HT201328 My iPhone will not unlock after the restore on iTunes.

I request to unlock my iPhone from AT&T they send my e-mail that to plug my iPhone in to iTunes and I did the process after the restore my will not unlock.

Check the status of unlock on-line.
https://www.att.com/deviceunlockstatus/client/en_US/?
Bring to their notice.

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  • My iphone will not unlock after the new ios7 update

    my lock button is also broke so how do i get my phone back to normall

    Check the status of unlock on-line.
    https://www.att.com/deviceunlockstatus/client/en_US/?
    Bring to their notice.

  • My iPhone will not get past the connect to iTunes screen. I tried downloading iOS 8.0.2 and it downloaded but then cancelled because of an error. My iPhone will not do anything at all.

    So my iPhone 5s will not let me get past the connect to iTunes page.
    Thursday night I went to go download iOS 8.0.2 and it said I needed to connect to iTunes. So I plugged my cord into my laptop and it opened up iTunes and proceeded to tell me that I needed to update and restore. So I clicked it and it began updating. After over a day, and many different attempts, it finally downloaded all the way through and then said it was processing the item. After this, there was a said error and I had to restart the update. I haven't been able to use my phone at all and it will not let me get past the connect to iTunes page. Please help.

    I was able to restore my phone!!!
    I called Apple and they said there was nothing more I could do. I called my carrier Verizon and was able to get my computer to recognize my device after trying this-
    Solution:
    After trying EVERYTHING this is the ONLY thing that worked-
    I took the USB connector cable out of the USB port it was in, and tried another one on the otherside of my laptop and iTunes was able to discover my phone in recovery mode. My phone was reset and everything is fine ( thank gosh for backup copies!)

  • HT201263 my iphone will not get past the restore screen no matter what i try. Any ideas please?

    i have tried everything suggested on the web but nothing works

    1. Restore after rebooting and disabling your security software.
    2. Try to restore it on a different computer.
    3. Take it to the Apple Retail Store (or a friend with a Mac) and try to restore it there.  You will need an appointment at the genius bar.
    Good Luck!  Mine worked after rebooting computer, reseating cables, disabling security software, and only running iTunes.  If I sync once with the security software running it is a matter of time before the computer won't be able to recognize the iPhone, and if I forget to turn off security software before restore it fails to restore.

  • Iphone 4 will not unlock but the same portion of the screen is active using SMS or any other feature.

    Iphone 4 will not unlock but the same portion of the screen is active using SMS or any other feature. What is the issue?

    It won't recognise it at all, but luckily I backed up very recently.
    I've booked an appointment with an Apple store who promise a working iPhone within 10 minutes of your appointment, whether fixed or a brand new iPhone.
    Thank you both for your suggestions. I'll leave the question unanswered incase people have any other suggestions or similar issues.
    Cheers.

  • HT201401 My iphone will NOT unlock with my CORRECT passcode.

    My iphone will NOT unlock with my CORRECT passcode.  I can't even backup and restore on itunes because it's locked.  What can I do?  Does anyone have experience with this and know how to fix it?

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
    A Complete Guide to Recover Your iDevice if You Forget Your Passcode
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password.  How can I reset the old ipod without affecting the new one and how can I unlock the old one?

    I have 2 ipod touches. I backed up the new one with old's info. The old one will not unlock with the password I had wrote down and I tried my new ones password.  How can I reset the old ipod without affecting the new one and how can I unlock the old one?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software

  • My iphone got unlocked after the update from itunes What do i do now?

    My iphone got unlocked after the update from itunes What do i do now?

    More information will be helpful, what do you mean by unlocked exactly? what happens when you make a call or tap on an application.

  • HT1386 My Iphone will not sync after step 2 of 6, any reason why?

    My Iphone will not sync after step 2 of 6. Ive tried restoring it and it still didnt work, any solutions?

    Check this support document http://support.apple.com/kb/HT3743 and the discussion of jailbroken devices is not allowed under the TOS of the forum, which you agreed to before you became a member. You have forfeited all help from Apple and this forum.

  • My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError     P1 : c000009c     P2 : 00000003 . I have tried to reinstall but no joy. Any advise?

    My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError     P1 : c000009c     P2 : 00000003 . I have tried to reinstall but no joy. Any advise?

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    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
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  • I had trouble with a iTunes download.  Two songs of an album were not complete.  I contacted iTunes and yawl post the the download again.  My iTunes now has the complete copies.  The trouble is my iPhone will not accept/sync the complete copies.  What up?

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    - Are you saying that they are not listed in your Purchased section?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
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    - Are they still available now for purchase? If not then you are out of luck
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    http://www.apple.com/support/itunes/

  • I just subscribed to imatch while logged in to iTunes on a mac computer that belongs to someone else. (I was logged in to MY iTunes)  my iPhone will not turn on the MATCH function, saying I am no subscribed. I've powered off and on.  can anyone help?

    I just subscribed to imatch while logged in to iTunes on a mac computer that belongs to someone else. (I was logged in to MY iTunes)  my iPhone will not turn on the MATCH function, saying I am no subscribed. I've powered off and on.  can anyone help?

    Hi,
    I am having the same problem. Itunes reports that it's uploaded all the music etc.
    When I turn the match function on, it says "you are not currently subscribed to itunes match".
    I have restarted the phone and coputer, logged in & out several times to no avail.
    Any ideas or suggestions?

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