HT201342 cannot get email from icloud account

Incoming email on iCloud not working all of a sudden.
Followed trouble shooting guide... not working

I assume that though your signature says you are running 10.4.8 you are actually running Lion or Mountain Lion? If so please amend the signature to prevent confusion.
Go to System Preferences>iCloud and uncheck Mail in the list there: then re-check it. This should set Mail up again to access the account. If this doesn't work, sign out completely, reboot, then sign back in again. You iCloud data will disappear from your Mac but reappear when you sign back in.

Similar Messages

  • Cannot send email from icloud account from mac

    cannot send email from icloud account from mac running 10.8.2

    The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
    SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

  • Cannot get email from tiscali account

    Hi,
    I recently changed my password on my tiscali email account. i can get my emails OK on the computer but ever since I have been unable to get emails from this account on my iphone.I have changed the password on the phone, deleted and re-added account, turned phone on and off, in fact everything i can think of but still get the error message 'cannot get mail' the user name or passwordfor tiscali.co.uk is incorrect.
    i have another email account not from tiscali and i can get the emails ok , also can access internet.
    Can anyone help?
    many thanks,
    jane

    I assume that though your signature says you are running 10.4.8 you are actually running Lion or Mountain Lion? If so please amend the signature to prevent confusion.
    Go to System Preferences>iCloud and uncheck Mail in the list there: then re-check it. This should set Mail up again to access the account. If this doesn't work, sign out completely, reboot, then sign back in again. You iCloud data will disappear from your Mac but reappear when you sign back in.

  • Cannot send emails from iCloud account on any of my devices.

    Hi all,
    Since last week, my iCloud account has seemed to lose the ability to send emails.
    I am using:
    10.10.02 Yosemite on Macbook pro 17"
    iOS 8.1.3 iPhone 5S
    iOS 8.1.2 iPad 3rd Gen
    This issue did not happen all at once, it has taken several days for the issue to spread from my iPad, to Mac and now today, my iPhone.
    I have removed the iCloud account completely from all devices and deleted the data, reinstalled.
    I have found some guidance around Apple Mail and SMPTE settings on the Mac, but to no avail.
    I can send emails when using iCloud.com but this is useless when on the go.
    Anyone else got any ideas or come across this issue?
    The system service status says that it is all good.
    Thanks
    Keith

    IPhone Closed Ptai and wants to open and forgot towels and password

  • I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    You can go to the Apple online store and purcahse a copy of Mountain Lion.  This will give you a redemption code, which you can use to download Mountain Lion from the App Store.  Unfortuantely, I'm not aware of any other way to legally purchase it.  I have never seen Apple release Muontain Lion on DVD.
    In terms of Apple Service, they just need the serial number of the machine to check the purcahse date.  It is usually correct, to within a few weeks.  A quick Google search should give you the correct number to dial.
    I hope this helps.

  • I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help.  Thank you.

    I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.

  • Cannot send email from pop account when in 3G, will send in WIFI

    I cannot send email from pop account when in 3G, will send in WIFI.
    I thought it was the SMTP server first.. but when i config my WIFI, suddenly the emails that i tried to send, left my outbox and sent.
    Any idea's

    The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
    SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

  • I cannot send email from my account.

    I cannot send email from my account.  Connections Doctor reports that I am signed in and connected.  I I have updated all of my keychain information and my passwords are current. 

    Hi there,
    It sounds like you have already done a few of the steps, but I would still recommend reviewing the troubleshooting process found in the article below.
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/ts3276
    -Griff W.

  • Anybody had an issues with mail since upgrading to mountain lion? Can't get emails from one account, tried deleting and recreating but to no avail. Set up a new user and it works fine. Macbook pro 13" mid 2010 model.

    Anybody had an issues with mail since upgrading to mountain lion? Can't get emails from one account, tried deleting and recreating but to no avail. Set up a new user and it works fine. Macbook pro 13" mid 2010 model.

    Anybody had an issues with mail since upgrading to mountain lion? Can't get emails from one account, tried deleting and recreating but to no avail. Set up a new user and it works fine. Macbook pro 13" mid 2010 model.

  • Email--I can only get emails from one account

    I Can only get emails from one account on my iPad and iPhone 5
    i used to be able to access both email accounts prior to getting a new battery for the iphone

    Hi LinneaH,
    If you are having issues with getting emails on your iPhone or iPad, then take a look at the article below to give you some troubleshooting options to get it working again. Make sure that the settings and passwords are correct for your email and if you still have issues, then you may want to remove the email account from your device and then add it back in. 
    Get help with Mail on iPhone, iPad, and iPod touch
    https://support.apple.com/en-us/TS3899
    Take it easy,
    -Norm G. 

  • Still cannot send email from icloud .me address

    hi. does anybody knows why i cannot send email from my ipad (ios 5.0.1) icloud me.com account? i can recieve but i cannot send. on my mac (lion) it works perfectly. the message i get is "the sender address .mac.com was rejected by the server". mac.com ?? but i use my me.com address. any ideas pls?
    thank you

    I have been having the same problems for the last two days now.  It won't let me send, but it will let me save it to my drafts folder.  I even tried opening the e-mail form my iPhone 5 and it won't let me send it there either.  The last two times i ended up copying the contents from my failed e-mail on my phone and pasting that into a new e-mail and that works.  I normally use the icloud web app to reply to e-mails when i'm at work (using win 7) and it is very frustrating. 

