HT201342 Contacts loss from iCloud and receive unknown contacts from another account

Contacts loss from iCloud and receive unknown contacts from another account. How to retrieve contacts

I automatically backup by syncing
Syncing is not a backup. You are supposed to maintain your own backups that you can restore from in the event of a problem.
See: http://support.apple.com/kb/HT4910
There are no server issues reported at:
http://www.apple.com/support/systemstatus/

Similar Messages

  • I've just bought an iPhone 5S in the UK, seems like a big mistake. I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to PC, Fix ?

    I've just bought an iPhone 5S in the UK, seems like a big mistake, but luckily by law we can return goods, which is exactly what is going to happen if I cant get this to work. This is my business phone, not having it functional can cost me money.
    I have turned off sync to icloud from the phone for both my contacts and calendar, as told on itunes. However, iTunes still says they are synced from iCloud and wont sync to my PC, why and how do I fix it so that it doesnt go to iCloud for anything ?
    The phone currently has no contacts or calendar information installed.
    PC is HP Probook 4730s running Windows 7, Professional, version 6.1.7601 Service Pack 1 Build 7601.

    I'm happy you figured it out and just try to keep in mind that not everyone you talk to at support will give the same advice or have the same knowledge. Just like those who contribute to these forums. Sometimes Google is your best friend.
    I agree that Apple could probably make it easier, but as of yet prefer security over freedom. (sound famaliar?)
    Anyway, if you choose to do so, you can leave feedback here:
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  • Deleted duplicate contacts from icloud and want to sync updated contacts to iphone and ipad?

    Can anyone help with this?
    Deleted duplicate contacts from icloud and want to sync updated contacts to iphone and ipad?  Did it on icloud cause have duplicates on ipad and iphone also

    Check icloud.com to be sure you contact list is correct there.  If it is, just go to Settings>iCloud on your device and turn Contacts to On to sync the contacts to your device.  If contacts are already set to On and you still see duplicates, you may be viewing a duplicate contact group in addition to the iCloud contacts.  Open Contacts, tap Groups, then tap any groups other than iCloud to uncheck them, then tap Done.  See if the duplicates are still there.

  • After an erroneous contacts delete on the mac, they've been removed from icloud and all the synced devices. I was able to restore the contacts from a backup, but since the iCloud version is newer than the backuped one, they are deleted every iCloud sync

    After an erroneous contacts delete on the mac, they've been removed from iCloud and all the synced devices.
    I was able to restore the contacts from a backup, but since the iCloud version is newer than the backuped one, they are deleted every iCloud sync.
    Now I have an iPhone with the contacts and iCloud deactivated, but I lost all the contacts on the Mac and the iPad.
    There is a way to tell iCloud "restart using the contacts I have on this device"?

    An iCloud backup will save the state of your Camera Roll at the time of the backup but, if you delete photos from the Camera Roll, they will not be in the next backup taken.
    If you are using the iCloud Photo Library (beta) read this FAQ which will tell you what happens when you delete photos from one of the devices sharing the Photo Library.
    iCloud Photo Library beta FAQ - Apple Support
    The relevant section is:
    How does iCloud delete photos and videos from iCloud Photo Library?
    Deleting a photo or video from your Photos app will also remove the item from iCloud Photo Library and from your iCloud storage allocation. Photos and videos you remove can be recovered from the Recently Deleted album for 30 days. After 30 days, your content will be removed from the Recently Deleted album. Photos are backed up on our servers for up to 30 days after they're deleted from the Photos app. If you need to recover these photos during that time, contact Apple Support.

  • I was trying to get my personal computer contacts and calendar in outlook on my iphone and ipad.  I was told to use icloud.  I went to control panel and then icloud and selected my contacts and calendar.  Now ALL MY DATA IS DELETED FROM OUTLOOK.  Help!!

    I was trying to get my personal computer contacts and calendar in outlook on my iphone and ipad.  I was told to use icloud.  I went to control panel and then icloud and selected my contacts and calendar.  Now ALL MY DATA IS DELETED FROM OUTLOOK.  Help!!

    I was just on the line with Apple Tech support.  First of all, I learned that when you link contacts to iCloud, it moves all your contacts to another/new address book...look for aother address books and you will see it.  But I found the new address book dies weird things and changes the "Display Names" format.  Evidently (per Apple support tech) there is no way to avoid this problem...so I just delinked the iCloud from my contacts.  The contacts stayed in the iCloud address book...so I exported them to a CSV (comma separated value) file and saved it on my desktop and then imported that list into my original contacts folder.  Now everything is back the way it was...being able to use my contact address book the way I did before.  I was surprised that they never considered or realized this problem...but then the tech guy admitted that they really don't have A LOT of experience using Windows PC's.

