HT201335 iPhone and iPad mirroring

After restoring my ipad2 and iPhone 5 I cannot mirror to my Apple TV. when you double tap the home button and swipe left to right the mirroring icon has disappeared. How to I get this back?

Finally got back the airplay icon.
In the end I reset Apple TV switched off pc, iPhone, iPad, Apple TV and network.
Rebooted PCM first then network then the rest and hey presto icon has returned.

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Is there some way to create a mirror image backup of iPhone and iPad ?

Is there some way to create a mirror image backup of iPhone and iPad ? At this time our company has over 250 devices that are constantly being upgraded and passed down the line. it would speed things up considerably if there was a way to mirror the old device and then restore it on the new Phone or iPad. I don't care about any of the other features in iTunes, i just need something to speed up the process without having to walk them thru reintering their passwords, redownloadeing all the apps that didn't transfer ect.

You would need to tell each user to make sure they backup their devices either thru itunes or icloud.
With a company like yours, you should suggest backing up to icloud.
IOS backup http://support.apple.com/kb/HT1766 then when the user gets a new phone, you or they can just restore from their icloud.
The only hard part would be if the user has music (non purchased from itunes) which they would need to sync to itunes to get back on their phone.
there is no easy process for this. I'm in the same boat as you but way fewer people to deal with.

HT201335 I can't see airplay on my iPhone and iPad in control center

I'm not seeing the airplay icon on my iphone and ipad in control center

To use AirPlay, you need the following:
1. iPhone 4s (or later), iPad 2 (or later), iPad mini, or iPod touch (5th generation)
2. Apple TV (2nd or 3rd generation)
3. AirPort Express
4. Wi-Fi (802.11a/g/n) network
http://support.apple.com/kb/ht4437

How to connect my iPhone and iPad to Apple TV

How to connect my iPhone and iPad to Apple TV

Connect the iPad and Apple TV to the same WiFi network. Double Tab the home button on the iPad and then swipe your recently used apps from left to right until you see the mirroring icon which looks like a retangle with an up arrow. Tab that icon until you see the Apple TV. Tab Apple TV and slide the slider to the ON position. You should now see your iPad screen on the TV the Apple TV is connected to.

Upgrading to latest IOS on my iPhone and iPads appears to have ruined the ease of using airplay

Airplay used to be just playing a video and hitting the drop down box to select my apple TV, then I allowed the latest IOS version on my iPhone and iPads...now the drop down box at the video (you tube, etc) is gone and I have to swipe UP on screen to select the apple tv option and mirroring....except 9 out of 10 times it auto-transfers back to the iPad/iphone setting and fails to work. On youtube, from my iPhone I often get "can't play video" or error message I NEVER got before updating to the latest IOS.
This is really a buggy platform now that impacts MULTIPLE apple products!
Anyone having this issue?
Drew

That will be due to a network issue, which can come at any time
If on wifi, try Ethernet
To see a status of the network, go to istumbler , netstumbler or similar to get a report. Look for signal strength, noise, nearby networks

Play music or youtube music! from my iPhone and iPad on my Sonos through Apple AirPort Express?

Can I play music or youtube music! from my iPhone and iPad on my Sonos through Apple AirPort Express.
I believe I can, although it is not totally clear how to do so.
Can I use an old Apple AirPort Express (1st generation) or do only the newer versions of the Apple AirPort Express do the trick ?

Hello Paz5glenda,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215?viewlocale=nl_nl&locale=nl_nl
Try these steps first
Verify that your iOS device's software is up to date.
Verify your Apple TV's software is up to date.
Have a nice day,
Mario

My apple tv was working fine untill the AirPlay option disappeared. I haven alterd the settings and have tryed rebooting both iPhone and ipad. I even rebooted the ATV and that disn't work. i am connected to the same network on both devices to.. Help

my apple tv was working fine untill the AirPlay option disappeared. I haven alterd the settings and have tryed rebooting both iPhone and ipad. I even rebooted the ATV and that disn't work. i am connected to the same network on both devices to. My iPad is up to date but my phone isn't but as I said mirroring and AirPlay worked fine on both devices befor...

Hi F1N5G10,
Thanks for contributing to the Apple Support Communities.
It sounds like you don't have the AirPlay option on your iOS devices. Restarting your Apple TV and iOS devices was a good first step, and you can find some additional tips to guide your troubleshooting at this link:
Resolve issues with AirPlay and AirPlay Mirroring from iPhone, iPad, and iPod touch - Apple Support
Sincerely,
Jeremy

Jabber for iPhone and iPad cannot receive calls

We currently have Call Manager 9.1.1 and Presence 9.1.1.
I am starting to use the Jabber Client for iPhone and iPad, but am having trouble receiving calls dialed to a particular extension.
If I can go settings for the iPhone Jabber client as an example, I am succesffuly connected to all accounts: IM, Phone Services, Voicemail, and WebEx.
When I go to the keypad, I can succesffuly dial internal extensions and make outbound calls to any numbers and they come accross as using my extension.
When calling the extension, my desk phone rings, but not the Jabber client.
Not sure what could be causing this issue to occur for Jabber not receiving the calls.
Thanks for any suggestions.
Paul Gaydos

Should still work. But would be good to check indial into jabber with the phone unplugged, just for testing purposes.
also, you have checked the partition and configuration on the TAB device is the same as on the deskphone?
Can you attach call manager traces when making a test call and attach to the case. Let us know the extension and device names you have used in the test, and a timestamp of the test.
thanks
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How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

You can migrate a copy of the data to a new account, then delete the other person's data from each account. To do this, on the phone that will be changing accounts, if you have any photos in photo stream that you want to keep on the phone, save these to your camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. If you have any synced notes that you want to keep on the phone, email these to yourself so you can create new notes in the new account.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account. You will create a new icloud email address with you turn Mail to On.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting your wife's data from your account, and vice versa).