  • How do I fix Mail in Snow Leopard where I cannot send emails from my account to another account I've set up in Mail, but the reverse works fine?

    I have a problem with Mail in Snow Leopard in that I cannot set up two email accounts for myself and my wife with the same ISP and have them operate properly.  I've set up the accounts in strict accordance with my ISP's instructions for setting up email accounts on Mac Mail but I cannot send an email from my account to my wife's without a drop-down message appearing that Mail 'cannot send the email from this server.  Please edit the server list'.  No amount of tweaking appears to work.  Applecare consultants have so far been unable to get it to work and a recent visit to the local Genius Bar in the Apple Store was fruitless also.  My ISP's help line was unable to solve the problem even with a supervisor level consultant.  The ISP concluded it was some kind of 'bug' in Mail.
    I could send emails from my wife's account to mine, but not vice versa; I could send emails to other addresees without any problem and I can send emails from my account to my wife's using the ISP's webmail.
    Does anyone please have a solution to my problem?  At the moment we're operating one account (mine) on my Macbook and my wife's is set up on her iPad2.  As we prefer to use the Macbook for storage and (using Time Machine) for back-up of our data, the two accounts on separate machines is a nuisance.
    Another factor is that I prefer to control when I download emails and set my preferences accordingly.  One of the so-called 'fixes' that were tried wound up downloading emails regardless of settings, even after removing my wife's account; the matter was remedied only after I had removed all accounts form Mail and started afresh from scratch.

    You'll have to pardon my ignorance of some  computer terminology; I'm a retired manager and not a computer technician, hence my muddling up of client and server terminology.
    Re your comment about Port 339: I did qualify this with (?).  As I wrote, it all happened at lightining speed and the guy at the Genius Bar didn't bother explaining what he was doing.  Port designation contained 3s and 9s to the best of my recollection.
    That said, you seem to be spot on re setting up a 'dummy' client in Mail.  I set it up as you suggested and I can send to and receive from this client without a problem.  You appear to have identified the solution, notwithstanding the claims of the ISP's 'experts'.
    The next problem I have now is sorting out my wife's mailbox that is so troublesome whenever I set it up on Mail.
    All the other set-up advice to date yielded a similar result; inability to send from my account to her inbox.  Perhaps deleting her details from the account altogether and setting them up again from scratch may be the solution and I shall try that in due course.  The impediment that I have with this at the moment is that my ISP admits that it has 'a technical problem with its email servers' and some of its related web pages that prevent my doing this myself.  I will have to go through the telephone 'help' line and ask the technician to set it up at their end on my instructions.  This has some disadvantages in that I have to divulge the password to the account to the operator rather than keeping it anonymous by doing it on-line.   You may have solved the problem, but until I can successfully sort out a working mailbox for my wife i cannot definitively say so.
    Many thanks for your perseverance.  You've made more sense than anyone else so far and that deserves some points, surely?

  • Cannot send emails from mail account.

    Hello everyone,
    I've had this problem a while, that basically when i send an email from my account it says
    Cannot send message using the server xxxxxxxx
    when i try other servers it still doesn't work and i get the same error message. I have other computers on which mail works from the same server, same port same password etc. so why doesn't this work.
    If you can help me i will be eternally greatful as i won't have to keep jumping on someone elses computer to reply to mail.
    Thank you in advance
    Fred

    Hello Fred.
    If you’re sure your settings are exactly the same as on the computers where it works, here a couple of things that you may want to look at.
    Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
    Also, try using a different method to connect to Internet, if possible, or connecting the computer to Internet as directly as possible, i.e. bypassing any routers that might be present, using an ethernet cable instead of wireless, etc., and see whether that makes a difference.
    Mail keeps information about outgoing servers in a separate list, independently of any specific mail account. The account settings just associate one of the available outgoing servers with each account. Orphaned or dangling outgoing server entries (i.e. not associated with any account) sometimes cause weird sending problems.
    Go to Mail > Preferences > Accounts > Account Information > Outgoing Mail Server (SMTP), choose Edit Server List from the popup menu, and delete any servers that shouldn’t be there. The Edit Server List panel shows the account each outgoing server is associated with.

  • HT1277 Cannot send email from iCloud Mac Yosamite 10.10.1

    I have not been able to send email from my account for weeks, off and on.
    I am using Safari Browser
    Mac Book Pro 17
    Yosamite 10.10.1

    You should be able to send email from Safari, however I do wonder why you wish to do this and whether there is something inherently wrong with using your mail app and your iCloud address.

  • I changed my email address and now cannot get into my icloud account to change that because I don't know the password

    I changed my email address and my password on my ipad but when I tried to change the address on my icloud account it keeps asking me for my old password which I no longer know. I can't delete the account because I can't access it without the old password

    Hey rid23466,
    Thanks for using Apple Support Communities.
    If you forgot the password to your Apple ID, you can follow this article to recover it.
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Have a nice day,
    Mario

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