HT201342 i need help access my icloud account
I'm trying to replace my old icloud account by using my new gmail account. Problem is that my old icloud account was never verfity. Therefore I don't know wha to do. How can I replace the old icloud account with mt gmail account?
Hi Mr.Hung12,
Welcome to the Apple Support Communities! It sounds like your iPhone is in a status called Activation Lock. There may be a few different ways to get past the Activation Lock in this situation. The following article has the information you need.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Thanks for reaching out,
-Joe
Similar Messages
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lost my phone. reset my icloud password, now its asking me to sign in from the phone before i could use it on the web, and i need to access my icloud account from the web. what shall i do ?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
i have lost my phone. reset my icloud password, now its asking me to sign in from the phone before i could use it on the web, and i need to access my icloud account from the web. what shall i do ?
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
lost my phone. reset my icloud password, now its asking me to sign in from the phone before i could use it on the web, and i need to access my icloud account from the web. what shall i do ?
The Apple ID and Password that was used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
HELP! MY ACCOUNT GOT HACKED! PLEASE IF A APPLE WORKER IS READING THIS I NEED HELP ASAP! PLEASE PLEASE! I HAVE THE MOST IMPORTANT PHOTOS OF MUMUM WHO PASSED LAST YEAR BACKED UP! PLEASE PLEASE PLEASE! MY EMAIL WAS [email protected] and now its all gone-- pleaseeeeeee! someone has got to be there!
You need to contact Apple's Account Security team. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(112448) -
I need help accessing my iCloud account. The username on file for that account is an old e-mail address of mine that is no longer active. Therefore, I can't even reset my password (because the "password reset" email would go to that old address). Can someone please help me? Thank you!
Hey there timosurf1,
It sounds like you have done the Password reset process but are not getting the email. If you have already checked your SPAM folder in your email account, you may want to contact our iTunes Account Security team directly if you can verify your information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Cheers,
Sterling -
How do I access my iCloud account from the web to see my contacts
MMy iPhone 5 will not turn on but I need to access the iCloud account to retrieve my contact list how do I do this from another device that is not connected to my Apple ID device used is iPad
From another device? Your can't
From a PC Windows or Mac go to
iCloud.com
get signed in. -
I can't access my icloud account , please help
I can't access my icloud Account, please help .
How are you trying to access it? You can't access the iCloud website on Safari on an iPad, you have to sign in in Settings>iCloud and access the data through the relevant apps.
Have you successfully set up an iCloud account? Can you log in at http://icloud.com on a computer? What operating system are you running on your iPad?
Do you get an error message when you try to access it?
You really need to post more data with a question like this, just 'I can't access' doesn't really allow for any sort of answer. -
I need to change my icloud account the account name is a email address I can no longer access
I need to change my icloud account name the account name is an email address that I can no longer access.
When I select the "red" Delete Account button it ask for my passcode for that account and I don't recall it.
I also cannot reset the password because I have no Idea what email it will go to. I have reset my apple ID and passcode it has the old
email now how do I change it for icloud????? Please assist very important...Welcome to the Apple Community.
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I have no more calendar synchronization with iCloud. when accessing to icloud account I cannot add an event on icloud calendar the message is :"server error"; any help?
Tap the little claendar icon at the top left (next to the search icon) and see what calendars are set up in WeekCal. If none are enabled, then enable the one(s) you want to use.
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Please help with below error...
I have been trying to access my icloud account in laptop with windows 7 operating, but I couldn't able to log in to icloud which show following error " icloud encountered an error while trying to connect to the server".
I have icloud icloud control panel.
But I can access my same icloud account in another laptop with windows xp operating.My recommendation is to download Apple’s Safari version 5.1.7 for Windows to access iCloud.com. It consistently works for me!!!! To make things easier with Safari, I made iCloud.com its Homepage. I’m using it to access iCloud.com from all of my PCs.
On my Windows 7 systems it appears that some add-ons are causing problems when you try to access iCloud.com with the 32-bit version of IE9, but the 64-bit version seems to work fine, more than likely because there are few add-ons that are 64-bit and the 64-bit version of IE9 can't be the default browser in Windows 7. -
How can I access my iCloud account on the web from my phone
how can I access my iCloud account on the web from my phone
iPhone 5 iOS 8.3
I have iCloud turned on, location services on, find my phone works but when I try to access iCloud via Safari on the phone it takes me to a page Apple.com,
iCloud then three options
set up iCloud on my phone (i have)
Install Find my phone, it is installed and it works from my MBP
or install find my friends, I don't need that I have no friends.
my calendars and contacts and bookmarks and all are all sync'd and working on the phone, but i thought if I typed in iCloud.com on the phone in Safari I would go to my iCloud web page that looks like this on my Mac.
Is that NOT how iCloud should/would look on my phone via Safari?
This is maybe a dumb question after 3+ year of iPhone'ing
thank you for clarifying or helping me to understand
jojoguitar_mmn_usaI've been playing with a Galaxy here at work and here's what I've found so far - please feel free to jump in and suggest alternative methods to configure or access the various icloud components.
So the original Q: Can you access your icloud account on Android?
Not entirely: the website can't be used from an android browser (not properly - even with Dolphin HD and posing as different browsers it won't load correctly. So Find my iphone is out, so is the address book or looking at your e-mail or calendar just in a browser window
I was able to setup my e-mail using the IMAP settings published here:
http://support.apple.com/kb/HT4864
Be sure to setup the account manually - and note if you have trouble using SSL try TLS (that worked for me)
Address book is a no go so you'll have to use iTunes to sync all your contacts over to Gmail - if you still have an iPad it means managing contacts in two places though . Same goes for your calendar - transfer it to Gmail and forget about iCloud's calendar. Nice instructions here: http://howto.cnet.com/8301-11310_39-20064060-285/how-to-switch-from-iphone-to-an droid/
iWork is an Apple proprietary bit so don't expect much there.
So in my case, if I'm really going to make the switch to a Galaxy from my iPhone it really means I'm going to have to switch to using google as the backend. The timing to swap over to a galaxy/android phone is not the greatest - given that I'd have to give up my Apple addiction (syncing photos and itunes and losing access to my device tracking). Plus I still have an iPad and a mac and like living in the Apple ecosystem. I think I'll wait and see what the new iPhone looks like before I commit -
How to use or access my icloud account on an android phone
recently my iphone shattered and then the screen ink blockhead it is locked I can't get into it I don't have a laptop anymore so I can't plug it into their I did plug it into a PC it said it was locked and I couldn't get into it so all my pictures and my I cloud account is on there I got the new android lg 3 phone instead of the new iPhone can I access my iCloud account on my new LG phone net10 Android not an iPhone and can I get any my pictures back and I get my contacts back what about keychain I seriously AM lost I have no phone numbers now I have everything was not phone and I really need to get access to my email and my photos and my contacts please help me please somebody help
You can't get anything to your Android device from iCloud.
If you had backed up to iCloud you could restore a new iOS device using that backup file. -
How do I access my icloud account when I'm on my PC
How do I access my icloud account when I'm on my PC?
Browse to www.icloud.com and access it there or, install the icloud control panel (you will need MS Outlook)
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I just got a new iPhone 5 and I need to change the iCloud account because I am now sharing it with my husband and I can not restore or back up my phone because of it. I need help!
here is a link that will help you: https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId
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