  • Hello, I lost the contacts from icloud and i found unknow contacts... i want to restore my iphone to an earlier backup after i do that i see my contacts but after few seconds the are dissapear again... how could i fix it?

    Hello, I lost the contacts from icloud and i found unknow contacts... i want to restore my iphone to an earlier backup after i do that i see my contacts but after few seconds the are dissapear again... how could i fix it?

    Hello Shelly700,
    The following article provides details and troubleshooting steps that can help get your iPhone to reappear in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Allen

  • Why does my mrs phone keep getting my contacts from iCloud and more importantly how do i stop it!?

    Hey guys an gals sorry if this has been asked 100's times before but...
    Why does my mrs phone keep getting my contacts from iCloud and more importantly how do i stop it!?
    Thanks for your help :-)

    Thanks for you reply, she already has her own account and wants to back her own contacts up to the cloud, we have tried turning both contacts off in icloud settings, also deleting from phone when prompted, then, we also deleted all her icloud backups to start a fresh. However soon as she turns contacts back on.. Bam they re appear. We also have ipad in the mix so we did the same to that, turned off and deleted contacts on there also to no avail. Somehow they are linked to my acount just cant work out how or where?

  • HT204150 I have just set up icloud and all my contacts are duplicated from Address Book! My new iPhone is also showing duplicate contacts even though they are not duplicated in my address book on my computer. Please can you help

    I have just set up icloud and all my contacts are duplicated from Address Book! My new iPhone is also showing duplicate contacts even though they are not duplicated in my address book on my computer. Please can you help?

    Also, what are the source of your contacts? are they created on the phone, or you synced from yahoo/hotmail etc.
    If thats the case, the circular arrow wont be visible but instead show "groups"
    Contacts from different accounts are not synced to iCloud.

  • Just downloaded iCloud and LOST my Contacts.

    Just downloaded iCloud and LOST my Contacts.  When I tried to send a text message from my MacBook Pro, there were almost NO contacts left.  How do I reverse iCloud and get back to my original settings?

    Welcome to the Apple Community Kelly.
    Try deleting the iCloud account from your device and trying again.

  • HT4759 I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

    I purchased 10GB upgrade for iCloud and $20 was deducted from my iTunes account. I then upgraded to 20GB and an additional $40 was deducted from my account for a total of $60. I need a refund for $20. Thank you.

    This is a user forum, Apple does not participate here.  You might use the link at the bottom of this page, "Contact Us" - lower right.

  • Do i need a separate appleID and password for itunes store, icloud and app store apart from my admin login and password?

    after having my mbp upgraded  with new m.lion by apple tech service i noticed that applications like iphoto, garageband and imovie are gone
    researched online and was told that i had to acess the `purchase` via AppStore where it asks me to log in with Apple ID and password
    i used the usual admin login and password and didnt work, also on itunes and icloud the similar case
    do i need to register with a separate appleID and password for itunes store, icloud and app store apart from my admin login and password?

    Just use the same Apple ID and password that you used to access this forum - that's your Apple ID.
    The user name and password on your computer has nothing to do with your Apple ID.
    Good luck,
    Clinton

  • I buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID

    i buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID.
    Thanks

    As I said you need to:
    You need to wipe the hard disk and reinstall the OS by booting into the recovery partition and reinstall the original OS via the internet. It will ask you to enter your ID
    OS X: About OS X Recovery
    Also see:
    OS X Mountain Lion: Erase and reinstall OS X

  • HT204406 I download a song & then I try to drag it into a playlist & I get a warning "iCloud playlists can only contain songs from your iCloud music library. If you continue, my iPod will be removed from iCloud and will only be available on this computer.

    I download a song & then I try to drag it into a playlist & I get a warning "iCloud playlists can only contain songs from your iCloud music library. If you continue, my iPod will be removed from iCloud and will only be available on this computer."

    I'm sorry to see that no one has answered this. I'm hoping Apple with reply to my support request, as I'm having the same issue. I really don't want to continue with iCloud at this point.

  • I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

    I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT4859 I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.

    I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
    I purchased extra space and have backed up my ipad and my iphone.  I backed up my iphone this am and again around 3.00pm when I was in the apple store.  I came home to restore the phone and now cant see the back up on icloud.  where did it go and how can I see all of my storage on icloud

    Welcome to the Apple Community.
    settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it.

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