HT201335 I have been trying to mirror my iPod Touch with my recently purchased Apple TV without success. I have a model MD723LL/A iPod Touch, version7.0.4 28.0 GB. I have a model MD199LL/A version 6.0.2 Apple TV. Do I have to correct iPod?

Need help getting Airplay to work using my iPod Touch modelMD723LL/A version 7.0.4, 28.0 GB. My Apple TV model is MD199LL/A version 6.0.2. Both the iPod and Apple TV is on the same network and WiFi. When I double click the action button on the fron of the iPod, I do not get the box that is supposed to show up. I am thinking I may not have the correct version iPod. Would be helpful is someone would assist and let me know what I may try.

How old is your iPod? Mirroring requires a 5th generation iPod Touch, which was released in late 2012.
As of IOS 7 this function has been moved to the control centre, which you access by swiping up
http://support.apple.com/kb/ht5209

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I have been trying to restore my ipod touch for several weeks. It shows on the ipod the usb to itunes screen but is not recognized by the computer. I have tried 3 different laptops and a generic usb and nothing has worked. Would appreciated any advice

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Try putting the iPod in DFU Mode vs. Recovery Mode.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

HT5052 I have been trying to upate my ipod to 5.0.1, but every time i get an error message of the server timed out after downloading for over an hour. My broadband speed here is is 1.5mbs, not good any help?

I have been trying to update my ipod to the 5.0.1 but after waiting for a hour for the download i get an error message that the server has timed out as my broadband speed is not good, could this be the problem and if so how can i get the update?

I have the same problem I disable msconfig mode all the programs escept windows and apple products but the same error appears at the last second of downloading the update

Have been trying to get a simple rollover tooltip going but haven't had any success...need some help

Have been trying to get a simple rollover tooltip going but haven't had any success...need some help please

start watching at 11min
http://www.youtube.com/watch?v=6_FJYN36_94
hope this helps

I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do?

I recently updated my mac to mavericks, and I can't use my iPhoto unless I update it and I have been trying to update it but it says I've "purchased it on a different account" or "the item has been cancelled/deleted" what do I do? It also says its unavailable. Please help.

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

I have been trying to export a keynote powerpoint with voice over to quick time. It keeps crashing. Can anything be done?

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Can you explain this better, there appears to be a strange work flow going on, have you imported PowerPoint into Keynote or you are trying to export to PowerPoint?
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Try this repair, its sorted out many similar problems in the past.
Complete all the tasks and in the order shown:
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I have been trying to reach comcast since Friday with no success.

I have been trying to reach comcast since Friday with no success I'm on hold for over 30 minutes & they disconnect me.

Leroy1030 wrote:
I have been trying to reach comcast since Friday with no success I'm on hold for over 30 minutes & they disconnect me.Depending on the time, sometimes Onine Chat is quicker. You can try that here: https://www.comcastsupport.com/ChatEntry/Protected.aspx

I have been trying to restore my ipod on itunes but a lil box always pops up saying that my ipod software update server cannot be contacted what do i do i need help i feel like i tryed evrything plz help???

i been trying to restore my ipod on itunes but a lil box always pops up saying that my ipod software update server cannot contacted i feel like i tryed everything idk what to do i need help

Try:
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- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem

I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symb

I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symbol revolving - indicating something should be happening....
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Richard W.

Something has gone wrong. Turn your phone off, then force it into recovery mode & restore it:
Press the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off, then release.
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

I have Adobe Photoshop Elements 10 and Adobe Premier 10 loaded on a Dell PC. Do I need to uninstall from the Dell before I install on a recently purchased Apple Mac Pro? There are separate disks for Mac and PC in the package.

I have Adobe Photoshop Elements 10 and Adobe Premier 10 loaded on a Dell PC. Do I need to uninstall from the Dell before I install on a recently purchased Apple Mac Pro? There are separate disks for Mac and PC in the package.

Generally, it's ok to install on two machines as long as they are both yours and you only use one version at a time.
BTW, this is the forum for Adobe Contribute.

HT201343 I bought my macbook pro on August 2011 at an apple store, with the Intel i7. However mirrorring in not working with two of my Apple TVs. These Apple TVs are 2nd and third generation loaded with the latest software. Can someone help?

I bought my macbook pro on August 2011 at an apple store, with the Intel i7. However mirrorring in not working with two of my Apple TVs. These Apple TVs are 2nd and 3rd generation loaded with the latest software. I can succesfully transmit from my itunes on my Macbook pro to both Apple TVs, but I can not see the airplay icon on the taskbar. Can someone help?

About AirPlay and Airplay Mirroring
AirPlay Mirroring requires a second-generation Apple TV or later, and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). For non-qualifying Macs you can try using Air Parrot.
Several Apple Articles Regarding AirPlay
Apple TV (2nd and 3rd gen)- How to use AirPlay Mirroring
How to set up and configure AirPort Express for AirPlay and iTunes
About AirPlay Mirroring in OS X Mountain Lion
iTunes 10- About playing music with AirPlay
Troubleshooting AirPlay and AirPlay Mirroring
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I have been trying to track my ipod since January when it was stolen from a restaurant. It is turned offline. How do I get a court order for Apple to help me get my ipod found and returned back to me?

I have been trying to track my stolen ipod since January. It has been turned offline. How do I get a court order from Apple to help get my ipod returned back to me? Thanks

I feel your pain, but honestly, Apple won't life a finger to help you.
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I've been trying to backup my ipod for two days and now get this message - An error occurred while backing up this iPod (0xE8000084). Would you like to continue to update this iPod?

I've been trying for the last two days to backup my ipod touch before I sync. Now I get this message.

It's likely that your backup is corrupt. Try deleting the backup, then right click on the name of the phone in iTunes and choose "back up". To delete go to iTunes Preferences, Devices tab. Highlight and delete the most recent backup. Note that sometimes deleting this way leaves some garbage around that can still interfere with a new backup, so you should verify that the backup folder is empty.
from: http://support.apple.com/kb/HT4946
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
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Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
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Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
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I have been trying to update my ipod touch iOS

I get error message saying it has "timed out" even after it actually says the correct amount of data has been downloaded. I have already turned my firewall off, and my antivirus as well.
What else is happening?? This is frustrating when the file size is so large and on a limited amount of data for the month.

this is happening to me as well, Windows 7; i'm currently trying to download w/firewall turned off, is this a 15-18 minute download?

HT201335 I have been trying to mirror my iPod Touch with my recently purchased Apple TV without success. I have a model MD723LL/A iPod Touch, version7.0.4 28.0 GB. I have a model MD199LL/A version 6.0.2 Apple TV. Do I have to correct iPod?

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