

My phone will not slide to unlock and it has a line around the date

my phone will not slide to unlock and when i try to slide it a box appears around the area and if i touch the time on the screen a box appears round that too. i have held the touch button and the on/off button together and waited for the apple icon to appear but when it all comes back to life its just the same it won't let me swipe to open the screen

Hello there, lawrence5nwk.
Great job on troubleshooting your issue so far. The following Knowledge Base article provides additional assistance and recommendations for troubleshooting your issue:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4539 I "updated" my ios software this morning and it forced me to reset my phone to the manufacturers settings. I would at least like to redownload the recent books I have purchased. Is there a way to do that without having to pay for them again??

I "updated" my ios software this morning and it forced me to reset my phone to the manufacturers settings. I would at least like to redownload the recent books I have purchased. Is there a way to do that without having to pay for them again??

http://support.apple.com/kb/HT2519

HT2101 i got an iphone 5c last saturday. i noticed that after merely 5minutes of using facebook, my phone got warmer than the usual. i know that phones will get warm if being used but getting a warm phone after just 5minutes of surfing with 3G seems not n

i got an iphone 5c last saturday. i noticed that after merely 5minutes of using facebook, my phone got warmer than the usual. i know that phones will get warm if being used but getting a warm phone after just 5minutes of surfing with 3G seems not normal. compared it with iphone 5 and 5s and they are not getting warm like that. is it a software or hadware issue?

My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
And edit your mouse settings to do what you want it to do.
Secondly, this is not the place to vent. If you have a complaint, there is:
http://www.apple.com/feedback/
or http://www.apple.com/contact/
We are just end users here helping other end users.
Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
Good luck!

I accidentally deleted a texting conversation on my phone. I backed up my phone 4 days ago. If I restore my phone, will I lose the texts I received during those 4 days?

I accidentally deleted a texting conversation on my phone. I backed up my phone 4 days ago. If I restore my phone, will I lose the texts I received during those 4 days?

Yes. Restoring a backup puts the phone in exactly the same state it was in when the backup was made.

I lost my itunes libary off my laptop but if i upload it again and sync my phone will i lose whats on my phone

i lost my itunes libary off my laptop but if i upload it again and sync my phone will i lose whats on my phone

iTunes > Preferences > Devices > Prevent iPods, iPhones, and iPads from syncing automatically.
Check that box and click OK, then you can safely plug in your phone.

If I update to Lion will I lose any of my files. I already have?

If I update to Lion will I lose any of my files, apss or music I already have?

Squewheet wrote:
If I update to Lion will I lose any of my files, apss or music I already have?
Files no, but if they depend upon software that there is no version for 10.7 then they won't open.
Apps yes, if they are not Intel processor versions or updated to work with 10.7
http://roaringapps.com/apps:table
Music no, as you can always use those just about anywhere, the only exception is if you purchased copy protected music and the program required to play it hasn't been updated for 10.7, much like your files.

HT1222 If I update my iPad will I lose everything on it?

If I update my iPad will I lose everything on it?!

Backup your iPad first and if something goes wrong, you can restore from the backup, I have never, ever lost anything when I updated any of my iDevices going back to iOS 3.x and I am now on iOS 6.1 the very latest iOS on my Pad 3.
What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

TS4006 My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the

My phone will not turn on, therefore I have received a replacement phone but am wanting to reset my old device. It is not locating it because it says it is offline however I cannot turn it on at all. Can I start with my new device and not reset the old? Any help would be greatly appreciated. It's been a week without a phone

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

I bought I phone 5c from A market in HAITI and i reset the phone ,after i could not activate the phone because it has an apple id,the seller dos not know the id,HAITI has no apple store,the i phone not stolen or in lost mode,SO WHAT I DO?

I bought I phone 5c from A market in HAITI and i reset the phone ,after i could not activate the phone because it has an apple id,the seller dos not know the id,HAITI has no apple store,the i phone not stolen or in lost mode,SO WHAT I DO?

There is nothing you can do. That is the Activation Lock that Apple has implemented tout down on theft of their iPhones.
Most likely the iPhone is stolen.
It is totally worthless to you.

My imessaging doesn't work after the latest software update and was told that i will have to reset my phone will i lose my contacts if they are back up to icloud and how do i get them back from icloud?

i need to know whether or not i will still be able to get my contacts back if i reset my phone to factory specifications

If they are synced to iCloud and appear on icloud.com, they will reappear on your phone when you sign back into your account. As a precaution, you could use an app like My Contacts Backup to back them up before you restore if you wish. I would also recommend as a precaution that you import your camera roll photos and videos to your computer before restoring, as explained here: http://support.apple.com/kb/HT4083.

HT201328 If I update my phone will I lose my unlock, or if I reset my phone?

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