HT201084 My family shares one Apple ID on multiple devices. How do I switch everyone over to their own Apple ID without having to erase their iphones and ipads?

My family currently shares one Apple ID on multiple devices and has for quite awhile. How do I switch everyone over to their own Apple ID and the Family Sharing without having to erase their iphones and ipads?

Thank you again for your time, GB.
I set up individual Apple ID's for my children so that they could have their own Apple ID on their individual iPad minis (gifts from grandparents last year). When I go to iCloud under Settings, I see my Apple ID listed at the top, then my children's listed under Family Sharing. So the device is still using my Apple ID for iCloud, iTunes, etc., correct?
To "assign" their own Apple ID to their own iPad mini, I would need to "Sign Out" from my Apple ID. When I attempt to do so, I receive a warning that all of the Documents and Data will be lost/deleted.
So, instead of doing this, I figured out that I could do what you suggested. Signing in using a child's Apple ID will allow her/him to use Game Center, FaceTime, and Messages just fine. However, using their Apple ID for iTunes & App Store proved to be a problem: Purchased Music and Movies appeared in iTunes, but my Purchased Apps did not appear. Some Apps even disappeared, e.g. Proloquo4Text (a $99 app to help my son speak with his iPad).
So I reverted to using my Apple ID for iTunes & App Store, and I get everything that I want, EXCEPT for the iCloud storage for each Apple ID.
So that's when I started wondering how Family Sharing was really benefiting me ~ It was a lot of work (deleting apps to allow space to download iOS 8, etc) without any benefit that I can see. UNLESS I find a means to allow me to sign in each iPad's iCloud account with a different AppleID, then perhaps restore the Documents and Data from a backup? Would that work?
Thanks.

Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjus

Ok Apple users...Is there a way to delete e-mails on my Mac and not have to delete the same e-mails on my iPhone, and iPad...and vise-versa. I have the Cloud, and thought that everything would sync all of the time. If you know of a setting I need to adjust, please let me know.

Are you referring to @mac.com, @me.com or @icloud.com emails? Or some other email providers emails?
If the former, it should do that automatically. If the latter, no. iCloud does not (nor is it supposed to) sync non-Apple provided emails.

IPhone and iPad can no longer connect to iTunes Libary via Remote

Up until a couple of hours ago, I had no problems controlling iTunes on my MacBook Pro via my iPhone or iPad. Now, on both devices, I get an error saying it can't connect to my Library.
All devices are connected to the same network. I get the error whether my firewall is on or off. I have tried re-adding the Library. When I do so the relevant device shows up in iTunes and the pairing process SEEMS to work. It tells me that my iPhone can now control my library, but it still can't connect.
I've tried rebooting the router.
All devices show the same ip address for the router and all are on the same subnet.
I've just upgraded iTunes to 10.2.1 and everything on the iPhone and iPad has the latest upgrades.
Also when I go to the iPod app on my iPhone and go to More -> Shared -> and then my library, I get an error saying "Cannot Connect to Media Libary"
I've seen this advice, "You must also have the iTunes preference "Look for iPod touch, iPhone and iPad Remotes" enabled. " I cannot find this preference anywhere. It's not something I've ever looked for before so possibly the name of it has changed in a recent iTunes release. Can anyone tell me if I'm looking for the right thing and where I might find it?
Any other ideas?
Anyone else with a similar problem that has cropped up recently?

Hi Everyone, I found a solution to this problem with no "Look for iPod..." option.
Check "Allow iTunes Audio Control from Speakers"
Then, RESTART iTunes.
Heres a picture of what to check off:
http://www.ilounge.com/assets/images/articles_jdh/itunes-102-2f.png
Should Work.

I would like to be able to download updates for my Iphone and Ipad on my work computer but my home computer has all of my music on Itunes. How do i downlaod updates at work without deleting all of the music which is stored on my home computer/Itunes?

I would like to be able to download software updates on my Iphone and Ipad at work without erasing my music. My home computer/Itunes has all of my music saved. is there a way to use two computers w/o erasing information? Or can i transfer the music from my Iphone to my work computer?

- An iPod can only sync with one iTunes library. Yu can however manage music and videos among different computers by:
Using iPhone, iPad, or iPod with multiple computers
- To change syncing computer, move all the media to compute r#2
- Connect the iPod to #2 and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note tha the iPod backup the iTunes makes does not include synced media like apps and music.

TS3999 How do I get rid of recurring invitation on iphone and iPad that doesn't appear on iMac. The calendar is in iCloud .

I have a recurring invitation on my iphone and ipad devices that I cannot get rid of. I made it disappear on my imac, I was able to delete it from the google calendar that was syncing also. I dumped the google calendar. Now it appears in the icloud calendar and there is no option to dump it. It goes on recurring every 2 weeks forever. I would like to get rid of it permanently.
How?

Artichoke25 wrote:
I already did that. The Russian keyboard is not listed anymore. But it's still coming up when I hit the keyboard button to switch.
What keyboards exactly are still on your list?
Have you tried Resetting your device?

Syncing iPhone and iPad with iTunes

I have an iPhone 4 and an iPad 2 which I sync to the same iTunes on my home PC. Every time I connect my iPhone to my iTunes, it invariably gets synced with whatever apps, music, movies and books which I synced to my iPad 2. How do I configure my iTunes in such a way that I sync different sets of apps, movies, music, etc. to both my iPhone and iPad? Thank you.

http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

HT201335 iPhone and iPad mirroring

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